/* * cenora-bundle-2-mocks.tsx — auto-generated. DO NOT EDIT. */ /* ═════ apps/web/lib/mock/irq.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/irq.ts * ---------------------------------------------------------------------------- * Mock IRQ data. Shape mirrors the cnr_itemrequest + cnr_itemrequestline * schema from the master ref doc (Part C2), so engineers can map directly. * * NOTE: In production this comes from PostgreSQL via Fastify middleware * (master ref D2). Replace this file with API calls. * ============================================================================ */ type Stage = "draft" | "submitted" | "review" | "approved" | "rejected" interface IRQ { id: string /* documentno (e.g. IRQ-0212) */ stage: Stage /* derived from cnr_approvalstatus */ title: string /* cnr_itemname */ family: string /* cnr_productfamily */ itemCount: number /* count of cnr_itemrequestline rows */ date: string /* dateordered, formatted */ dateISO: string requestor: { name: string; initials: string } /* Stage-specific */ aiFlag?: string /* cnr_duplicateflag detail */ aiMatches?: { code: string; name: string; pct: number }[] pendingThread?: { from: string; message: string }[] approvers?: { initials: string; tone?: any }[] itemCode?: string /* cnr_itemcode once approved */ rejection?: string /* Line items (cnr_itemrequestline) */ lines?: { line: number itemName: string description?: string qty?: number uom?: string brand?: string specification?: string material?: string variant?: string }[] } const IRQ_DATA: IRQ[] = [ /* DRAFT */ { id: "IRQ-0211", stage: "draft", title: "Hydraulic Concrete Mixer 500L", family: "Construction", itemCount: 1, date: "Apr 16", dateISO: "2026-04-16", requestor: { name: "Leo M.", initials: "LM" } }, { id: "IRQ-0210", stage: "draft", title: "Fire Extinguisher Powder 6kg × 20 units", family: "General", itemCount: 1, date: "Apr 15", dateISO: "2026-04-15", requestor: { name: "Ana R.", initials: "AR" } }, /* SUBMITTED */ { id: "IRQ-0209", stage: "submitted", title: "Structural Steel I-Beam 200×100mm, Grade 50", family: "Construction", itemCount: 3, date: "Apr 14", dateISO: "2026-04-14", requestor: { name: "Ben L.", initials: "BL" }, aiFlag: "possible duplicate of 02CC0101-008", aiMatches: [ { code: "02010101-008", name: "Steel I-Beam 203×102mm Grade 50 — SteelMark", pct: 91 }, { code: "02010101-009", name: "I-Beam Structural Steel 200mm Wide Flange", pct: 74 }, ], approvers: [{ initials: "MC", tone: "teal" }], lines: [ { line: 10, itemName: "Steel I-Beam 200×100mm Grade 50", qty: 24, uom: "PC", brand: "SteelMark", specification: "Grade 50 · ASTM A992", material: "Structural Steel", variant: "W8×31" }, { line: 20, itemName: "Anchor Bolt M16×200mm Galvanised", qty: 200, uom: "PC", brand: "BlueStar", material: "Galv. Steel" }, { line: 30, itemName: "Steel Plate 10mm × 1200×2400", qty: 8, uom: "PC", material: "Steel" }, ], }, { id: "IRQ-0208", stage: "submitted", title: "Commercial Undercounter Refrigerator 150L", family: "Kitchen Equip", itemCount: 2, date: "Apr 13", dateISO: "2026-04-13", requestor: { name: "Maria S.", initials: "MS" }, approvers: [{ initials: "MC", tone: "teal" }] }, { id: "IRQ-0207", stage: "submitted", title: "Solar Panel 450W Monocrystalline", family: "Energy", itemCount: 5, date: "Apr 12", dateISO: "2026-04-12", requestor: { name: "Rico D.", initials: "RD" }, approvers: [{ initials: "MC", tone: "teal" }] }, /* UNDER REVIEW */ { id: "IRQ-0206", stage: "review", title: "Precast Concrete Hollow Core Slab 200mm", family: "Fabrication", itemCount: 4, date: "Apr 10", dateISO: "2026-04-10", requestor: { name: "Rhino Cast team", initials: "RC" }, pendingThread: [ { from: "Maya C. · Approver", message: "Please confirm grade specification. Is this for the Calamba Phase 2 slabs? Need ACI compliance certification on file." }, { from: "Rhino Cast team", message: "Yes — Phase 2. Grade 30 MPa per structural spec sheet rev. C. ACI cert from supplier (Holcim PH) attached." }, { from: "Maya C. · Approver", message: "Got it. One more — what subcategory should this sit under? 0201-Structural-Concrete or 0202-Fabricated-Precast?" }, ], }, { id: "IRQ-0205", stage: "review", title: "Heavy Duty Extension Cord 50m with Ground", family: "General", itemCount: 1, date: "Apr 9", dateISO: "2026-04-09", requestor: { name: "Ana R.", initials: "AR" }, approvers: [{ initials: "MC", tone: "teal" }, { initials: "JD", tone: "amber" }] }, /* APPROVED */ { id: "IRQ-0204", stage: "approved", title: "Network Switch 24-Port PoE Managed", family: "General", itemCount: 1, date: "Apr 8", dateISO: "2026-04-08", requestor: { name: "Maria S.", initials: "MS" }, itemCode: "01010301-001" }, { id: "IRQ-0203", stage: "approved", title: "Angle Grinder 230mm 2000W with Guards", family: "Tools & Equip", itemCount: 2, date: "Apr 7", dateISO: "2026-04-07", requestor: { name: "Ben L.", initials: "BL" }, itemCode: "13020201-001" }, /* REJECTED */ { id: "IRQ-0202", stage: "rejected", title: "Laptop Dell Vostro 15\" i7 16GB RAM", family: "General", itemCount: 1, date: "Apr 5", dateISO: "2026-04-05", requestor: { name: "Maria S.", initials: "MS" }, rejection: "Duplicate of 01010101-042" }, ] const STAGE_LABELS: Record = { draft: "Draft", submitted: "Submitted", review: "Under Review", approved: "Approved", rejected: "Rejected", } const STAGE_TONES: Record = { draft: { badge: "neutral", dot: "bg-divider-strong" }, submitted: { badge: "info", dot: "bg-info" }, review: { badge: "warn", dot: "bg-warn" }, approved: { badge: "success", dot: "bg-success" }, rejected: { badge: "danger", dot: "bg-danger" }, } const IRQ_BY_ID: Record = Object.fromEntries(IRQ_DATA.map(d => [d.id, d])) // SANDBOX Object.assign(globalThis as any, { IRQ_DATA, STAGE_LABELS, STAGE_TONES, IRQ_BY_ID }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/procurement.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/procurement.ts * ---------------------------------------------------------------------------- * Mock POs, Item Receipts, Vendors. * ============================================================================ */ interface PO { id: string vendor: { id: string; name: string; category: string; tin?: string } items: string itemCount: number poDate: string expected: string expectedISO: string daysLate?: number amount: number match: "matched" | "pending" | "partial" | "no-ir" | "service" status: "draft" | "sent" | "partial" | "received" | "overdue" | "cancelled" | "in-progress" starred?: boolean lines?: { line: number itemCode: string description: string qty: number uom: string unitPrice: number }[] } const PO_DATA: PO[] = [ { id: "PO-HVPH-1089", vendor: { id: "v-steelmark", name: "SteelMark Industries", category: "Construction · Steel", tin: "008-235-441-000" }, items: "Steel Rebar 16mm × 200 pcs", itemCount: 1, poDate: "Apr 8, 2026", expected: "Apr 14 · 3 days late", expectedISO: "2026-04-14", daysLate: 3, amount: 18400, match: "no-ir", status: "overdue", lines: [ { line: 10, itemCode: "02010102-014", description: "Steel Rebar 16mm × 12m Grade 60", qty: 200, uom: "PC", unitPrice: 92.00 }, ], }, { id: "PO-HVPH-1090", vendor: { id: "v-pacific-solar", name: "Pacific Solar PH", category: "Energy · Solar" }, items: "Solar Panel 450W × 20 units", itemCount: 1, poDate: "Apr 10, 2026", expected: "Apr 20, 2026", expectedISO: "2026-04-20", amount: 22000, match: "pending", status: "sent" }, { id: "PO-HVPH-1088", vendor: { id: "v-apex-kitchen", name: "Apex Kitchen Supplies", category: "Kitchen Equipment" }, items: "Commercial Fryer 40L × 2 units", itemCount: 1, poDate: "Apr 6, 2026", expected: "Apr 16, 2026", expectedISO: "2026-04-16", amount: 8600, match: "partial", status: "partial" }, { id: "PO-HVPH-1087", vendor: { id: "v-chem", name: "Chem Supplies Corp", category: "General · Chemical" }, items: "Waterproof Sealant 5L × 50 pcs", itemCount: 1, poDate: "Apr 3, 2026", expected: "Apr 10 · 7 days late", expectedISO: "2026-04-10", daysLate: 7, amount: 4600, match: "no-ir", status: "overdue" }, { id: "PO-HVPH-1086", vendor: { id: "v-technet", name: "TechNet Solutions", category: "General · IT" }, items: "Network Switch 24-port PoE", itemCount: 1, poDate: "Apr 1, 2026", expected: "Apr 12, 2026", expectedISO: "2026-04-12", amount: 6100, match: "matched", status: "received" }, { id: "PO-HVPH-1085", vendor: { id: "v-unioffice", name: "UniOffice Manila", category: "General · Office" }, items: "Office Supplies Bundle Q2", itemCount: 1, poDate: "Mar 28, 2026", expected: "Apr 4, 2026", expectedISO: "2026-04-04", amount: 9200, match: "matched", status: "received" }, { id: "PO-HVPH-1084", vendor: { id: "v-lydia", name: "Lydia V. Arellano", category: "Professional Services" }, items: "Audited Financial Statements FY2025", itemCount: 1, poDate: "Mar 20, 2026", expected: "Apr 30, 2026", expectedISO: "2026-04-30", amount: 15000, match: "service", status: "in-progress", starred: true }, ] const PO_BY_ID: Record = Object.fromEntries(PO_DATA.map(p => [p.id, p])) /* ─── ITEM RECEIPTS (IR — replacing GRN) ─────────────────────────────────── */ interface IR { id: string poId: string receivedDate: string receivedBy: string warehouse: string lines: { itemCode: string description: string ordered: number received: number uom: string lotNumber?: string variance?: number }[] threeWayMatch: { pr: boolean; po: boolean; ir: boolean; invoice: boolean } } const IR_DATA: IR[] = [ { id: "IR-HVPH-1001", poId: "PO-HVPH-1089", receivedDate: "Apr 15, 2026", receivedBy: "Joel D.", warehouse: "Calamba Site Warehouse", lines: [ { itemCode: "02010102-014", description: "Steel Rebar 16mm × 12m Grade 60", ordered: 200, received: 200, uom: "PC", lotNumber: "LOT-SMK-26041-A" }, ], threeWayMatch: { pr: true, po: true, ir: true, invoice: false }, }, ] const IR_BY_ID: Record = Object.fromEntries(IR_DATA.map(i => [i.id, i])) /* ─── VENDORS ────────────────────────────────────────────────────────────── */ interface Vendor { id: string name: string initials: string tone: any tin: string starred?: boolean level1: "Supplier" | "Contractor" | "Prof Services" level2: string level3?: string ytdSpend: number openPOs: number onTimePct: number overdueAlert?: string } const VENDORS: Vendor[] = [ { id: "v-steelmark", name: "SteelMark Industries", initials: "SM", tone: "amber", tin: "008-235-441-000", level1: "Supplier", level2: "Steel & Rebar", level3: "Structural", ytdSpend: 184600, openPOs: 4, onTimePct: 78, overdueAlert: "PO-1089 · 3 days late", starred: true }, { id: "v-pacific-solar", name: "Pacific Solar PH", initials: "PS", tone: "blue", tin: "002-118-340-000", level1: "Supplier", level2: "Solar", level3: "Panels", ytdSpend: 96400, openPOs: 2, onTimePct: 94, starred: true }, { id: "v-apex-kitchen", name: "Apex Kitchen Supplies", initials: "AK", tone: "amber", tin: "009-441-202-000", level1: "Supplier", level2: "Kitchen Equipment", ytdSpend: 42100, openPOs: 1, onTimePct: 88 }, { id: "v-technet", name: "TechNet Solutions", initials: "TN", tone: "teal", tin: "002-880-411-000", level1: "Supplier", level2: "IT Hardware", ytdSpend: 28800, openPOs: 0, onTimePct: 100 }, { id: "v-unioffice", name: "UniOffice Manila", initials: "UO", tone: "ink", tin: "008-204-993-000", level1: "Supplier", level2: "Office Supplies", ytdSpend: 14200, openPOs: 0, onTimePct: 96 }, { id: "v-chem", name: "Chem Supplies Corp", initials: "CS", tone: "red", tin: "008-410-202-000", level1: "Supplier", level2: "Chemical", ytdSpend: 8800, openPOs: 1, onTimePct: 64, overdueAlert: "PO-1087 · 7 days late" }, { id: "v-lydia", name: "Lydia V. Arellano", initials: "LA", tone: "sand", tin: "120-441-000-000", level1: "Prof Services", level2: "Audit & Accounting", ytdSpend: 30000, openPOs: 1, onTimePct: 100, starred: true }, { id: "v-rhinocast", name: "Rhino Cast Industries", initials: "RC", tone: "amber", tin: "008-880-111-000", level1: "Contractor", level2: "Fabrication", level3: "Precast Concrete", ytdSpend: 142000, openPOs: 2, onTimePct: 91 }, ] const PO_STATUS_LABEL: Record = { draft: "Draft", sent: "Sent to Vendor", partial: "Partial Receipt", received: "Fully Received", overdue: "Overdue", cancelled: "Cancelled", "in-progress": "In Progress", } const PO_STATUS_TONE: Record = { draft: "neutral", sent: "info", partial: "warn", received: "success", overdue: "danger", cancelled: "neutral", "in-progress": "info", } // SANDBOX Object.assign(globalThis as any, { PO_DATA, PO_BY_ID, IR_DATA, IR_BY_ID, VENDORS, PO_STATUS_LABEL, PO_STATUS_TONE }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/pr.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/pr.tsx * ---------------------------------------------------------------------------- * Order Requests — upstream of POs. A PR is what an internal requestor * submits ("I need 50 hard hats for the Cebu site by next Friday"). The * procurement team approves, sources vendors, and converts the PR to one * or more POs. * * Master ref schema: cnr_purchaserequest + cnr_purchaserequestline. * ============================================================================ */ interface PR { id: string /* OR-HVPH-2204 */ title: string requestor: { name: string; initials: string; tone?: any } department: string costCenter: string needBy: string /* "Apr 28, 2026" */ needByISO: string status: "draft" | "submitted" | "review" | "approved" | "sourced" | "converted" | "rejected" urgent?: boolean totalEst: number currency: "PHP" | "SGD" | "HKD" | "USD" lineCount: number itemSummary: string /* "3 line items · Hard hats, vests, gloves" */ justification?: string daysOpen: number /* When converted to PO */ convertedTo?: string[] /* ["PO-HVPH-1089"] */ /* Approval chain */ approvers?: { name: string; initials: string; tone?: any; decision?: "pending" | "approved" | "rejected" }[] /* Sourcing — pending quotes */ quotesReceived?: number quotesExpected?: number } const PRS: PR[] = [ /* DRAFTS */ { id: "OR-HVPH-2210", title: "Calamba Site — Q3 PPE replenishment", requestor: { name: "Warren C.", initials: "WC", tone: "amber" }, department: "Operations", costCenter: "OPS-CAL-PPE", needBy: "May 12, 2026", needByISO: "2026-05-12", status: "draft", totalEst: 38400, currency: "PHP", lineCount: 6, itemSummary: "Hard hats × 40 · Safety vests × 60 · Work gloves × 200 · …", daysOpen: 1 }, { id: "OR-HVPH-2209", title: "IT — Monitoring stack annual licences", requestor: { name: "Pedro S.", initials: "PS", tone: "blue" }, department: "IT", costCenter: "IT-LIC-2026", needBy: "Jun 01, 2026", needByISO: "2026-06-01", status: "draft", totalEst: 14800, currency: "USD", lineCount: 4, itemSummary: "Grafana Cloud · Sentry Pro · PagerDuty · Datadog APM", daysOpen: 2 }, /* SUBMITTED — awaiting first approval */ { id: "OR-HVPH-2208", title: "Phase 2 — Structural steel package", requestor: { name: "Ben L.", initials: "BL", tone: "teal" }, department: "Construction", costCenter: "PROJ-CAL-P2", needBy: "Apr 28, 2026", needByISO: "2026-04-28", status: "submitted", urgent: true, totalEst: 184600, currency: "PHP", lineCount: 5, itemSummary: "I-Beam W8×31 × 24 · Rebar 16mm × 400 · Plate 10mm × 8 · …", daysOpen: 3, justification: "Phase 2 pour scheduled Apr 30. Without these the slab schedule slips by 2 weeks and we lose the dry-weather window.", approvers: [ { name: "Maya C.", initials: "MC", tone: "teal", decision: "pending" }, { name: "Rico T.", initials: "RT", tone: "blue", decision: "pending" }, ] }, { id: "OR-HVPH-2207", title: "Solar inverter spares — Cebu rooftop", requestor: { name: "Rico D.", initials: "RD", tone: "amber" }, department: "Operations", costCenter: "OPS-CEB-SOLAR", needBy: "May 03, 2026", needByISO: "2026-05-03", status: "submitted", totalEst: 88000, currency: "PHP", lineCount: 2, itemSummary: "String Inverter 50kW × 1 · DC isolator × 4", daysOpen: 4, approvers: [{ name: "Maya C.", initials: "MC", tone: "teal", decision: "pending" }] }, { id: "OR-HVPH-2206", title: "Office paper Q2 — Manila HQ", requestor: { name: "Ana Q.", initials: "AQ", tone: "sand" }, department: "Procurement", costCenter: "GA-HQ-MNL", needBy: "Apr 30, 2026", needByISO: "2026-04-30", status: "submitted", totalEst: 14200, currency: "PHP", lineCount: 2, itemSummary: "A4 80gsm × 60 reams · A4 100gsm × 20 reams", daysOpen: 4, approvers: [{ name: "Maya C.", initials: "MC", tone: "teal", decision: "pending" }] }, /* REVIEW — back-and-forth */ { id: "OR-HVPH-2205", title: "Commercial fryer — Lipa canteen", requestor: { name: "Maria S.", initials: "MS", tone: "blue" }, department: "Facilities", costCenter: "FAC-LIPA-CAN", needBy: "May 15, 2026", needByISO: "2026-05-15", status: "review", totalEst: 8600, currency: "PHP", lineCount: 1, itemSummary: "Commercial Fryer 40L SS × 2", daysOpen: 6, approvers: [ { name: "Maya C.", initials: "MC", tone: "teal", decision: "approved" }, { name: "Rico T.", initials: "RT", tone: "blue", decision: "pending" }, ] }, /* APPROVED — ready for sourcing */ { id: "OR-HVPH-2204", title: "WiFi 6 APs — Manila HQ refresh", requestor: { name: "Pedro S.", initials: "PS", tone: "blue" }, department: "IT", costCenter: "IT-INFRA-HQ", needBy: "May 18, 2026", needByISO: "2026-05-18", status: "approved", totalEst: 10560, currency: "USD", lineCount: 1, itemSummary: "WiFi 6 AP AX3000 × 22", daysOpen: 8 }, { id: "OR-HVPH-2203", title: "Concrete order — Phase 2 slab pour", requestor: { name: "Ben L.", initials: "BL", tone: "teal" }, department: "Construction", costCenter: "PROJ-CAL-P2", needBy: "Apr 30, 2026", needByISO: "2026-04-30", status: "approved", urgent: true, totalEst: 326800, currency: "PHP", lineCount: 1, itemSummary: "Ready-Mix Concrete 25 MPa × 86 m³", daysOpen: 9 }, /* SOURCED — quotes in, picking vendor */ { id: "OR-HVPH-2202", title: "Network switches — Cebu branch upgrade", requestor: { name: "Pedro S.", initials: "PS", tone: "blue" }, department: "IT", costCenter: "IT-CEB-INFRA", needBy: "May 22, 2026", needByISO: "2026-05-22", status: "sourced", totalEst: 12240, currency: "USD", lineCount: 2, itemSummary: "Switch 48-port PoE++ × 3 · Switch 24-port PoE+ × 4", daysOpen: 12, quotesReceived: 3, quotesExpected: 3 }, { id: "OR-HVPH-2201", title: "Industrial degreaser — Q2 stocking", requestor: { name: "Warren C.", initials: "WC", tone: "amber" }, department: "Operations", costCenter: "OPS-CAL-CHEM", needBy: "May 05, 2026", needByISO: "2026-05-05", status: "sourced", totalEst: 14400, currency: "PHP", lineCount: 1, itemSummary: "Industrial Degreaser 20L × 12", daysOpen: 13, quotesReceived: 2, quotesExpected: 3 }, /* CONVERTED — has a PO already */ { id: "OR-HVPH-2200", title: "Steel Rebar 16mm — Phase 1 finish", requestor: { name: "Ben L.", initials: "BL", tone: "teal" }, department: "Construction", costCenter: "PROJ-CAL-P1", needBy: "Apr 14, 2026", needByISO: "2026-04-14", status: "converted", totalEst: 18400, currency: "PHP", lineCount: 1, itemSummary: "Steel Rebar 16mm × 12m Grade 60 × 200", daysOpen: 18, convertedTo: ["PO-HVPH-1089"] }, { id: "OR-HVPH-2199", title: "Office paper Q1 — Manila HQ", requestor: { name: "Ana Q.", initials: "AQ", tone: "sand" }, department: "Procurement", costCenter: "GA-HQ-MNL", needBy: "Apr 04, 2026", needByISO: "2026-04-04", status: "converted", totalEst: 9200, currency: "PHP", lineCount: 1, itemSummary: "Office Supplies Bundle Q2 × 1", daysOpen: 22, convertedTo: ["PO-HVPH-1085"] }, /* REJECTED */ { id: "OR-HVPH-2198", title: "MacBook Pro 16\" M3 Max × 4", requestor: { name: "Pedro S.", initials: "PS", tone: "blue" }, department: "IT", costCenter: "IT-HW-DEV", needBy: "Apr 18, 2026", needByISO: "2026-04-18", status: "rejected", totalEst: 24000, currency: "USD", lineCount: 1, itemSummary: "MacBook Pro 16\" M3 Max 64GB 2TB × 4", daysOpen: 24, justification: "Engineering team refresh — current MBPs are 4 years old.", approvers: [ { name: "Maya C.", initials: "MC", tone: "teal", decision: "approved" }, { name: "Olivia P.", initials: "OP", tone: "amber", decision: "rejected" }, ] }, ] const PR_STATUS_LABEL: Record = { draft: "Draft", submitted: "Submitted", review: "Under Review", approved: "Approved", sourced: "Sourcing", converted: "Converted to PO", rejected: "Rejected", } const PR_STATUS_TONE: Record = { draft: "neutral", submitted: "info", review: "warn", approved: "success", sourced: "accent", converted: "brand", rejected: "danger", } const PR_BY_ID: Record = Object.fromEntries(PRS.map(p => [p.id, p])) // SANDBOX Object.assign(globalThis as any, { PRS, PR_BY_ID, PR_STATUS_LABEL, PR_STATUS_TONE }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/catalogue.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/catalogue.tsx * ---------------------------------------------------------------------------- * Master data for the Catalogue · MDM module: * * • CATEGORIES — 4-level hierarchy (cnr_category schema in master ref doc) * • ATTRIBUTES — attribute templates per category (cnr_attribute) * • PRODUCTS — approved items with codes, attributes, stock per WH * * Engineers replace this with API calls to /api/catalogue/* in production. * ============================================================================ */ /* ─── CATEGORIES (4-level cnr_category tree) ────────────────────────────── */ interface CategoryNode { code: string name: string level: 1 | 2 | 3 | 4 itemCount: number children?: CategoryNode[] } const CATEGORIES: CategoryNode[] = [ { code: "01", name: "IT & Network", level: 1, itemCount: 184, children: [ { code: "0101", name: "Hardware", level: 2, itemCount: 112, children: [ { code: "010101", name: "Network Equipment", level: 3, itemCount: 48, children: [ { code: "01010101", name: "Switches", level: 4, itemCount: 18 }, { code: "01010102", name: "Routers", level: 4, itemCount: 12 }, { code: "01010103", name: "Access Points", level: 4, itemCount: 11 }, { code: "01010104", name: "Cabling & Patch", level: 4, itemCount: 7 }, ]}, { code: "010102", name: "Servers & Storage", level: 3, itemCount: 22 }, { code: "010103", name: "End-User Devices", level: 3, itemCount: 42 }, ]}, { code: "0102", name: "Software & Licensing", level: 2, itemCount: 72 }, ]}, { code: "02", name: "Construction", level: 1, itemCount: 312, children: [ { code: "0201", name: "Structural", level: 2, itemCount: 188, children: [ { code: "020101", name: "Steel", level: 3, itemCount: 96, children: [ { code: "02010101", name: "I-Beams", level: 4, itemCount: 28 }, { code: "02010102", name: "Rebar", level: 4, itemCount: 34 }, { code: "02010103", name: "Plates", level: 4, itemCount: 18 }, { code: "02010104", name: "Tubing & Pipe", level: 4, itemCount: 16 }, ]}, { code: "020102", name: "Concrete", level: 3, itemCount: 62 }, { code: "020103", name: "Aggregates", level: 3, itemCount: 30 }, ]}, { code: "0202", name: "Fabrication", level: 2, itemCount: 84, children: [ { code: "020201", name: "Precast", level: 3, itemCount: 38 }, { code: "020202", name: "Steel Fabrication", level: 3, itemCount: 46 }, ]}, { code: "0203", name: "Finishing", level: 2, itemCount: 40 }, ]}, { code: "03", name: "Chemical & Cleaning", level: 1, itemCount: 88 }, { code: "04", name: "Energy & Power", level: 1, itemCount: 96, children: [ { code: "0401", name: "Solar", level: 2, itemCount: 38, children: [ { code: "040101", name: "Panels", level: 3, itemCount: 14 }, { code: "040102", name: "Inverters", level: 3, itemCount: 12 }, { code: "040103", name: "Mounts & BoS", level: 3, itemCount: 12 }, ]}, { code: "0402", name: "Generators & UPS", level: 2, itemCount: 28 }, { code: "0403", name: "Electrical", level: 2, itemCount: 30 }, ]}, { code: "06", name: "Office Supplies", level: 1, itemCount: 64 }, { code: "07", name: "Sealants & Adhesives", level: 1, itemCount: 32 }, { code: "10", name: "Safety & PPE", level: 1, itemCount: 76, children: [ { code: "1001", name: "Hand Protection", level: 2, itemCount: 22 }, { code: "1002", name: "Head & Body PPE", level: 2, itemCount: 38 }, { code: "1003", name: "Respiratory", level: 2, itemCount: 16 }, ]}, { code: "11", name: "Kitchen Equipment", level: 1, itemCount: 28 }, { code: "12", name: "Emergency & Medical", level: 1, itemCount: 24 }, { code: "13", name: "Tools & Equipment", level: 1, itemCount: 92 }, ] /* Flatten to a fast lookup (code → node) for breadcrumbs */ function flattenCategories(nodes: CategoryNode[], acc: CategoryNode[] = []): CategoryNode[] { for (const n of nodes) { acc.push(n) if (n.children) flattenCategories(n.children, acc) } return acc } const CATEGORY_BY_CODE: Record = Object.fromEntries( flattenCategories(CATEGORIES).map(n => [n.code, n]) ) /** "02010102" → ["Construction", "Structural", "Steel", "Rebar"] */ function categoryBreadcrumb(code: string): string[] { const out: string[] = [] for (let i = 2; i <= code.length; i += 2) { const seg = code.slice(0, i) const node = CATEGORY_BY_CODE[seg] if (node) out.push(node.name) } return out } /* ─── ATTRIBUTE TEMPLATES (cnr_attribute schema) ─────────────────────────── */ interface AttributeTemplate { id: string name: string fieldType: "text" | "number" | "decimal" | "select" | "multi-select" | "boolean" | "date" unit?: string required: boolean validation?: string appliedTo: string[] /* category codes this template applies to */ appliedCount: number /* products using this attr */ options?: string[] /* for select / multi-select */ } const ATTRIBUTES: AttributeTemplate[] = [ { id: "attr-diameter", name: "Diameter", fieldType: "decimal", unit: "mm", required: true, validation: "> 0", appliedTo: ["02010102", "02010104"], appliedCount: 50 }, { id: "attr-length", name: "Length", fieldType: "decimal", unit: "m", required: true, validation: "> 0", appliedTo: ["020101", "020102"], appliedCount: 158 }, { id: "attr-grade", name: "Steel Grade", fieldType: "select", required: true, appliedTo: ["020101"], appliedCount: 96, options: ["Grade 33", "Grade 40", "Grade 50", "Grade 60", "Grade 75"] }, { id: "attr-astm", name: "ASTM Standard", fieldType: "select", required: false, appliedTo: ["020101"], appliedCount: 96, options: ["A36", "A572", "A615", "A706", "A992"] }, { id: "attr-wattage", name: "Wattage", fieldType: "number", unit: "W", required: true, validation: "> 0", appliedTo: ["0401", "0403"], appliedCount: 68 }, { id: "attr-voltage", name: "Voltage", fieldType: "select", unit: "V", required: true, appliedTo: ["0401", "0403"], appliedCount: 68, options: ["12", "24", "120", "220", "240", "480"] }, { id: "attr-ports", name: "Port Count", fieldType: "number", required: true, appliedTo: ["010101"], appliedCount: 48 }, { id: "attr-poe", name: "PoE Support", fieldType: "select", required: false, appliedTo: ["010101"], appliedCount: 48, options: ["None", "PoE", "PoE+", "PoE++"] }, { id: "attr-shelf-life", name: "Shelf Life", fieldType: "number", unit: "months", required: true, validation: "≥ 1", appliedTo: ["03", "07"], appliedCount: 120 }, { id: "attr-haz", name: "Hazardous", fieldType: "boolean", required: true, appliedTo: ["03"], appliedCount: 88 }, { id: "attr-cert", name: "Certification Type", fieldType: "multi-select", required: false, appliedTo: ["10"], appliedCount: 76, options: ["ANSI Z89", "EN 397", "ISEA Z87", "ANSI Z358", "EN 388"] }, { id: "attr-capacity", name: "Capacity", fieldType: "decimal", unit: "L", required: true, validation: "> 0", appliedTo: ["11", "12"], appliedCount: 52 }, { id: "attr-warranty", name: "Warranty (months)", fieldType: "number", required: false, validation: "≥ 0", appliedTo: ["01", "04", "11", "13"], appliedCount: 380 }, { id: "attr-haccp", name: "HACCP Compliant", fieldType: "boolean", required: false, appliedTo: ["11"], appliedCount: 28 }, ] /* ─── PRODUCTS (cnr_item with cnr_itemcode) ─────────────────────────────── */ interface ProductRow { code: string /* 8-digit cnr_itemcode */ name: string category: string /* 8-digit category code */ uom: string lifecycle: "active" | "new" | "phasing-out" | "discontinued" unitCost: number /* USD-equiv */ currency: "PHP" | "SGD" | "HKD" | "USD" primaryVendor: string onHand: number /* across selected entity */ onHandWHs: number /* warehouses carrying it */ reorderLevel: number attrSummary: string /* compact key attrs e.g. "Ø16mm · L12m · Grade 60" */ created: string /* ISO date */ starred?: boolean } const PRODUCTS: ProductRow[] = [ /* Steel */ { code: "02010102-014", name: "Steel Rebar 16mm × 12m Grade 60", category: "02010102", uom: "PC", lifecycle: "active", unitCost: 92, currency: "PHP", primaryVendor: "SteelMark Industries", onHand: 412, onHandWHs: 2, reorderLevel: 150, attrSummary: "Ø16mm · L12m · Grade 60 · ASTM A615", created: "2024-08-12", starred: true }, { code: "02010102-018", name: "Steel Rebar 20mm × 12m Grade 60", category: "02010102", uom: "PC", lifecycle: "active", unitCost: 132, currency: "PHP", primaryVendor: "SteelMark Industries", onHand: 224, onHandWHs: 1, reorderLevel: 100, attrSummary: "Ø20mm · L12m · Grade 60 · ASTM A615", created: "2024-08-12" }, { code: "02010102-022", name: "Steel Rebar 25mm × 12m Grade 60", category: "02010102", uom: "PC", lifecycle: "active", unitCost: 188, currency: "PHP", primaryVendor: "SteelMark Industries", onHand: 168, onHandWHs: 2, reorderLevel: 80, attrSummary: "Ø25mm · L12m · Grade 60 · ASTM A615", created: "2024-09-04" }, { code: "02010102-008", name: "Steel Rebar 10mm × 12m Grade 40", category: "02010102", uom: "PC", lifecycle: "active", unitCost: 54, currency: "PHP", primaryVendor: "Rhino Cast Industries", onHand: 622, onHandWHs: 3, reorderLevel: 300, attrSummary: "Ø10mm · L12m · Grade 40 · ASTM A615", created: "2024-08-12" }, { code: "02010101-008", name: "Steel I-Beam 203×102mm Grade 50", category: "02010101", uom: "PC", lifecycle: "active", unitCost: 1850, currency: "PHP", primaryVendor: "SteelMark Industries", onHand: 38, onHandWHs: 1, reorderLevel: 20, attrSummary: "W8×31 · L12m · Grade 50 · ASTM A992", created: "2024-09-22" }, { code: "02010103-012", name: "Steel Plate 10mm × 1200×2400", category: "02010103", uom: "PC", lifecycle: "active", unitCost: 4200, currency: "PHP", primaryVendor: "SteelMark Industries", onHand: 14, onHandWHs: 1, reorderLevel: 8, attrSummary: "10mm · 1200×2400 · ASTM A36", created: "2024-10-01" }, /* Concrete */ { code: "01030102-010", name: "Portland Cement 40kg Type 1", category: "020102", uom: "BAG", lifecycle: "active", unitCost: 290, currency: "PHP", primaryVendor: "Holcim Philippines", onHand: 18, onHandWHs: 1, reorderLevel: 30, attrSummary: "40kg · Type 1 · ASTM C150", created: "2024-07-18" }, { code: "02010202-004", name: "Ready-Mix Concrete 25 MPa", category: "020102", uom: "M3", lifecycle: "active", unitCost: 3800, currency: "PHP", primaryVendor: "Republic Cement", onHand: 86, onHandWHs: 2, reorderLevel: 40, attrSummary: "25 MPa · 28-day · slump 100±25mm", created: "2024-08-04" }, /* Solar */ { code: "04020210-002", name: "Solar Panel 450W Monocrystalline", category: "040101", uom: "PC", lifecycle: "active", unitCost: 1100, currency: "PHP", primaryVendor: "Pacific Solar PH", onHand: 14, onHandWHs: 1, reorderLevel: 20, attrSummary: "450W · 24V · Mono · IEC 61215", created: "2025-01-12", starred: true }, { code: "04020210-005", name: "Solar Panel 550W Monocrystalline", category: "040101", uom: "PC", lifecycle: "new", unitCost: 1380, currency: "PHP", primaryVendor: "Pacific Solar PH", onHand: 24, onHandWHs: 1, reorderLevel: 12, attrSummary: "550W · 24V · Mono · IEC 61215", created: "2026-03-04" }, { code: "04010220-001", name: "String Inverter 50kW 3-phase", category: "040102", uom: "PC", lifecycle: "active", unitCost: 88000, currency: "PHP", primaryVendor: "Pacific Solar PH", onHand: 6, onHandWHs: 1, reorderLevel: 3, attrSummary: "50kW · 3φ · 480V · 98.2% η", created: "2024-11-08" }, /* Network */ { code: "08010102-021", name: "Network Switch 24-port PoE+", category: "01010101", uom: "PC", lifecycle: "active", unitCost: 1020, currency: "USD", primaryVendor: "TechNet Solutions", onHand: 6, onHandWHs: 1, reorderLevel: 4, attrSummary: "24-port · PoE+ · L2+ · 1G", created: "2024-09-30" }, { code: "08010102-024", name: "Network Switch 48-port PoE++", category: "01010101", uom: "PC", lifecycle: "active", unitCost: 2480, currency: "USD", primaryVendor: "TechNet Solutions", onHand: 3, onHandWHs: 1, reorderLevel: 2, attrSummary: "48-port · PoE++ · L3 · 1G/10G uplink", created: "2024-10-22" }, { code: "08010103-010", name: "WiFi 6 Access Point AX3000", category: "01010103", uom: "PC", lifecycle: "active", unitCost: 480, currency: "USD", primaryVendor: "TechNet Solutions", onHand: 22, onHandWHs: 2, reorderLevel: 10, attrSummary: "WiFi 6 · AX3000 · PoE · 2×2 MIMO", created: "2024-08-15" }, /* Sealants */ { code: "07030101-014", name: "Waterproof Sealant 5L Grey", category: "07", uom: "PC", lifecycle: "active", unitCost: 92, currency: "PHP", primaryVendor: "Chem Supplies Corp", onHand: 38, onHandWHs: 1, reorderLevel: 30, attrSummary: "5L · Grey · Polyurethane · 6-mo shelf", created: "2024-06-12" }, { code: "07030101-018", name: "Silicone Sealant 300ml Clear", category: "07", uom: "TUBE", lifecycle: "active", unitCost: 18, currency: "PHP", primaryVendor: "Chem Supplies Corp", onHand: 144, onHandWHs: 3, reorderLevel: 80, attrSummary: "300ml · Clear · Silicone · 12-mo shelf", created: "2024-06-12" }, /* Chem */ { code: "03020101-044", name: "Hand Sanitiser 1L · Lot 26-Q1", category: "03", uom: "BOT", lifecycle: "phasing-out", unitCost: 110, currency: "PHP", primaryVendor: "Chem Supplies Corp", onHand: 48, onHandWHs: 1, reorderLevel: 30, attrSummary: "1L · 70% IPA · 18-mo shelf", created: "2024-01-04" }, { code: "03020201-002", name: "Industrial Degreaser 20L", category: "03", uom: "PAIL", lifecycle: "active", unitCost: 1200, currency: "PHP", primaryVendor: "Chem Supplies Corp", onHand: 18, onHandWHs: 1, reorderLevel: 10, attrSummary: "20L · Hazardous · 24-mo shelf", created: "2024-04-22" }, /* Office */ { code: "06020401-005", name: "Office Paper A4 80gsm", category: "06", uom: "REA", lifecycle: "active", unitCost: 105, currency: "PHP", primaryVendor: "UniOffice Manila", onHand: 88, onHandWHs: 2, reorderLevel: 50, attrSummary: "A4 · 80gsm · 500 sheets · FSC", created: "2023-11-10" }, { code: "06020401-008", name: "Office Paper A4 100gsm Premium", category: "06", uom: "REA", lifecycle: "active", unitCost: 168, currency: "PHP", primaryVendor: "UniOffice Manila", onHand: 44, onHandWHs: 1, reorderLevel: 30, attrSummary: "A4 · 100gsm · 500 sheets · FSC", created: "2024-02-18" }, /* Safety */ { code: "10020401-008", name: "Hard Hat — Yellow", category: "1002", uom: "PC", lifecycle: "active", unitCost: 240, currency: "PHP", primaryVendor: "SafeGear PH", onHand: 24, onHandWHs: 1, reorderLevel: 20, attrSummary: "Yellow · ANSI Z89.1 Type 1 · 4-pt", created: "2024-03-12" }, { code: "10020401-002", name: "Safety Vest — Orange", category: "1002", uom: "PC", lifecycle: "active", unitCost: 180, currency: "PHP", primaryVendor: "SafeGear PH", onHand: 36, onHandWHs: 1, reorderLevel: 25, attrSummary: "Orange · ANSI 107 Class 2 · L/XL", created: "2024-03-12" }, { code: "10010101-014", name: "Work Gloves Pair Leather", category: "1001", uom: "PR", lifecycle: "active", unitCost: 95, currency: "PHP", primaryVendor: "SafeGear PH", onHand: 60, onHandWHs: 2, reorderLevel: 40, attrSummary: "Leather · EN 388 · 4-1-3-1", created: "2024-04-04" }, /* Tools */ { code: "13020201-001", name: "Angle Grinder 230mm 2000W", category: "13", uom: "PC", lifecycle: "active", unitCost: 4600, currency: "PHP", primaryVendor: "ToolDepot PH", onHand: 8, onHandWHs: 1, reorderLevel: 4, attrSummary: "230mm · 2000W · 6600 rpm · 220V", created: "2024-05-08" }, /* Kitchen */ { code: "11010101-088", name: "Commercial Fryer 40L SS", category: "11", uom: "PC", lifecycle: "active", unitCost: 4300, currency: "PHP", primaryVendor: "Apex Kitchen Supplies", onHand: 0, onHandWHs: 0, reorderLevel: 4, attrSummary: "40L · SS304 · 22kW · HACCP", created: "2024-06-18" }, { code: "11010101-104", name: "Undercounter Refrigerator 150L", category: "11", uom: "PC", lifecycle: "active", unitCost: 18400, currency: "PHP", primaryVendor: "Apex Kitchen Supplies", onHand: 2, onHandWHs: 1, reorderLevel: 2, attrSummary: "150L · SS · -2°C to 8°C · HACCP", created: "2024-09-12" }, /* Emergency */ { code: "12010202-006", name: "Fire Extinguisher 5kg ABC Dry Chem", category: "12", uom: "PC", lifecycle: "active", unitCost: 1850, currency: "PHP", primaryVendor: "SafeGear PH", onHand: 4, onHandWHs: 1, reorderLevel: 6, attrSummary: "5kg · ABC Dry Chemical · BFP cert", created: "2024-03-12" }, { code: "12050101-009", name: "First-aid Kit Class B", category: "12", uom: "PC", lifecycle: "active", unitCost: 880, currency: "PHP", primaryVendor: "SafeGear PH", onHand: 4, onHandWHs: 1, reorderLevel: 6, attrSummary: "Class B · 25+ items · OSHA", created: "2024-03-12" }, /* New items pending lifecycle */ { code: "13020201-014", name: "Cordless Impact Driver 1/2\" 20V Brushless", category: "13", uom: "PC", lifecycle: "new", unitCost: 8800, currency: "PHP", primaryVendor: "ToolDepot PH", onHand: 12, onHandWHs: 1, reorderLevel: 6, attrSummary: "1/2\" · 20V · Brushless · 280Nm", created: "2026-04-02" }, { code: "11010102-220", name: "Convection Oven 100L 3-Phase", category: "11", uom: "PC", lifecycle: "new", unitCost: 32000, currency: "PHP", primaryVendor: "Apex Kitchen Supplies", onHand: 1, onHandWHs: 1, reorderLevel: 1, attrSummary: "100L · 3φ · 220V · HACCP · steam-inject", created: "2026-03-22" }, /* Discontinued */ { code: "08010101-002", name: "Network Switch 24-port (Legacy 100M)", category: "01010101", uom: "PC", lifecycle: "discontinued", unitCost: 480, currency: "USD", primaryVendor: "TechNet Solutions", onHand: 2, onHandWHs: 1, reorderLevel: 0, attrSummary: "24-port · 100M · No PoE · EoL Apr 2025", created: "2022-04-18" }, ] const LIFECYCLE_LABEL: Record = { active: "Active", new: "New", "phasing-out": "Phasing Out", discontinued: "Discontinued", } const LIFECYCLE_TONE: Record = { active: "success", new: "info", "phasing-out": "warn", discontinued: "neutral", } const FIELD_TYPE_LABEL: Record = { text: "Text", number: "Number", decimal: "Decimal", select: "Select", "multi-select": "Multi-select", boolean: "Yes / No", date: "Date", } const FIELD_TYPE_TONE: Record = { text: "neutral", number: "info", decimal: "info", select: "accent", "multi-select": "accent", boolean: "success", date: "warn", } // SANDBOX Object.assign(globalThis as any, { CATEGORIES, CATEGORY_BY_CODE, categoryBreadcrumb, ATTRIBUTES, FIELD_TYPE_LABEL, FIELD_TYPE_TONE, PRODUCTS, LIFECYCLE_LABEL, LIFECYCLE_TONE, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/finance.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/finance.tsx * ---------------------------------------------------------------------------- * Finance data for Dashboard, Bank Recon, Month-End Close. * Mirrors the V1 screens — same vendor/customer set so cross-screen narratives * (e.g. SteelMark, Bright Industries, Pacific Solar) stay coherent. * ============================================================================ */ /* ─── Cash accounts (per-entity) ─────────────────────────────────────────── */ const CASH_ACCOUNTS = [ { acct: "EastWest Bank · ···4291", label: "HVPH Current", currency: "PHP", balance: 11242000, balanceUSD: 188400 }, { acct: "EastWest Bank · ···8804", label: "HVPH USD", currency: "USD", balance: 96200, balanceUSD: 96200 }, { acct: "DBS · ···1102", label: "HVSG Operating", currency: "SGD", balance: 84000, balanceUSD: 62100 }, { acct: "HSBC · ···4470", label: "HVHK Trade", currency: "HKD", balance: 412000, balanceUSD: 52800 }, ] /* ─── AR aging summary ──────────────────────────────────────────────────── */ const AR_AGING = [ { customer: "Prime Hotels Group", current: 28400, b30: 0, b60: 0, b90: 0, contact: "ap@primehotels.ph" }, { customer: "Pacific Ventures Ltd", current: 0, b30: 19200, b60: 0, b90: 0, contact: "ap@pacific.sg" }, { customer: "SG Construction Corp", current: 0, b30: 0, b60: 31000, b90: 0, contact: "ap@sgcc.sg" }, { customer: "Bright Industries HK", current: 0, b30: 0, b60: 0, b90: 15600, contact: "ap@brightind.hk" }, { customer: "Metro Retail Chain", current: 33600, b30: 0, b60: 0, b90: 0, contact: "billing@metroretail.ph" }, ] /* ─── AP aging summary ──────────────────────────────────────────────────── */ const AP_AGING = [ { vendor: "SteelMark Industries", current: 0, b30: 12200, b60: 8400, b90: 0, overdue: true }, { vendor: "Chem Supplies Corp", current: 0, b30: 4600, b60: 8200, b90: 7800, overdue: true }, { vendor: "Pacific Solar PH", current: 22000, b30: 0, b60: 0, b90: 0, overdue: false }, { vendor: "Apex Kitchen Supplies", current: 8600, b30: 0, b60: 0, b90: 0, overdue: false }, { vendor: "TechNet Solutions", current: 6100, b30: 0, b60: 0, b90: 0, overdue: false }, ] /* ─── Monthly revenue trend (last 7 months) ─────────────────────────────── */ const REVENUE_TREND = [ { month: "Oct", value: 142000, budget: 140000 }, { month: "Nov", value: 168000, budget: 160000 }, { month: "Dec", value: 152000, budget: 165000 }, { month: "Jan", value: 178000, budget: 170000 }, { month: "Feb", value: 164000, budget: 175000 }, { month: "Mar", value: 192000, budget: 180000 }, { month: "Apr", value: 198400, budget: 210000, current: true }, ] /* ─── AI feed for finance dashboard ─────────────────────────────────────── */ const FIN_AI_FEED = [ { dot: "alert", text: "**Bright Industries HK** is 62 days overdue — $15,600 unpaid. Last payment received Nov 2025.", time: "Flagged · now", chip: { tone: "danger" as const, label: "Send reminder" } }, { dot: "warn", text: "**3 vendor invoices** matched to POs. Ready to post. Total: $28,450.", time: "14 min ago", chip: { tone: "warn" as const, label: "Review & post" } }, { dot: "action", text: "April period closes in **13 days.** Month-end checklist is 4 of 12 steps complete.", time: "Apr 2026", chip: { tone: "info" as const, label: "Open checklist" } }, { dot: "ok", text: "Bank reconciliation for March is **complete.** All 47 transactions matched.", time: "2 Apr 2026", chip: { tone: "success" as const, label: "View report" } }, ] /* ─── Bank Reconciliation — Apr 17, 2026 ─────────────────────────────────── */ const BANK_STATEMENT = { accountLabel: "EastWest Bank · ···4291 · HVPH Current", currency: "PHP", openingBalance: 12_120_000, closingBalance: 11_242_000, unmatchedCount: 5, matchedCount: 43, } const BANK_UNMATCHED = [ { id: "b1", date: "Apr 17", desc: "ATLAS PH RECEIVABLES INC", ref: "Wire transfer", amount: 1680000, dir: "credit" as const }, { id: "b2", date: "Apr 16", desc: "PACIFIC VENTURES SG", ref: "OTC deposit", amount: 1152000, dir: "credit" as const }, { id: "b3", date: "Apr 15", desc: "OUTWARD REMITTANCE — STEELMARK", ref: "Bank charge", amount: 1104000, dir: "debit" as const }, { id: "b4", date: "Apr 14", desc: "MERALCO — UTILITIES", ref: "Auto debit", amount: 48200, dir: "debit" as const }, { id: "b5", date: "Apr 12", desc: "PAYROLL DISB APR 1-15", ref: "Salary batch", amount: 2840000, dir: "debit" as const }, ] const LEDGER_UNMATCHED = [ { id: "g1", date: "Apr 17", desc: "AR Receipt — Prime Hotels Group", ref: "INV-HVPH-0824 · Sales Invoice", amount: 1680000, dir: "credit" as const, suggested: "b1" }, { id: "g2", date: "Apr 16", desc: "AR Receipt — Pacific Ventures", ref: "INV-HVPH-0818 · Sales Invoice", amount: 1152000, dir: "credit" as const, suggested: "b2" }, { id: "g3", date: "Apr 15", desc: "AP Payment — SteelMark Industries", ref: "BILL-HVPH-0412 · Vendor Invoice", amount: 1104000, dir: "debit" as const, suggested: "b3" }, { id: "g4", date: "Apr 14", desc: "Utilities — Electricity Meralco", ref: "JE-2026-04-0192 · Utility expense", amount: 48200, dir: "debit" as const, suggested: "b4" }, { id: "g5", date: "Apr 12", desc: "Payroll Disbursement Apr 1-15", ref: "JE-2026-04-0188 · Payroll journal", amount: 2840000, dir: "debit" as const, suggested: "b5" }, ] /* ─── Month-end close checklist ──────────────────────────────────────────── */ type MEStatus = "done" | "in-progress" | "todo" | "blocked" const MONTH_END_TASKS: { id: string; group: string; title: string; owner: string; ownerInitials: string; ownerTone: any; status: MEStatus; dueDay: number; note?: string }[] = [ /* Pre-close */ { id: "t1", group: "Pre-close", title: "Approve open POs (>30 days)", owner: "Rico T.", ownerInitials: "RT", ownerTone: "blue", status: "done", dueDay: 24 }, { id: "t2", group: "Pre-close", title: "Run vendor statement matching", owner: "Maria A.", ownerInitials: "MA", ownerTone: "sand", status: "done", dueDay: 25 }, { id: "t3", group: "Pre-close", title: "Close AP cutoff", owner: "Joel D.", ownerInitials: "JD", ownerTone: "green", status: "done", dueDay: 25 }, { id: "t4", group: "Pre-close", title: "Inventory cycle count complete", owner: "Warren C.", ownerInitials: "WC", ownerTone: "amber", status: "done", dueDay: 26 }, /* Close */ { id: "t5", group: "Close", title: "Bank reconciliation — HVPH (PHP)", owner: "Maria A.", ownerInitials: "MA", ownerTone: "sand", status: "in-progress", dueDay: 27, note: "43 of 48 matched · 5 outstanding" }, { id: "t6", group: "Close", title: "Bank reconciliation — HVSG (SGD)", owner: "Wei T.", ownerInitials: "WT", ownerTone: "blue", status: "todo", dueDay: 27 }, { id: "t7", group: "Close", title: "Accruals review", owner: "Maria A.", ownerInitials: "MA", ownerTone: "sand", status: "in-progress", dueDay: 28, note: "2 invoices outstanding" }, { id: "t8", group: "Close", title: "FX revaluation", owner: "CFO", ownerInitials: "CF", ownerTone: "teal", status: "blocked", dueDay: 29, note: "Awaiting CFO sign-off" }, /* Post-close */ { id: "t9", group: "Post-close", title: "Run trial balance & GL lock", owner: "Maria A.", ownerInitials: "MA", ownerTone: "sand", status: "todo", dueDay: 30 }, { id: "t10", group: "Post-close", title: "Generate financial statements", owner: "Maria A.", ownerInitials: "MA", ownerTone: "sand", status: "todo", dueDay: 30 }, { id: "t11", group: "Post-close", title: "Distribute board pack", owner: "CFO", ownerInitials: "CF", ownerTone: "teal", status: "todo", dueDay: 30 }, { id: "t12", group: "Post-close", title: "Period 4 GL hard-close", owner: "Maria A.", ownerInitials: "MA", ownerTone: "sand", status: "todo", dueDay: 30 }, ] // SANDBOX Object.assign(globalThis as any, { CASH_ACCOUNTS, AR_AGING, AP_AGING, REVENUE_TREND, FIN_AI_FEED, BANK_STATEMENT, BANK_UNMATCHED, LEDGER_UNMATCHED, MONTH_END_TASKS, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/inventory.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/inventory.tsx * ---------------------------------------------------------------------------- * Stock dashboard rows + cycle count mobile data. * ============================================================================ */ const STOCK_KPIS = { totalValue: 1_842_000, // USD uniqueSKUs: 1140, belowReorder: 38, expiringSoon: 12, warehouses: 4, } interface StockRow { itemCode: string description: string warehouse: string onHand: number uom: string reorder: number unitCost: number value: number status: "ok" | "low" | "out" | "expiring" lastMovement: string } const STOCK_ROWS: StockRow[] = [ { itemCode: "02010102-014", description: "Steel Rebar 16mm × 12m Grade 60", warehouse: "Calamba Site WH", onHand: 412, uom: "PC", reorder: 150, unitCost: 92, value: 37904, status: "ok", lastMovement: "Apr 15" }, { itemCode: "04020210-002", description: "Solar Panel 450W Monocrystalline", warehouse: "Manila Main WH", onHand: 14, uom: "PC", reorder: 20, unitCost: 1100, value: 15400, status: "low", lastMovement: "Apr 10" }, { itemCode: "11010101-088", description: "Commercial Fryer 40L SS", warehouse: "Manila Main WH", onHand: 0, uom: "PC", reorder: 4, unitCost: 4300, value: 0, status: "out", lastMovement: "Apr 06" }, { itemCode: "07030101-014", description: "Waterproof Sealant 5L Grey", warehouse: "Calamba Site WH", onHand: 38, uom: "PC", reorder: 30, unitCost: 92, value: 3496, status: "ok", lastMovement: "Apr 03" }, { itemCode: "08010102-021", description: "Network Switch 24-port PoE+", warehouse: "Manila Main WH", onHand: 6, uom: "PC", reorder: 4, unitCost: 1020, value: 6120, status: "ok", lastMovement: "Apr 01" }, { itemCode: "06020401-005", description: "Office Paper A4 80gsm", warehouse: "Manila Main WH", onHand: 88, uom: "REA", reorder: 50, unitCost: 105, value: 9240, status: "ok", lastMovement: "Mar 28" }, { itemCode: "12050101-009", description: "First-aid Kit Class B", warehouse: "Cebu Branch WH", onHand: 4, uom: "PC", reorder: 6, unitCost: 880, value: 3520, status: "low", lastMovement: "Mar 22" }, { itemCode: "03020101-044", description: "Hand Sanitiser 1L · Lot 26-Q1", warehouse: "Manila Main WH", onHand: 48, uom: "BOT", reorder: 30, unitCost: 110, value: 5280, status: "expiring", lastMovement: "Apr 04" }, { itemCode: "02010102-018", description: "Steel Rebar 20mm × 12m Grade 60", warehouse: "Calamba Site WH", onHand: 224, uom: "PC", reorder: 100, unitCost: 132, value: 29568, status: "ok", lastMovement: "Apr 11" }, { itemCode: "01030102-010", description: "Portland Cement 40kg Type 1", warehouse: "Calamba Site WH", onHand: 18, uom: "BAG", reorder: 30, unitCost: 290, value: 5220, status: "low", lastMovement: "Apr 13" }, ] /* ─── Cycle count mobile session ──────────────────────────────────────────── */ const CYCLE_COUNT_SESSION = { id: "CC-HVPH-0418", warehouse: "Calamba Site Warehouse", zone: "Zone B · Rack 4", counter: "Joel D.", startedAt: "08:14 AM", progress: { counted: 14, expected: 22 }, variance: { matched: 11, variance: 3 }, } interface CountItem { itemCode: string description: string expected: number counted: number | null uom: string status: "ok" | "variance" | "pending" note?: string } const COUNT_ITEMS: CountItem[] = [ { itemCode: "02010102-014", description: "Steel Rebar 16mm × 12m", expected: 412, counted: 412, uom: "PC", status: "ok" }, { itemCode: "02010102-018", description: "Steel Rebar 20mm × 12m", expected: 224, counted: 220, uom: "PC", status: "variance", note: "4 pcs short — check load-out log" }, { itemCode: "07030101-014", description: "Waterproof Sealant 5L", expected: 38, counted: 38, uom: "PC", status: "ok" }, { itemCode: "01030102-010", description: "Portland Cement 40kg", expected: 18, counted: 14, uom: "BAG", status: "variance", note: "4 bags damaged · staged for write-off" }, { itemCode: "10020401-008", description: "Hard Hat — Yellow", expected: 24, counted: 24, uom: "PC", status: "ok" }, { itemCode: "10020401-002", description: "Safety Vest — Orange", expected: 36, counted: null, uom: "PC", status: "pending" }, { itemCode: "10010101-014", description: "Work Gloves Pair", expected: 60, counted: null, uom: "PR", status: "pending" }, { itemCode: "12010202-006", description: "Fire Extinguisher 5kg", expected: 4, counted: 4, uom: "PC", status: "ok" }, ] // SANDBOX Object.assign(globalThis as any, { STOCK_KPIS, STOCK_ROWS, CYCLE_COUNT_SESSION, COUNT_ITEMS, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/hr.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/hr.tsx * ---------------------------------------------------------------------------- * Employees + org structure + hire-to-retire pipeline. * ============================================================================ */ interface Employee { id: string name: string initials: string tone: any title: string dept: "Finance" | "Procurement" | "Operations" | "HRIS" | "Construction" | "IT" | "Executive" managerId?: string email: string location: string status: "active" | "probation" | "on-leave" hireDate: string tenure: string } const EMPLOYEES: Employee[] = [ { id: "e1", name: "Atlas C.", initials: "AC", tone: "teal", title: "CEO", dept: "Executive", email: "atlas.c@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2018-01-15", tenure: "8y 3m" }, { id: "e2", name: "Olivia P.", initials: "OP", tone: "sand", title: "CFO", dept: "Finance", managerId: "e1", email: "olivia.p@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2019-06-01", tenure: "6y 10m" }, { id: "e3", name: "Rico T.", initials: "RT", tone: "blue", title: "Procurement Director", dept: "Procurement", managerId: "e1", email: "rico.t@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2020-03-12", tenure: "6y 1m" }, { id: "e4", name: "Warren C.", initials: "WC", tone: "amber", title: "Warehouse Supervisor", dept: "Operations", managerId: "e1", email: "warren.c@atlas.ph", location: "Calamba", status: "active", hireDate: "2020-09-04", tenure: "5y 7m" }, { id: "e5", name: "Hannah R.", initials: "HR", tone: "red", title: "HR Manager", dept: "HRIS", managerId: "e1", email: "hannah.r@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2021-02-08", tenure: "5y 2m" }, { id: "e6", name: "Pedro S.", initials: "PS", tone: "red", title: "Project Manager", dept: "Construction", managerId: "e1", email: "pedro.s@atlas.ph", location: "Calamba", status: "active", hireDate: "2019-11-19", tenure: "6y 5m" }, /* Finance team */ { id: "e7", name: "Maria A.", initials: "MA", tone: "sand", title: "Senior Accountant", dept: "Finance", managerId: "e2", email: "maria.a@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2021-04-15", tenure: "5y 0m" }, { id: "e8", name: "Joel D.", initials: "JD", tone: "green", title: "AP Specialist", dept: "Finance", managerId: "e2", email: "joel.d@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2022-08-22", tenure: "3y 8m" }, { id: "e9", name: "Wei T.", initials: "WT", tone: "blue", title: "Regional Accountant — SG", dept: "Finance", managerId: "e2", email: "wei.t@atlas.sg", location: "Singapore", status: "active", hireDate: "2022-01-10", tenure: "4y 3m" }, /* Procurement team */ { id: "e10", name: "Ana Q.", initials: "AQ", tone: "red", title: "Purchasing Officer", dept: "Procurement", managerId: "e3", email: "ana.q@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2022-05-30", tenure: "3y 11m" }, { id: "e11", name: "Maya C.", initials: "MC", tone: "teal", title: "Product Manager", dept: "Procurement", managerId: "e3", email: "maya.c@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2023-01-09", tenure: "3y 3m" }, /* Operations */ { id: "e12", name: "Ben L.", initials: "BL", tone: "ink", title: "Site Storekeeper", dept: "Operations", managerId: "e4", email: "ben.l@atlas.ph", location: "Calamba", status: "active", hireDate: "2023-04-04", tenure: "3y 0m" }, { id: "e13", name: "Rex S.", initials: "RS", tone: "red", title: "Logistics Officer", dept: "Operations", managerId: "e4", email: "rex.s@atlas.ph", location: "Calamba", status: "probation", hireDate: "2026-02-10", tenure: "2m" }, /* HRIS */ { id: "e14", name: "Grace C.", initials: "GC", tone: "red", title: "HR Officer", dept: "HRIS", managerId: "e5", email: "grace.c@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2023-09-25", tenure: "2y 7m" }, /* Construction */ { id: "e15", name: "Jose M.", initials: "JM", tone: "ink", title: "Site Engineer", dept: "Construction", managerId: "e6", email: "jose.m@atlas.ph", location: "Calamba", status: "active", hireDate: "2022-11-14", tenure: "3y 5m" }, { id: "e16", name: "Carlo F.", initials: "CF", tone: "ink", title: "Foreman", dept: "Construction", managerId: "e6", email: "carlo.f@atlas.ph", location: "Calamba", status: "on-leave", hireDate: "2021-10-04", tenure: "4y 6m" }, /* IT */ { id: "e17", name: "Sam V.", initials: "SV", tone: "blue", title: "IT Lead", dept: "IT", managerId: "e1", email: "sam.v@atlas.ph", location: "Manila HQ", status: "active", hireDate: "2021-07-11", tenure: "4y 9m" }, ] const HR_KPIS = { headcount: EMPLOYEES.length, openReqs: 6, onProbation: EMPLOYEES.filter(e => e.status === "probation").length, onLeave: EMPLOYEES.filter(e => e.status === "on-leave").length, attritionPct: 4.2, } /* ─── Hire-to-Retire pipeline ──────────────────────────────────────────── */ type H2RStage = "requisition" | "shortlist" | "interview" | "offer" | "onboarding" | "active" | "exit" interface H2REntry { id: string name: string role: string dept: string stage: H2RStage daysInStage: number owner: string ownerInitials: string ownerTone: any note?: string } const H2R_PIPELINE: H2REntry[] = [ { id: "h1", name: "Senior FP&A Analyst", role: "Position", dept: "Finance", stage: "requisition", daysInStage: 3, owner: "Olivia P.", ownerInitials: "OP", ownerTone: "sand", note: "JD draft pending" }, { id: "h2", name: "Logistics Coordinator", role: "Position", dept: "Operations", stage: "requisition", daysInStage: 8, owner: "Warren C.", ownerInitials: "WC", ownerTone: "amber" }, { id: "h3", name: "Mae Bautista", role: "AP Specialist",dept: "Finance", stage: "shortlist", daysInStage: 4, owner: "Hannah R.", ownerInitials: "HR", ownerTone: "red" }, { id: "h4", name: "Reagan Cruz", role: "AP Specialist",dept: "Finance", stage: "shortlist", daysInStage: 4, owner: "Hannah R.", ownerInitials: "HR", ownerTone: "red" }, { id: "h5", name: "Diego Lim", role: "Site Engineer",dept: "Construction", stage: "interview", daysInStage: 2, owner: "Pedro S.", ownerInitials: "PS", ownerTone: "red", note: "Panel: Apr 19" }, { id: "h6", name: "Issa Reyes", role: "FP&A Analyst", dept: "Finance", stage: "interview", daysInStage: 6, owner: "Olivia P.", ownerInitials: "OP", ownerTone: "sand", note: "Round 2 scheduled" }, { id: "h7", name: "Marco Tan", role: "Purchasing Officer", dept: "Procurement", stage: "offer", daysInStage: 1, owner: "Rico T.", ownerInitials: "RT", ownerTone: "blue", note: "Offer letter sent" }, { id: "h8", name: "Lena Cho", role: "HR Officer", dept: "HRIS", stage: "onboarding", daysInStage: 5, owner: "Hannah R.", ownerInitials: "HR", ownerTone: "red", note: "Day 5 of 30 · all gates green" }, { id: "h9", name: "Rex S.", role: "Logistics Officer", dept: "Operations", stage: "active", daysInStage: 66, owner: "Warren C.", ownerInitials: "WC", ownerTone: "amber", note: "Probation review Apr 30" }, { id: "h10", name: "Tito M.", role: "Foreman", dept: "Construction", stage: "exit", daysInStage: 12, owner: "Hannah R.", ownerInitials: "HR", ownerTone: "red", note: "Final pay Apr 30 · clearance running" }, ] const H2R_STAGES: { key: H2RStage; label: string; tone: "neutral" | "info" | "warn" | "success" | "accent" | "danger"; tint: string }[] = [ { key: "requisition", label: "Requisition", tone: "neutral", tint: "bg-muted" }, { key: "shortlist", label: "Shortlist", tone: "info", tint: "bg-info-soft" }, { key: "interview", label: "Interview", tone: "warn", tint: "bg-warn-soft" }, { key: "offer", label: "Offer", tone: "accent", tint: "bg-accent-soft" }, { key: "onboarding", label: "Onboarding", tone: "success", tint: "bg-success-soft" }, { key: "active", label: "Active", tone: "success", tint: "bg-brand-soft" }, { key: "exit", label: "Exit", tone: "danger", tint: "bg-danger-soft" }, ] // SANDBOX Object.assign(globalThis as any, { EMPLOYEES, HR_KPIS, H2R_PIPELINE, H2R_STAGES, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/reports.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/reports.tsx * ---------------------------------------------------------------------------- * Report catalogue + AI-generated example reports. * ============================================================================ */ interface Report { id: string title: string category: "Finance" | "Procurement" | "Inventory" | "HRIS" | "Operations" | "Multi-Entity" format: "table" | "chart" | "matrix" | "statement" description: string starred?: boolean scheduled?: string lastRun: string runs: number badges?: string[] } const REPORTS: Report[] = [ /* Finance — standard statements + GL */ { id: "r1", title: "Profit & Loss", category: "Finance", format: "statement", description: "Income statement with budget variance, per period or YTD", starred: true, scheduled: "Monthly · 1st", lastRun: "Apr 1, 2026", runs: 42 }, { id: "r2", title: "Balance Sheet", category: "Finance", format: "statement", description: "Comparative balance sheet · current vs prior period", starred: true, scheduled: "Monthly · 1st", lastRun: "Apr 1, 2026", runs: 42 }, { id: "r3", title: "Cash Flow Statement", category: "Finance", format: "statement", description: "Indirect method, with operating / investing / financing sections", starred: true, lastRun: "Apr 12, 2026", runs: 28 }, { id: "r4", title: "Trial Balance", category: "Finance", format: "table", description: "All GL accounts with debit / credit movement and ending balance", lastRun: "Apr 16, 2026", runs: 88 }, { id: "r5", title: "AR Aging by Customer", category: "Finance", format: "table", description: "Current / 1-30 / 31-60 / 61-90 / 90+ buckets", lastRun: "Apr 17, 2026", runs: 156 }, { id: "r6", title: "AP Aging by Vendor", category: "Finance", format: "table", description: "Outstanding vendor invoices grouped by aging bucket", lastRun: "Apr 17, 2026", runs: 144 }, /* Procurement */ { id: "r7", title: "Spend by Vendor", category: "Procurement", format: "chart", description: "YTD spend per vendor with horizontal bar chart and category split", starred: true, scheduled: "Weekly · Mon", lastRun: "Apr 15, 2026", runs: 64 }, { id: "r8", title: "PO Cycle-Time Analysis", category: "Procurement", format: "chart", description: "Average days from PR-to-PO and PO-to-receipt, per category", lastRun: "Apr 8, 2026", runs: 32 }, { id: "r9", title: "Vendor Scorecard", category: "Procurement", format: "matrix", description: "On-time rate, price variance, quality returns — per vendor", lastRun: "Apr 10, 2026", runs: 28 }, { id: "r10", title: "3-Way Match Exception", category: "Procurement", format: "table", description: "POs / IRs / Invoices that don't reconcile", lastRun: "Apr 17, 2026", runs: 96, badges: ["Auto-alert"] }, /* Inventory */ { id: "r11", title: "Stock Aging & Slow-movers", category: "Inventory", format: "table", description: "On-hand value bucketed by last-movement date · over-90-days flagged", lastRun: "Apr 12, 2026", runs: 22 }, { id: "r12", title: "Stock Valuation", category: "Inventory", format: "statement", description: "Cost basis valuation per warehouse and category", lastRun: "Apr 14, 2026", runs: 18 }, { id: "r13", title: "Cycle Count Variance Log", category: "Inventory", format: "table", description: "Variances flagged in last 90 days with root-cause notes", lastRun: "Apr 16, 2026", runs: 14 }, /* HRIS */ { id: "r14", title: "Headcount by Department", category: "HRIS", format: "chart", description: "Active headcount + deltas vs prior period", lastRun: "Apr 1, 2026", runs: 22 }, { id: "r15", title: "Tenure Distribution", category: "HRIS", format: "chart", description: "Histogram of tenure buckets · retention signals", lastRun: "Mar 28, 2026", runs: 10 }, { id: "r16", title: "Probation Tracker", category: "HRIS", format: "table", description: "Employees on probation with review-due-date", lastRun: "Apr 16, 2026", runs: 18 }, /* Multi-Entity */ { id: "r17", title: "Consolidated P&L", category: "Multi-Entity", format: "statement", description: "FX-translated and inter-entity-eliminated income statement", starred: true, scheduled: "Monthly · 5th", lastRun: "Apr 5, 2026", runs: 36 }, { id: "r18", title: "Inter-entity Reconciliation", category: "Multi-Entity", format: "table", description: "Mirror entries between entities · auto-elimination check", lastRun: "Apr 11, 2026", runs: 22 }, ] /* ─── Consolidated multi-entity figures ──────────────────────────────────── */ const ENTITY_PNL = [ { entity: "HVPH", country: "🇵🇭 PH", revenue: 198400, expenses: 132100, netUSD: 66300, revenueLocal: "₱11,308,800", currency: "PHP" }, { entity: "HVSG", country: "🇸🇬 SG", revenue: 124800, expenses: 86200, netUSD: 38600, revenueLocal: "S$168,480", currency: "SGD" }, { entity: "HVHK", country: "🇭🇰 HK", revenue: 88200, expenses: 71500, netUSD: 16700, revenueLocal: "HK$688,560", currency: "HKD" }, { entity: "HVAU", country: "🇦🇺 AU", revenue: 152400, expenses: 108900, netUSD: 43500, revenueLocal: "A$233,180", currency: "AUD" }, { entity: "HVIN", country: "🇮🇳 IN", revenue: 96100, expenses: 64200, netUSD: 31900, revenueLocal: "₹8,011,930", currency: "INR" }, ] const CONS_ELIMINATIONS = [ { id: "el1", description: "Inter-co loan HVPH → HVSG", amount: 84000, type: "Intercompany loan" }, { id: "el2", description: "Shared services billing HVAU → HVPH", amount: 12400, type: "Management fee" }, { id: "el3", description: "Inter-co inventory transfer HVPH → HVHK", amount: 22600, type: "Internal sales" }, ] // SANDBOX Object.assign(globalThis as any, { REPORTS, ENTITY_PNL, CONS_ELIMINATIONS, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/sales.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/sales.tsx * ---------------------------------------------------------------------------- * Sales · CRM mock data — opportunities, customers, quotes, invoices. * ============================================================================ */ interface Opportunity { id: string title: string customer: { name: string; initials: string; tone?: any; tier?: "Enterprise" | "Mid-market" | "SMB" } owner: { name: string; initials: string; tone?: any } stage: "qualify" | "discovery" | "proposal" | "negotiation" | "won" | "lost" value: number currency: "PHP" | "SGD" | "HKD" | "USD" probability: number /* 0–100 */ closeDate: string closeDays: number /* positive = future, negative = past */ daysInStage: number nextStep?: string source: "Inbound" | "Outbound" | "Partner" | "Referral" | "Event" industry: string starred?: boolean health: "on-track" | "at-risk" | "stalled" } const OPPORTUNITIES: Opportunity[] = [ /* QUALIFY (3) */ { id: "OPP-3104", title: "PH National Bank — branch ATM refresh", customer: { name: "PH National Bank", initials: "PNB", tone: "blue", tier: "Enterprise" }, owner: { name: "Rico T.", initials: "RT", tone: "blue" }, stage: "qualify", value: 184000, currency: "USD", probability: 15, closeDate: "Jul 12, 2026", closeDays: 67, daysInStage: 4, nextStep: "Schedule discovery", source: "Inbound", industry: "Banking", health: "on-track" }, { id: "OPP-3103", title: "Globe Telecom — store POS rollout PHII", customer: { name: "Globe Telecom", initials: "GT", tone: "amber", tier: "Enterprise" }, owner: { name: "Maya C.", initials: "MC", tone: "teal" }, stage: "qualify", value: 268000, currency: "USD", probability: 20, closeDate: "Aug 30, 2026", closeDays: 116, daysInStage: 2, nextStep: "Send credentials packet", source: "Partner", industry: "Telecom", health: "on-track", starred: true }, { id: "OPP-3102", title: "Cebu Pacific — fleet maintenance ERP", customer: { name: "Cebu Pacific", initials: "CP", tone: "amber", tier: "Enterprise" }, owner: { name: "Rico T.", initials: "RT", tone: "blue" }, stage: "qualify", value: 420000, currency: "USD", probability: 10, closeDate: "Sep 20, 2026", closeDays: 137, daysInStage: 8, nextStep: "Procurement intro call", source: "Event", industry: "Aviation", health: "stalled" }, /* DISCOVERY (3) */ { id: "OPP-3101", title: "Singapore Holdings SG — multi-entity finance", customer: { name: "Singapore Holdings", initials: "SH", tone: "blue", tier: "Mid-market" }, owner: { name: "Ana Q.", initials: "AQ", tone: "sand" }, stage: "discovery", value: 96000, currency: "SGD", probability: 35, closeDate: "Jun 30, 2026", closeDays: 55, daysInStage: 12, nextStep: "Demo Bank Recon + Consolidated", source: "Outbound", industry: "Holdings", health: "on-track", starred: true }, { id: "OPP-3100", title: "HK Logistics — WMS + Fixed Assets", customer: { name: "HK Logistics Ltd", initials: "HK", tone: "red", tier: "Mid-market" }, owner: { name: "Maya C.", initials: "MC", tone: "teal" }, stage: "discovery", value: 480000, currency: "HKD", probability: 30, closeDate: "Jul 20, 2026", closeDays: 75, daysInStage: 9, nextStep: "Warehouse walkthrough", source: "Referral", industry: "Logistics", health: "on-track" }, { id: "OPP-3099", title: "Filinvest Land — project accounting", customer: { name: "Filinvest Land", initials: "FL", tone: "teal", tier: "Enterprise" }, owner: { name: "Rico T.", initials: "RT", tone: "blue" }, stage: "discovery", value: 142000, currency: "USD", probability: 40, closeDate: "Jun 18, 2026", closeDays: 43, daysInStage: 6, nextStep: "Stakeholder interviews", source: "Outbound", industry: "Real Estate", health: "on-track" }, /* PROPOSAL (4) */ { id: "OPP-3098", title: "SteelMark — vendor portal + AP automation", customer: { name: "SteelMark Industries", initials: "SM", tone: "amber", tier: "Mid-market" }, owner: { name: "Ana Q.", initials: "AQ", tone: "sand" }, stage: "proposal", value: 64000, currency: "USD", probability: 55, closeDate: "May 28, 2026", closeDays: 22, daysInStage: 5, nextStep: "Send revised SoW", source: "Partner", industry: "Manufacturing", health: "on-track" }, { id: "OPP-3097", title: "Bright Industries HK — full suite (8 entities)", customer: { name: "Bright Industries HK", initials: "BI", tone: "red", tier: "Enterprise" }, owner: { name: "Maya C.", initials: "MC", tone: "teal" }, stage: "proposal", value: 880000, currency: "HKD", probability: 60, closeDate: "Jun 05, 2026", closeDays: 30, daysInStage: 14, nextStep: "Pricing call w/ CFO", source: "Outbound", industry: "Conglomerate", health: "at-risk", starred: true }, { id: "OPP-3096", title: "Rhino Cast — manufacturing ERP", customer: { name: "Rhino Cast Industries", initials: "RC", tone: "amber", tier: "Mid-market" }, owner: { name: "Rico T.", initials: "RT", tone: "blue" }, stage: "proposal", value: 78000, currency: "USD", probability: 50, closeDate: "May 22, 2026", closeDays: 16, daysInStage: 7, nextStep: "Tech architecture review", source: "Referral", industry: "Manufacturing", health: "on-track" }, { id: "OPP-3095", title: "Pacific Solar — field service add-on", customer: { name: "Pacific Solar PH", initials: "PS", tone: "blue", tier: "SMB" }, owner: { name: "Ana Q.", initials: "AQ", tone: "sand" }, stage: "proposal", value: 22000, currency: "USD", probability: 65, closeDate: "May 18, 2026", closeDays: 12, daysInStage: 3, nextStep: "Pilot site selection", source: "Inbound", industry: "Energy", health: "on-track" }, /* NEGOTIATION (3) */ { id: "OPP-3094", title: "Megaworld — procurement consolidation", customer: { name: "Megaworld Corp", initials: "MW", tone: "teal", tier: "Enterprise" }, owner: { name: "Maya C.", initials: "MC", tone: "teal" }, stage: "negotiation", value: 320000, currency: "USD", probability: 75, closeDate: "May 12, 2026", closeDays: 6, daysInStage: 18, nextStep: "Legal redlines round 2", source: "Outbound", industry: "Real Estate", health: "on-track", starred: true }, { id: "OPP-3093", title: "Republic Cement — month-end automation", customer: { name: "Republic Cement", initials: "RC", tone: "teal", tier: "Enterprise" }, owner: { name: "Rico T.", initials: "RT", tone: "blue" }, stage: "negotiation", value: 144000, currency: "USD", probability: 80, closeDate: "May 09, 2026", closeDays: 3, daysInStage: 9, nextStep: "Final terms approval", source: "Outbound", industry: "Manufacturing", health: "on-track" }, { id: "OPP-3092", title: "Apex Kitchen — multi-entity HRIS", customer: { name: "Apex Kitchen Supplies", initials: "AK", tone: "amber", tier: "SMB" }, owner: { name: "Ana Q.", initials: "AQ", tone: "sand" }, stage: "negotiation", value: 38000, currency: "USD", probability: 70, closeDate: "May 22, 2026", closeDays: 16, daysInStage: 6, nextStep: "Payment terms finalisation", source: "Referral", industry: "F&B", health: "at-risk" }, /* WON (recent — for revenue panel) */ { id: "OPP-3091", title: "TechNet Solutions — Suite Subscription", customer: { name: "TechNet Solutions", initials: "TN", tone: "teal", tier: "Mid-market" }, owner: { name: "Maya C.", initials: "MC", tone: "teal" }, stage: "won", value: 88000, currency: "USD", probability: 100, closeDate: "Apr 14, 2026", closeDays: -3, daysInStage: 0, source: "Referral", industry: "IT Services", health: "on-track" }, { id: "OPP-3090", title: "UniOffice Manila — Catalogue + AR", customer: { name: "UniOffice Manila", initials: "UO", tone: "ink", tier: "SMB" }, owner: { name: "Ana Q.", initials: "AQ", tone: "sand" }, stage: "won", value: 18000, currency: "USD", probability: 100, closeDate: "Apr 08, 2026", closeDays: -9, daysInStage: 0, source: "Inbound", industry: "Retail", health: "on-track" }, /* LOST (recent — for postmortem) */ { id: "OPP-3089", title: "Holcim Philippines — full suite", customer: { name: "Holcim Philippines", initials: "HP", tone: "red", tier: "Enterprise" }, owner: { name: "Rico T.", initials: "RT", tone: "blue" }, stage: "lost", value: 240000, currency: "USD", probability: 0, closeDate: "Apr 02, 2026", closeDays: -15, daysInStage: 0, source: "Outbound", industry: "Manufacturing", health: "on-track" }, ] const OPP_STAGES: { key: Opportunity["stage"]; label: string; color: string }[] = [ { key: "qualify", label: "Qualify", color: "neutral" }, { key: "discovery", label: "Discovery", color: "info" }, { key: "proposal", label: "Proposal", color: "warn" }, { key: "negotiation", label: "Negotiation", color: "accent" }, { key: "won", label: "Closed Won", color: "success" }, { key: "lost", label: "Closed Lost", color: "danger" }, ] /* ─── Customers (consolidated CRM list) ─────────────────────────────────── */ interface CRMCustomer { id: string name: string initials: string tone: any tier: "Enterprise" | "Mid-market" | "SMB" industry: string country: "PH" | "SG" | "HK" | "Global" lifetimeValue: number openOpps: number arOpen: number lastTouch: string health: "green" | "amber" | "red" } const CRM_CUSTOMERS: CRMCustomer[] = [ { id: "c-pnb", name: "PH National Bank", initials: "PNB", tone: "blue", tier: "Enterprise", industry: "Banking", country: "PH", lifetimeValue: 1840000, openOpps: 1, arOpen: 0, lastTouch: "Apr 16", health: "green" }, { id: "c-globe", name: "Globe Telecom", initials: "GT", tone: "amber", tier: "Enterprise", industry: "Telecom", country: "PH", lifetimeValue: 4200000, openOpps: 1, arOpen: 0, lastTouch: "Apr 17", health: "green" }, { id: "c-megawd", name: "Megaworld Corp", initials: "MW", tone: "teal", tier: "Enterprise", industry: "Real Estate", country: "PH", lifetimeValue: 1280000, openOpps: 1, arOpen: 84000, lastTouch: "Apr 17", health: "green" }, { id: "c-bright", name: "Bright Industries HK", initials: "BI", tone: "red", tier: "Enterprise", industry: "Conglomerate", country: "HK", lifetimeValue: 920000, openOpps: 1, arOpen: 15600, lastTouch: "Apr 03", health: "red" }, { id: "c-singh", name: "Singapore Holdings", initials: "SH", tone: "blue", tier: "Mid-market", industry: "Holdings", country: "SG", lifetimeValue: 340000, openOpps: 1, arOpen: 0, lastTouch: "Apr 15", health: "green" }, { id: "c-hklog", name: "HK Logistics Ltd", initials: "HK", tone: "red", tier: "Mid-market", industry: "Logistics", country: "HK", lifetimeValue: 220000, openOpps: 1, arOpen: 0, lastTouch: "Apr 14", health: "green" }, { id: "c-cebpac", name: "Cebu Pacific", initials: "CP", tone: "amber", tier: "Enterprise", industry: "Aviation", country: "PH", lifetimeValue: 120000, openOpps: 1, arOpen: 0, lastTouch: "Apr 09", health: "amber" }, { id: "c-rhino", name: "Rhino Cast Industries", initials: "RC", tone: "amber", tier: "Mid-market", industry: "Manufacturing", country: "PH", lifetimeValue: 340000, openOpps: 1, arOpen: 0, lastTouch: "Apr 16", health: "green" }, { id: "c-republic", name: "Republic Cement", initials: "RP", tone: "teal", tier: "Enterprise", industry: "Manufacturing", country: "PH", lifetimeValue: 680000, openOpps: 1, arOpen: 0, lastTouch: "Apr 17", health: "green" }, { id: "c-prime", name: "Prime Hotels Group", initials: "PH", tone: "amber", tier: "Mid-market", industry: "Hospitality", country: "PH", lifetimeValue: 280000, openOpps: 0, arOpen: 28400, lastTouch: "Apr 12", health: "green" }, { id: "c-pacvent", name: "Pacific Ventures Ltd", initials: "PV", tone: "blue", tier: "Mid-market", industry: "Investments", country: "SG", lifetimeValue: 220000, openOpps: 0, arOpen: 19200, lastTouch: "Apr 11", health: "amber" }, { id: "c-metro", name: "Metro Retail Chain", initials: "MR", tone: "ink", tier: "Mid-market", industry: "Retail", country: "PH", lifetimeValue: 140000, openOpps: 0, arOpen: 33600, lastTouch: "Apr 17", health: "green" }, ] const OPP_BY_ID: Record = Object.fromEntries(OPPORTUNITIES.map(o => [o.id, o])) // SANDBOX Object.assign(globalThis as any, { OPPORTUNITIES, OPP_BY_ID, OPP_STAGES, CRM_CUSTOMERS }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/manufacturing.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/manufacturing.tsx * ---------------------------------------------------------------------------- * Work orders + BOMs for the Manufacturing module. * ============================================================================ */ interface WorkOrder { id: string product: { code: string; name: string } qty: number uom: string status: "planned" | "released" | "in-progress" | "qc" | "done" | "blocked" station: string operator: { name: string; initials: string; tone?: any } due: string startedAt?: string completionPct: number /* 0–100 */ bomShortages?: string[] /* item codes missing */ customer?: string priority: "normal" | "rush" | "expedited" } const WORK_ORDERS: WorkOrder[] = [ { id: "WO-2026-0142", product: { code: "FAB-PCS-200", name: "Precast Hollow Core Slab 200mm" }, qty: 24, uom: "PC", status: "in-progress", station: "Bay 3 · Casting", operator: { name: "Warren C.", initials: "WC", tone: "amber" }, due: "Apr 22", startedAt: "Apr 16 06:00", completionPct: 62, customer: "Megaworld · Phase 2", priority: "rush" }, { id: "WO-2026-0141", product: { code: "FAB-IBM-W8", name: "I-Beam W8×31 — pre-cut to 12m" }, qty: 18, uom: "PC", status: "in-progress", station: "Bay 1 · Cutting", operator: { name: "Pedro S.", initials: "PS", tone: "blue" }, due: "Apr 21", startedAt: "Apr 17 07:30", completionPct: 38, customer: "Atlas Phase 2", priority: "normal" }, { id: "WO-2026-0140", product: { code: "FAB-RBR-16", name: "Rebar 16mm × 12m Grade 60" }, qty: 400, uom: "PC", status: "qc", station: "QC Bay", operator: { name: "Joel D.", initials: "JD", tone: "amber" }, due: "Apr 18", startedAt: "Apr 15 06:00", completionPct: 96, customer: "SteelMark Order 22", priority: "normal" }, { id: "WO-2026-0139", product: { code: "FAB-WLD-FRA", name: "Welded Frame Assembly Type A" }, qty: 12, uom: "ASSY", status: "blocked", station: "Bay 2 · Welding", operator: { name: "Warren C.", initials: "WC", tone: "amber" }, due: "Apr 20", startedAt: "Apr 14 07:00", completionPct: 45, customer: "Filinvest · Marikina", priority: "rush", bomShortages: ["02010102-022", "07030101-014"] }, { id: "WO-2026-0138", product: { code: "FAB-PCS-150", name: "Precast Hollow Core Slab 150mm" }, qty: 40, uom: "PC", status: "released", station: "Bay 3 · Casting (next)", operator: { name: "—", initials: "" }, due: "Apr 25", completionPct: 0, customer: "Megaworld · Phase 2", priority: "normal" }, { id: "WO-2026-0137", product: { code: "FAB-PLT-10", name: "Steel Plate 10mm — drilled" }, qty: 8, uom: "PC", status: "released", station: "Bay 1 · Drilling (next)", operator: { name: "—", initials: "" }, due: "Apr 24", completionPct: 0, customer: "Atlas Phase 2", priority: "normal" }, { id: "WO-2026-0136", product: { code: "FAB-IBM-W12", name: "I-Beam W12×35 — pre-cut to 12m" }, qty: 6, uom: "PC", status: "planned", station: "—", operator: { name: "—", initials: "" }, due: "Apr 28", completionPct: 0, customer: "Globe Telecom site", priority: "normal" }, { id: "WO-2026-0135", product: { code: "FAB-PRC-FND", name: "Precast Foundation Pad 1.2m" }, qty: 16, uom: "PC", status: "planned", station: "—", operator: { name: "—", initials: "" }, due: "Apr 30", completionPct: 0, customer: "Rhino Cast Order 8", priority: "normal" }, { id: "WO-2026-0134", product: { code: "FAB-WLD-FRB", name: "Welded Frame Assembly Type B" }, qty: 8, uom: "ASSY", status: "done", station: "Shipping bay", operator: { name: "Joel D.", initials: "JD", tone: "amber" }, due: "Apr 15", startedAt: "Apr 12 06:00", completionPct: 100, customer: "Megaworld · Phase 1", priority: "normal" }, { id: "WO-2026-0133", product: { code: "FAB-RBR-20", name: "Rebar 20mm × 12m Grade 60" }, qty: 220, uom: "PC", status: "done", station: "Shipping bay", operator: { name: "Warren C.", initials: "WC", tone: "amber" }, due: "Apr 14", startedAt: "Apr 11 06:00", completionPct: 100, customer: "SteelMark Order 21", priority: "expedited" }, { id: "WO-2026-0132", product: { code: "FAB-PCS-200", name: "Precast Hollow Core Slab 200mm" }, qty: 16, uom: "PC", status: "done", station: "Shipping bay", operator: { name: "Pedro S.", initials: "PS", tone: "blue" }, due: "Apr 12", startedAt: "Apr 10 06:00", completionPct: 100, customer: "Atlas Phase 1", priority: "normal" }, ] const WO_STATUS_LABEL: Record = { planned: "Planned", released: "Released", "in-progress": "In Progress", qc: "QC", done: "Done", blocked: "Blocked", } const WO_STATUS_TONE: Record = { planned: "neutral", released: "info", "in-progress": "accent", qc: "warn", done: "success", blocked: "danger", } /* ─── BOMs (compact) ────────────────────────────────────────────────────── */ interface BOM { id: string product: { code: string; name: string } version: string components: number totalCost: number currency: "PHP" lastChanged: string changedBy: string status: "active" | "draft" | "deprecated" } const BOMS: BOM[] = [ { id: "BOM-FAB-PCS-200-v4", product: { code: "FAB-PCS-200", name: "Precast Hollow Core Slab 200mm" }, version: "v4", components: 8, totalCost: 14200, currency: "PHP", lastChanged: "Apr 11", changedBy: "Warren C.", status: "active" }, { id: "BOM-FAB-IBM-W8-v2", product: { code: "FAB-IBM-W8", name: "I-Beam W8×31 — pre-cut" }, version: "v2", components: 3, totalCost: 1850, currency: "PHP", lastChanged: "Mar 22", changedBy: "Pedro S.", status: "active" }, { id: "BOM-FAB-WLD-FRA-v3", product: { code: "FAB-WLD-FRA", name: "Welded Frame Assembly Type A" }, version: "v3", components: 12, totalCost: 18400, currency: "PHP", lastChanged: "Apr 04", changedBy: "Warren C.", status: "active" }, { id: "BOM-FAB-PCS-150-v3", product: { code: "FAB-PCS-150", name: "Precast Hollow Core Slab 150mm" }, version: "v3", components: 7, totalCost: 10800, currency: "PHP", lastChanged: "Feb 14", changedBy: "Warren C.", status: "active" }, { id: "BOM-FAB-WLD-FRA-v4", product: { code: "FAB-WLD-FRA", name: "Welded Frame Assembly Type A" }, version: "v4", components: 13, totalCost: 19200, currency: "PHP", lastChanged: "Apr 16", changedBy: "Warren C.", status: "draft" }, ] const WO_BY_ID: Record = Object.fromEntries(WORK_ORDERS.map(w => [w.id, w])) // SANDBOX Object.assign(globalThis as any, { WORK_ORDERS, WO_BY_ID, WO_STATUS_LABEL, WO_STATUS_TONE, BOMS }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/projects.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/projects.tsx * ---------------------------------------------------------------------------- * Project Accounting — portfolio + timesheets + WIP. * ============================================================================ */ interface Project { id: string name: string client: string clientInitials: string clientTone?: any pm: { name: string; initials: string; tone?: any } type: "Fixed Bid" | "T&M" | "Retainer" status: "active" | "at-risk" | "on-hold" | "completed" startDate: string targetEnd: string budget: number spent: number /* incurred cost */ billed: number /* invoiced to date */ wipUnbilled: number /* unbilled WIP */ marginPct: number /* gross margin % */ completionPct: number hoursTotal: number hoursLogged: number team: { initials: string; tone?: any }[] currency: "PHP" | "SGD" | "HKD" | "USD" starred?: boolean } const PROJECTS: Project[] = [ { id: "PRJ-2026-014", name: "Megaworld · Marikina Tower B fit-out", client: "Megaworld Corp", clientInitials: "MW", clientTone: "teal", pm: { name: "Ben L.", initials: "BL", tone: "teal" }, type: "Fixed Bid", status: "active", startDate: "Mar 01", targetEnd: "Jul 30", budget: 480000, spent: 240000, billed: 192000, wipUnbilled: 48000, marginPct: 28, completionPct: 50, hoursTotal: 3200, hoursLogged: 1664, team: [{ initials: "BL", tone: "teal" }, { initials: "WC", tone: "amber" }, { initials: "MA", tone: "blue" }, { initials: "JD", tone: "amber" }], currency: "PHP", starred: true }, { id: "PRJ-2026-013", name: "Filinvest · Calamba Phase 2", client: "Filinvest Land", clientInitials: "FL", clientTone: "teal", pm: { name: "Ben L.", initials: "BL", tone: "teal" }, type: "Fixed Bid", status: "at-risk", startDate: "Feb 12", targetEnd: "Jun 18", budget: 720000, spent: 540000, billed: 360000, wipUnbilled: 180000, marginPct: 18, completionPct: 75, hoursTotal: 4800, hoursLogged: 3600, team: [{ initials: "BL", tone: "teal" }, { initials: "WC", tone: "amber" }, { initials: "PS", tone: "blue" }, { initials: "JD", tone: "amber" }, { initials: "MA", tone: "blue" }], currency: "PHP", starred: true }, { id: "PRJ-2026-012", name: "Globe Telecom · Cebu Branch refit", client: "Globe Telecom", clientInitials: "GT", clientTone: "amber", pm: { name: "Pedro S.", initials: "PS", tone: "blue" }, type: "T&M", status: "active", startDate: "Apr 01", targetEnd: "May 30", budget: 84000, spent: 22400, billed: 18000, wipUnbilled: 4400, marginPct: 32, completionPct: 25, hoursTotal: 800, hoursLogged: 200, team: [{ initials: "PS", tone: "blue" }, { initials: "BL", tone: "teal" }], currency: "USD" }, { id: "PRJ-2026-011", name: "SteelMark · Production line audit", client: "SteelMark Industries", clientInitials: "SM", clientTone: "amber", pm: { name: "Maria A.", initials: "MA", tone: "blue" }, type: "Retainer", status: "active", startDate: "Jan 15", targetEnd: "Dec 31", budget: 96000, spent: 38400, billed: 40000, wipUnbilled: 0, marginPct: 42, completionPct: 40, hoursTotal: 1200, hoursLogged: 480, team: [{ initials: "MA", tone: "blue" }, { initials: "BL", tone: "teal" }], currency: "USD" }, { id: "PRJ-2026-010", name: "Republic Cement · Month-end automation rollout", client: "Republic Cement", clientInitials: "RP", clientTone: "teal", pm: { name: "Maria A.", initials: "MA", tone: "blue" }, type: "Fixed Bid", status: "active", startDate: "Mar 18", targetEnd: "Jun 30", budget: 144000, spent: 38800, billed: 28800, wipUnbilled: 10000, marginPct: 36, completionPct: 30, hoursTotal: 1800, hoursLogged: 540, team: [{ initials: "MA", tone: "blue" }, { initials: "RT", tone: "blue" }], currency: "USD" }, { id: "PRJ-2026-009", name: "Pacific Solar · Cebu rooftop install", client: "Pacific Solar PH", clientInitials: "PS", clientTone: "blue", pm: { name: "Warren C.", initials: "WC", tone: "amber" }, type: "Fixed Bid", status: "on-hold", startDate: "Feb 28", targetEnd: "May 12", budget: 220000, spent: 88000, billed: 88000, wipUnbilled: 0, marginPct: 22, completionPct: 40, hoursTotal: 1600, hoursLogged: 640, team: [{ initials: "WC", tone: "amber" }, { initials: "BL", tone: "teal" }], currency: "PHP" }, { id: "PRJ-2026-008", name: "Atlas Phase 1 · Calamba site", client: "Internal", clientInitials: "AT", clientTone: "blue", pm: { name: "Ben L.", initials: "BL", tone: "teal" }, type: "Fixed Bid", status: "completed", startDate: "Sep 12, 2025", targetEnd: "Mar 30, 2026", budget: 1200000, spent: 1080000, billed: 1200000, wipUnbilled: 0, marginPct: 10, completionPct: 100, hoursTotal: 9600, hoursLogged: 9420, team: [{ initials: "BL", tone: "teal" }, { initials: "WC", tone: "amber" }, { initials: "PS", tone: "blue" }, { initials: "MA", tone: "blue" }], currency: "PHP" }, { id: "PRJ-2026-007", name: "TechNet Solutions · Office IT refresh", client: "TechNet Solutions", clientInitials: "TN", clientTone: "teal", pm: { name: "Pedro S.", initials: "PS", tone: "blue" }, type: "T&M", status: "completed", startDate: "Jan 04", targetEnd: "Mar 18", budget: 32000, spent: 28400, billed: 32000, wipUnbilled: 0, marginPct: 11, completionPct: 100, hoursTotal: 320, hoursLogged: 296, team: [{ initials: "PS", tone: "blue" }], currency: "USD" }, ] const PRJ_STATUS_LABEL: Record = { active: "Active", "at-risk": "At Risk", "on-hold": "On Hold", completed: "Completed", } const PRJ_STATUS_TONE: Record = { active: "success", "at-risk": "warn", "on-hold": "neutral", completed: "info", } const PROJECT_BY_ID: Record = Object.fromEntries(PROJECTS.map(p => [p.id, p])) // SANDBOX Object.assign(globalThis as any, { PROJECTS, PROJECT_BY_ID, PRJ_STATUS_LABEL, PRJ_STATUS_TONE }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/assets.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/assets.tsx * ---------------------------------------------------------------------------- * Fixed Assets register — for the Fixed Assets module. * ============================================================================ */ interface FixedAsset { id: string /* FA-HVPH-0231 */ name: string category: "Plant & Machinery" | "Vehicles" | "IT Equipment" | "Buildings" | "Furniture & Fixtures" | "Tools" location: string custodian: { name: string; initials: string; tone?: any } acquiredDate: string acquiredISO: string cost: number currency: "PHP" | "SGD" | "HKD" | "USD" usefulLifeYrs: number method: "Straight-line" | "Declining balance" | "Units of production" accumDepr: number nbv: number /* Net Book Value = cost - accumDepr */ status: "in-use" | "idle" | "under-maintenance" | "retired" warrantyEnd?: string insurancePolicy?: string serial?: string } const FIXED_ASSETS: FixedAsset[] = [ /* Plant */ { id: "FA-HVPH-0231", name: "CAT 320D Hydraulic Excavator", category: "Plant & Machinery", location: "Calamba Site WH", custodian: { name: "Warren C.", initials: "WC", tone: "amber" }, acquiredDate: "Jan 18, 2024", acquiredISO: "2024-01-18", cost: 8800000, currency: "PHP", usefulLifeYrs: 10, method: "Straight-line", accumDepr: 1980000, nbv: 6820000, status: "in-use", warrantyEnd: "Jan 18, 2027", insurancePolicy: "INS-2024-PCH-0042", serial: "CAT320D-2024-MNL-0118" }, { id: "FA-HVPH-0228", name: "Concrete Mixer Truck 8m³", category: "Vehicles", location: "Calamba Site WH", custodian: { name: "Warren C.", initials: "WC", tone: "amber" }, acquiredDate: "Mar 04, 2023", acquiredISO: "2023-03-04", cost: 4200000, currency: "PHP", usefulLifeYrs: 8, method: "Straight-line", accumDepr: 1575000, nbv: 2625000, status: "in-use", warrantyEnd: "Mar 04, 2026", insurancePolicy: "INS-2024-VEH-0011", serial: "TRK-CMT-8M3-2023" }, { id: "FA-HVPH-0224", name: "Tower Crane 50m boom", category: "Plant & Machinery", location: "Calamba Site WH (active)", custodian: { name: "Pedro S.", initials: "PS", tone: "blue" }, acquiredDate: "Aug 22, 2022", acquiredISO: "2022-08-22", cost: 18400000, currency: "PHP", usefulLifeYrs: 15, method: "Straight-line", accumDepr: 4293333, nbv: 14106667, status: "in-use", warrantyEnd: "Aug 22, 2025", insurancePolicy: "INS-2024-PCH-0021", serial: "TC-50M-2022-PH-022" }, { id: "FA-HVPH-0218", name: "Welding Robot Cell — Bay 2", category: "Plant & Machinery", location: "Calamba Fab Bay 2", custodian: { name: "Warren C.", initials: "WC", tone: "amber" }, acquiredDate: "Nov 12, 2023", acquiredISO: "2023-11-12", cost: 5800000, currency: "PHP", usefulLifeYrs: 12, method: "Straight-line", accumDepr: 676667, nbv: 5123333, status: "under-maintenance", warrantyEnd: "Nov 12, 2026", insurancePolicy: "INS-2024-PCH-0033", serial: "WRC-2023-CAL-B2" }, /* Vehicles */ { id: "FA-HVPH-0207", name: "Toyota Hilux 4×4 — PM-1432", category: "Vehicles", location: "Manila HQ pool", custodian: { name: "Rico T.", initials: "RT", tone: "blue" }, acquiredDate: "Sep 15, 2022", acquiredISO: "2022-09-15", cost: 1850000, currency: "PHP", usefulLifeYrs: 6, method: "Straight-line", accumDepr: 1080000, nbv: 770000, status: "in-use", warrantyEnd: "Sep 15, 2025", insurancePolicy: "INS-2024-VEH-0008", serial: "TOY-HLX-PM1432" }, { id: "FA-HVPH-0210", name: "Isuzu N-Series Delivery Truck", category: "Vehicles", location: "Cebu Branch WH", custodian: { name: "Joel D.", initials: "JD", tone: "amber" }, acquiredDate: "Feb 28, 2023", acquiredISO: "2023-02-28", cost: 2400000, currency: "PHP", usefulLifeYrs: 8, method: "Straight-line", accumDepr: 937500, nbv: 1462500, status: "in-use", warrantyEnd: "Feb 28, 2026", insurancePolicy: "INS-2024-VEH-0014", serial: "ISZ-N-CEB-0228" }, /* IT */ { id: "FA-HVPH-0312", name: "Dell PowerEdge R740 — server-mn1", category: "IT Equipment", location: "Manila HQ · Server Room", custodian: { name: "Pedro S.", initials: "PS", tone: "blue" }, acquiredDate: "Jun 04, 2024", acquiredISO: "2024-06-04", cost: 480000, currency: "PHP", usefulLifeYrs: 5, method: "Straight-line", accumDepr: 80000, nbv: 400000, status: "in-use", warrantyEnd: "Jun 04, 2027", serial: "DELL-R740-MN1-0604" }, { id: "FA-HVPH-0314", name: "Cisco Catalyst 9500 switch", category: "IT Equipment", location: "Manila HQ · Network", custodian: { name: "Pedro S.", initials: "PS", tone: "blue" }, acquiredDate: "Jul 22, 2024", acquiredISO: "2024-07-22", cost: 220000, currency: "PHP", usefulLifeYrs: 7, method: "Straight-line", accumDepr: 24286, nbv: 195714, status: "in-use", warrantyEnd: "Jul 22, 2029", serial: "CSCO-C9500-MN1-0722" }, { id: "FA-HVPH-0320", name: "Display Wall — 6×Samsung 55\"", category: "IT Equipment", location: "Manila HQ · NOC", custodian: { name: "Pedro S.", initials: "PS", tone: "blue" }, acquiredDate: "Jan 30, 2025", acquiredISO: "2025-01-30", cost: 380000, currency: "PHP", usefulLifeYrs: 5, method: "Straight-line", accumDepr: 18800, nbv: 361200, status: "in-use" }, /* Buildings & F&F */ { id: "FA-HVPH-0101", name: "Calamba Site · Warehouse Building", category: "Buildings", location: "Calamba", custodian: { name: "Olivia P.", initials: "OP", tone: "amber" }, acquiredDate: "May 04, 2019", acquiredISO: "2019-05-04", cost: 28000000, currency: "PHP", usefulLifeYrs: 40, method: "Straight-line", accumDepr: 4900000, nbv: 23100000, status: "in-use" }, { id: "FA-HVPH-0420", name: "Office Furniture set — Manila L8", category: "Furniture & Fixtures", location: "Manila HQ", custodian: { name: "Hannah R.", initials: "HR", tone: "blue" }, acquiredDate: "Mar 12, 2024", acquiredISO: "2024-03-12", cost: 480000, currency: "PHP", usefulLifeYrs: 10, method: "Straight-line", accumDepr: 51000, nbv: 429000, status: "in-use" }, /* Idle / retired */ { id: "FA-HVPH-0182", name: "Older CAT 312 Excavator", category: "Plant & Machinery", location: "Yard A · Idle", custodian: { name: "Warren C.", initials: "WC", tone: "amber" }, acquiredDate: "Feb 22, 2017", acquiredISO: "2017-02-22", cost: 5400000, currency: "PHP", usefulLifeYrs: 10, method: "Straight-line", accumDepr: 4860000, nbv: 540000, status: "idle" }, { id: "FA-HVPH-0192", name: "Honda Civic — sales fleet (retired)", category: "Vehicles", location: "Disposed Mar 2026", custodian: { name: "Olivia P.", initials: "OP", tone: "amber" }, acquiredDate: "Jun 04, 2018", acquiredISO: "2018-06-04", cost: 1200000, currency: "PHP", usefulLifeYrs: 6, method: "Straight-line", accumDepr: 1200000, nbv: 0, status: "retired" }, ] const FA_STATUS_LABEL: Record = { "in-use": "In Use", idle: "Idle", "under-maintenance": "Maintenance", retired: "Retired", } const FA_STATUS_TONE: Record = { "in-use": "success", idle: "warn", "under-maintenance": "info", retired: "neutral", } const FA_BY_ID: Record = Object.fromEntries(FIXED_ASSETS.map(f => [f.id, f])) // SANDBOX Object.assign(globalThis as any, { FIXED_ASSETS, FA_BY_ID, FA_STATUS_LABEL, FA_STATUS_TONE }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/tax.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/tax.tsx * ---------------------------------------------------------------------------- * Tax & Compliance mock — multi-jurisdiction filing calendar. * ============================================================================ */ interface TaxFiling { id: string form: string /* "BIR 1601-C", "GST F5", "IRD BIR 56A" */ jurisdiction: "PH" | "SG" | "HK" entity: string /* "HVPH", "HVSG", "HVHK" */ period: string /* "April 2026", "Q1 2026" */ dueDate: string dueISO: string daysUntilDue: number /* negative = overdue */ status: "draft" | "ready" | "submitted" | "accepted" | "overdue" preparer: { name: string; initials: string; tone?: any } amountDue?: number currency?: "PHP" | "SGD" | "HKD" notes?: string category: "Withholding" | "VAT/GST" | "Income Tax" | "Payroll" | "Annual" | "Other" } const TAX_FILINGS: TaxFiling[] = [ /* OVERDUE (1) */ { id: "FIL-2026-0418", form: "BIR 2550M (Monthly VAT)", jurisdiction: "PH", entity: "HVPH", period: "March 2026", dueDate: "Apr 20, 2026", dueISO: "2026-04-20", daysUntilDue: 3, status: "draft", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, amountDue: 248000, currency: "PHP", category: "VAT/GST", notes: "Awaiting AP cutoff" }, /* DUE THIS WEEK */ { id: "FIL-2026-0419", form: "BIR 1601-C (Compensation WHT)", jurisdiction: "PH", entity: "HVPH", period: "April 2026", dueDate: "Apr 10, 2026", dueISO: "2026-04-10", daysUntilDue: -7, status: "overdue", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, amountDue: 84200, currency: "PHP", category: "Payroll", notes: "Penalty accruing · file immediately" }, { id: "FIL-2026-0420", form: "BIR 1601-E (Expanded WHT)", jurisdiction: "PH", entity: "HVPH", period: "March 2026", dueDate: "Apr 20, 2026", dueISO: "2026-04-20", daysUntilDue: 3, status: "ready", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, amountDue: 32400, currency: "PHP", category: "Withholding" }, { id: "FIL-2026-0421", form: "BIR 0619-E (Monthly Remittance)", jurisdiction: "PH", entity: "HVPH", period: "March 2026", dueDate: "Apr 20, 2026", dueISO: "2026-04-20", daysUntilDue: 3, status: "draft", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, amountDue: 12800, currency: "PHP", category: "Withholding" }, /* DUE LATER THIS MONTH */ { id: "FIL-2026-0422", form: "IRAS GST F5", jurisdiction: "SG", entity: "HVSG", period: "Q1 2026 (Jan–Mar)", dueDate: "Apr 30, 2026", dueISO: "2026-04-30", daysUntilDue: 13, status: "ready", preparer: { name: "Wei T.", initials: "WT", tone: "blue" }, amountDue: 14200, currency: "SGD", category: "VAT/GST" }, { id: "FIL-2026-0423", form: "IRD BIR 56A (Employer Return)",jurisdiction: "HK", entity: "HVHK", period: "FY 2025-26", dueDate: "Apr 30, 2026", dueISO: "2026-04-30", daysUntilDue: 13, status: "draft", preparer: { name: "Wei T.", initials: "WT", tone: "blue" }, category: "Annual", notes: "Annual filing — final review pending" }, { id: "FIL-2026-0424", form: "BIR 2307 (Certificate)", jurisdiction: "PH", entity: "HVPH", period: "Q1 2026", dueDate: "Apr 30, 2026", dueISO: "2026-04-30", daysUntilDue: 13, status: "submitted", preparer: { name: "Joel D.", initials: "JD", tone: "amber" }, amountDue: 0, currency: "PHP", category: "Withholding" }, /* MAY */ { id: "FIL-2026-0425", form: "BIR 1701Q (Quarterly Income Tax)", jurisdiction: "PH", entity: "HVPH", period: "Q1 2026", dueDate: "May 15, 2026", dueISO: "2026-05-15", daysUntilDue: 28, status: "draft", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, amountDue: 184000, currency: "PHP", category: "Income Tax" }, { id: "FIL-2026-0426", form: "BIR 2550M (Monthly VAT)", jurisdiction: "PH", entity: "HVPH", period: "April 2026", dueDate: "May 20, 2026", dueISO: "2026-05-20", daysUntilDue: 33, status: "draft", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, currency: "PHP", category: "VAT/GST" }, { id: "FIL-2026-0427", form: "BIR 1601-C (Compensation WHT)", jurisdiction: "PH", entity: "HVPH", period: "May 2026", dueDate: "Jun 10, 2026", dueISO: "2026-06-10", daysUntilDue: 54, status: "draft", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, currency: "PHP", category: "Payroll" }, { id: "FIL-2026-0428", form: "MPF Form A", jurisdiction: "HK", entity: "HVHK", period: "May 2026", dueDate: "Jun 10, 2026", dueISO: "2026-06-10", daysUntilDue: 54, status: "draft", preparer: { name: "Wei T.", initials: "WT", tone: "blue" }, currency: "HKD", category: "Payroll" }, /* RECENT ACCEPTED */ { id: "FIL-2026-0410", form: "BIR 1701Q (Quarterly Income Tax)", jurisdiction: "PH", entity: "HVPH", period: "Q4 2025", dueDate: "Feb 15, 2026", dueISO: "2026-02-15", daysUntilDue: -61, status: "accepted", preparer: { name: "Maria A.", initials: "MA", tone: "blue" }, amountDue: 161200, currency: "PHP", category: "Income Tax" }, { id: "FIL-2026-0405", form: "IRAS GST F5", jurisdiction: "SG", entity: "HVSG", period: "Q4 2025", dueDate: "Jan 31, 2026", dueISO: "2026-01-31", daysUntilDue: -76, status: "accepted", preparer: { name: "Wei T.", initials: "WT", tone: "blue" }, amountDue: 9200, currency: "SGD", category: "VAT/GST" }, ] const TAX_STATUS_LABEL: Record = { draft: "Draft", ready: "Ready", submitted: "Submitted", accepted: "Accepted", overdue: "Overdue", } const TAX_STATUS_TONE: Record = { draft: "neutral", ready: "info", submitted: "accent", accepted: "success", overdue: "danger", } const JURISDICTION_LABEL: Record = { PH: "🇵🇭 Philippines", SG: "🇸🇬 Singapore", HK: "🇭🇰 Hong Kong", } const TAX_BY_ID: Record = Object.fromEntries(TAX_FILINGS.map(t => [t.id, t])) // SANDBOX Object.assign(globalThis as any, { TAX_FILINGS, TAX_BY_ID, TAX_STATUS_LABEL, TAX_STATUS_TONE, JURISDICTION_LABEL }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/field.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/field.tsx * ---------------------------------------------------------------------------- * Field Service mock — dispatch jobs across PH NCR + Calabarzon region. * ============================================================================ */ interface FieldJob { id: string title: string customer: { name: string; initials: string; tone?: any } address: string serviceType: "Install" | "Maintenance" | "Repair" | "Inspection" | "Pickup/Delivery" priority: "P1" | "P2" | "P3" status: "queued" | "assigned" | "en-route" | "on-site" | "completed" | "blocked" crew?: { name: string; initials: string; tone?: any }[] scheduledStart: string /* "08:30" */ scheduledEnd: string durationMin: number /* Coordinates approximate for the demo map — center on Manila */ lat: number /* relative to 0–100 grid */ lng: number /* relative to 0–100 grid */ sla: "on-track" | "at-risk" | "breached" partsRequired?: string[] notes?: string } const FIELD_JOBS: FieldJob[] = [ /* En route + on-site (active) */ { id: "FJ-2026-0418-01", title: "Solar panel install · Bldg C rooftop", customer: { name: "Pacific Solar PH", initials: "PS", tone: "blue" }, address: "Calamba Site, Laguna", serviceType: "Install", priority: "P2", status: "on-site", crew: [{ initials: "WC", tone: "amber" }, { initials: "RD", tone: "amber" }], scheduledStart: "08:00", scheduledEnd: "12:30", durationMin: 270, lat: 78, lng: 32, sla: "on-track" }, { id: "FJ-2026-0418-02", title: "ATM maintenance · Branch 142", customer: { name: "PH National Bank", initials: "PNB", tone: "blue" }, address: "Makati CBD, NCR", serviceType: "Maintenance", priority: "P2", status: "on-site", crew: [{ initials: "JD", tone: "amber" }], scheduledStart: "09:00", scheduledEnd: "10:30", durationMin: 90, lat: 48, lng: 52, sla: "on-track" }, { id: "FJ-2026-0418-03", title: "Generator repair · POS battery fault", customer: { name: "Metro Retail Chain", initials: "MR", tone: "ink" }, address: "Quezon City, NCR", serviceType: "Repair", priority: "P1", status: "en-route", crew: [{ initials: "PS", tone: "blue" }], scheduledStart: "10:00", scheduledEnd: "13:00", durationMin: 180, lat: 32, lng: 48, sla: "at-risk", notes: "Battery + alternator + inverter check" }, { id: "FJ-2026-0418-04", title: "WiFi AP install · 3rd floor", customer: { name: "Filinvest Land", initials: "FL", tone: "teal" }, address: "Alabang, NCR", serviceType: "Install", priority: "P3", status: "en-route", crew: [{ initials: "WT", tone: "blue" }, { initials: "RT", tone: "blue" }], scheduledStart: "10:30", scheduledEnd: "13:30", durationMin: 180, lat: 62, lng: 42, sla: "on-track" }, /* Assigned (scheduled today) */ { id: "FJ-2026-0418-05", title: "Annual inspection · fire safety", customer: { name: "Globe Telecom", initials: "GT", tone: "amber" }, address: "BGC, Taguig, NCR", serviceType: "Inspection", priority: "P2", status: "assigned", crew: [{ initials: "JD", tone: "amber" }], scheduledStart: "13:00", scheduledEnd: "14:30", durationMin: 90, lat: 52, lng: 56, sla: "on-track" }, { id: "FJ-2026-0418-06", title: "Refrigerator service · Lipa canteen", customer: { name: "Apex Kitchen Supplies",initials: "AK", tone: "amber" }, address: "Lipa, Batangas", serviceType: "Maintenance", priority: "P3", status: "assigned", crew: [{ initials: "WC", tone: "amber" }], scheduledStart: "14:00", scheduledEnd: "16:00", durationMin: 120, lat: 92, lng: 22, sla: "on-track" }, { id: "FJ-2026-0418-07", title: "Server rack delivery + commissioning", customer: { name: "TechNet Solutions", initials: "TN", tone: "teal" }, address: "Ortigas Center, NCR", serviceType: "Install", priority: "P2", status: "assigned", crew: [{ initials: "PS", tone: "blue" }, { initials: "WT", tone: "blue" }], scheduledStart: "14:30", scheduledEnd: "17:30", durationMin: 180, lat: 42, lng: 56, sla: "on-track" }, /* Queued (unassigned, waiting on crew) */ { id: "FJ-2026-0418-08", title: "Emergency leak repair · cold storage", customer: { name: "Prime Hotels Group", initials: "PH", tone: "amber" }, address: "Pasay, NCR", serviceType: "Repair", priority: "P1", status: "queued", scheduledStart: "—", scheduledEnd: "—", durationMin: 120, lat: 38, lng: 52, sla: "breached", notes: "SLA breached — assign within 30min", partsRequired: ["Refrigerant R-404a", "Compressor seal kit"] }, { id: "FJ-2026-0418-09", title: "Solar inverter swap · Cebu rooftop", customer: { name: "Pacific Solar PH", initials: "PS", tone: "blue" }, address: "Mactan, Cebu", serviceType: "Repair", priority: "P2", status: "queued", scheduledStart: "—", scheduledEnd: "—", durationMin: 240, lat: 88, lng: 78, sla: "at-risk" }, /* Completed today (recent activity strip) */ { id: "FJ-2026-0418-10", title: "POS terminal swap × 4", customer: { name: "Metro Retail Chain", initials: "MR", tone: "ink" }, address: "Pasig, NCR", serviceType: "Install", priority: "P3", status: "completed", crew: [{ initials: "JD", tone: "amber" }], scheduledStart: "07:30", scheduledEnd: "08:45", durationMin: 75, lat: 44, lng: 54, sla: "on-track" }, ] const FJ_STATUS_LABEL: Record = { queued: "Queued", assigned: "Assigned", "en-route": "En Route", "on-site": "On Site", completed: "Completed", blocked: "Blocked", } const FJ_STATUS_TONE: Record = { queued: "warn", assigned: "info", "en-route": "accent", "on-site": "brand", completed: "success", blocked: "danger", } /* Available crew today (for the unassigned dispatcher panel) */ interface FieldCrew { initials: string name: string tone: any skills: string[] status: "available" | "on-job" | "off" currentJob?: string hoursToday: number } const FIELD_CREW: FieldCrew[] = [ { initials: "WC", name: "Warren C.", tone: "amber", skills: ["Solar", "Mechanical"], status: "on-job", currentJob: "FJ-2026-0418-01", hoursToday: 6.5 }, { initials: "JD", name: "Joel D.", tone: "amber", skills: ["Electrical", "POS"], status: "on-job", currentJob: "FJ-2026-0418-02", hoursToday: 5.0 }, { initials: "PS", name: "Pedro S.", tone: "blue", skills: ["IT", "Networking"], status: "on-job", currentJob: "FJ-2026-0418-03", hoursToday: 7.0 }, { initials: "WT", name: "Wei T.", tone: "blue", skills: ["IT", "Networking"], status: "on-job", currentJob: "FJ-2026-0418-04", hoursToday: 4.0 }, { initials: "RD", name: "Rico D.", tone: "amber", skills: ["Solar", "Mechanical"], status: "on-job", currentJob: "FJ-2026-0418-01", hoursToday: 6.5 }, { initials: "RT", name: "Rico T.", tone: "blue", skills: ["IT", "Networking"], status: "available", hoursToday: 2.0 }, { initials: "BE", name: "Ben Q.", tone: "amber", skills: ["HVAC", "Plumbing"], status: "available", hoursToday: 0 }, { initials: "AM", name: "Ann M.", tone: "blue", skills: ["Electrical", "Solar"], status: "available", hoursToday: 0 }, ] const FJ_BY_ID: Record = Object.fromEntries(FIELD_JOBS.map(f => [f.id, f])) // SANDBOX Object.assign(globalThis as any, { FIELD_JOBS, FJ_BY_ID, FJ_STATUS_LABEL, FJ_STATUS_TONE, FIELD_CREW }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/approvals.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/approvals.tsx * Core Approvals — central inbox of pending approvals across all document * types. In production this comes from a polymorphic approvals table; here * we mock it as a flat array with everything needed to render the inbox, * rules engine, and history. */ interface ApprovalDoc { id: string type: "PO" | "PR" | "REQ" | "OR" | "SO" | "BILL" | "REIMB" | "LEAVE" | "RFQ" | "JE" | "CR" | "VENDOR" | "CONTRACT" typeLabel: string title: string amount?: string amountCcy?: string amountUsd?: number requestor: { name: string; initials: string; role: string } entity: string submittedAt: string urgency: "normal" | "urgent" | "blocker" status: "pending" | "approved" | "rejected" step: { current: number; total: number; label: string } thread?: { who: string; initials: string; when: string; text: string; tone?: "approve" | "reject" | "note" }[] context?: { label: string; value: string }[] } const APPROVALS: ApprovalDoc[] = [ { id: "PO-HVPH-1142", type: "PO", typeLabel: "Purchase Order", title: "Pacific Steel Co. · Steel reinforcement bars (Calamba plant)", amount: "₱ 4,852,000", amountCcy: "PHP", amountUsd: 87420, entity: "HVPH", requestor: { name: "Daniel Reyes", initials: "DR", role: "Operations Manager" }, submittedAt: "12m ago", urgency: "urgent", status: "pending", step: { current: 2, total: 3, label: "Finance review" }, thread: [ { who: "Daniel R.", initials: "DR", when: "12m ago", text: "Calamba project needs rebar by next Tuesday. Confirmed pricing with vendor." }, ], context: [{ label: "Project", value: "PRJ-2026-088 · Calamba phase 2" }, { label: "OR ref", value: "OR-HVPH-0117" }], }, { id: "OR-HVPH-0118", type: "OR", typeLabel: "Order Request", title: "12-month maintenance contract for backup generators", amount: "₱ 1,250,000", amountCcy: "PHP", amountUsd: 22480, entity: "HVPH", requestor: { name: "Lara Cruz", initials: "LC", role: "Facilities" }, submittedAt: "1h ago", urgency: "normal", status: "pending", step: { current: 1, total: 2, label: "Procurement review" }, }, { id: "REIMB-2614", type: "REIMB", typeLabel: "Reimbursement", title: "Singapore trade fair · Travel + meals (3 days)", amount: "S$ 4,820", amountCcy: "SGD", amountUsd: 3565, entity: "HVSG", requestor: { name: "Kenneth Tan", initials: "KT", role: "Sales Lead" }, submittedAt: "2h ago", urgency: "normal", status: "pending", step: { current: 1, total: 1, label: "Manager approval" }, }, { id: "LEAVE-918", type: "LEAVE", typeLabel: "Leave Request", title: "Personal leave · 12 May – 16 May (5 days)", entity: "HVSG", requestor: { name: "Vanessa Lim", initials: "VL", role: "Engineer II" }, submittedAt: "3h ago", urgency: "normal", status: "pending", step: { current: 1, total: 2, label: "HR Business Partner" }, }, { id: "SO-HVAU-0312", type: "SO", typeLabel: "Sales Order", title: "Crown Holdings — Site equipment bundle (Sydney)", amount: "A$ 248,500", amountCcy: "AUD", amountUsd: 161525, entity: "HVAU", requestor: { name: "Mason Pham", initials: "MP", role: "Account Exec" }, submittedAt: "5h ago", urgency: "urgent", status: "pending", step: { current: 2, total: 3, label: "Credit hold review" }, context: [{ label: "Customer credit", value: "A$ 50k over limit" }], }, { id: "OR-HVPH-0445", type: "OR", typeLabel: "Order Request", title: "Field laptops × 12 for Calamba field team", amount: "₱ 720,000", amountCcy: "PHP", amountUsd: 12960, entity: "HVPH", requestor: { name: "Karla Mendoza", initials: "KM", role: "Engineering Mgr" }, submittedAt: "Yesterday", urgency: "normal", status: "pending", step: { current: 1, total: 2, label: "Department head approval" }, }, { id: "BILL-HVHK-0467", type: "BILL", typeLabel: "Vendor Bill", title: "Yuen Long Logistics · Q1 freight invoice", amount: "HK$ 156,400", amountCcy: "HKD", amountUsd: 20030, entity: "HVHK", requestor: { name: "Eric Wong", initials: "EW", role: "AP Specialist" }, submittedAt: "Yesterday", urgency: "normal", status: "pending", step: { current: 2, total: 2, label: "Final approval (Controller)" }, }, { id: "RFQ-HVIN-0089", type: "RFQ", typeLabel: "RFQ Award", title: "Mumbai project — packaging supplier (3-vendor RFQ)", amount: "₹ 8,40,000", amountCcy: "INR", amountUsd: 10100, entity: "HVIN", requestor: { name: "Priya Iyer", initials: "PI", role: "Procurement Lead" }, submittedAt: "Yesterday", urgency: "normal", status: "pending", step: { current: 1, total: 2, label: "Department head" }, context: [{ label: "Award to", value: "Devanand Packaging Pvt. Ltd." }, { label: "Savings vs avg", value: "8.2%" }], }, { id: "REIMB-2607", type: "REIMB", typeLabel: "Reimbursement", title: "Client lunch · Sydney CBD (4 attendees)", amount: "A$ 268", amountCcy: "AUD", amountUsd: 175, entity: "HVAU", requestor: { name: "Mason Pham", initials: "MP", role: "Account Exec" }, submittedAt: "Yesterday", urgency: "normal", status: "pending", step: { current: 1, total: 1, label: "Manager approval" }, }, { id: "CONTRACT-HVSG-0024", type: "CONTRACT", typeLabel: "Customer Contract", title: "Tan Beng Holdings · MSA renewal (2 years, S$ 1.2M)", amount: "S$ 1,200,000", amountCcy: "SGD", amountUsd: 887000, entity: "HVSG", requestor: { name: "Kenneth Tan", initials: "KT", role: "Sales Lead" }, submittedAt: "2 days ago", urgency: "blocker", status: "pending", step: { current: 3, total: 4, label: "Legal" }, context: [{ label: "Renewal", value: "75% margin · 2-yr term" }], }, { id: "VENDOR-0098", type: "VENDOR", typeLabel: "Vendor Onboarding", title: "Mumbai Logistics LLP · New vendor approval", entity: "HVIN", requestor: { name: "Priya Iyer", initials: "PI", role: "Procurement Lead" }, submittedAt: "2 days ago", urgency: "normal", status: "pending", step: { current: 2, total: 3, label: "Risk & compliance" }, }, { id: "JE-2026-04-0089", type: "JE", typeLabel: "Journal Entry", title: "April FX revaluation · all entities (group close)", amount: "$ 41,820", amountCcy: "USD", amountUsd: 41820, entity: "HVG", requestor: { name: "Anil Verma", initials: "AV", role: "CFO" }, submittedAt: "3 days ago", urgency: "normal", status: "pending", step: { current: 1, total: 1, label: "Controller approval" }, }, ] /* Approved history sample */ const APPROVAL_HISTORY = [ { id: "PO-HVPH-1138", type: "Purchase Order", title: "Calamba safety equipment", who: "Maya C.", when: "Today 10:14", status: "approved", amount: "₱ 845,000" }, { id: "OR-HVPH-0117", type: "Order Request", title: "Steel reinforcement bars", who: "Maya C.", when: "Today 09:30", status: "approved", amount: "₱ 4,852,000" }, { id: "LEAVE-914", type: "Leave Request", title: "Daniel Reyes · 4 days personal leave", who: "Sofia M.", when: "Today 08:45", status: "approved", amount: "—" }, { id: "REIMB-2598", type: "Reimbursement", title: "Marketing — Q1 trade fair invoice", who: "Maria A.", when: "Yesterday 16:20", status: "approved", amount: "S$ 12,400" }, { id: "SO-HVSG-0298", type: "Sales Order", title: "Tan Beng Holdings — repeat order", who: "Anil V.", when: "Yesterday 14:30", status: "approved", amount: "S$ 88,500" }, { id: "VENDOR-0095", type: "Vendor Onboarding", title: "Pacific Steel Co.", who: "Maya C.", when: "Yesterday 11:05", status: "approved", amount: "—" }, { id: "PO-HVSG-1108", type: "Purchase Order", title: "Office furniture refresh", who: "Maria A.", when: "Yesterday 10:15", status: "rejected", amount: "S$ 28,600" }, { id: "REIMB-2592", type: "Reimbursement", title: "Daniel R. — Calamba site visit", who: "Maya C.", when: "2d ago 15:20", status: "approved", amount: "₱ 12,800" }, { id: "OR-HVHK-0086", type: "Order Request", title: "Hong Kong showroom signage", who: "Maya C.", when: "2d ago 09:30", status: "rejected", amount: "HK$ 88,000" }, { id: "JE-2026-03-0112", type: "Journal Entry", title: "March FX revaluation", who: "Anil V.", when: "3d ago", status: "approved", amount: "$ 28,540" }, ] /* Approval rules sample */ const APPROVAL_RULES = [ { id: "R-001", scope: "Purchase Order", trigger: "Amount > $10,000 USD-equivalent", chain: ["Dept Head", "Procurement", "Finance"], active: true }, { id: "R-002", scope: "Purchase Order", trigger: "Amount > $100,000 USD-equivalent", chain: ["Dept Head", "Procurement", "Finance", "CFO"], active: true }, { id: "R-003", scope: "Reimbursement", trigger: "Amount > local currency 5,000", chain: ["Manager", "Finance"], active: true }, { id: "R-004", scope: "Leave Request", trigger: "More than 3 days", chain: ["Manager", "HR Business Partner"], active: true }, { id: "R-005", scope: "Sales Order", trigger: "Customer over credit limit", chain: ["Sales Manager", "Credit Controller", "Finance"], active: true }, { id: "R-006", scope: "Vendor Onboarding", trigger: "Always", chain: ["Procurement", "Risk & Compliance", "Procurement Director"], active: true }, { id: "R-007", scope: "Journal Entry", trigger: "Amount > $25,000 USD-equivalent", chain: ["Controller"], active: true }, { id: "R-008", scope: "Customer Contract", trigger: "Term > 1 year OR value > $50k", chain: ["Sales", "Legal", "Finance", "CFO"], active: true }, { id: "R-009", scope: "Order Request", trigger: "Capex tag = true", chain: ["Dept Head", "Finance", "CFO"], active: true }, { id: "R-010", scope: "Order Request", trigger: "Capex tag = false", chain: ["Dept Head"], active: true }, ] // SANDBOX Object.assign(globalThis as any, { APPROVALS, APPROVAL_HISTORY, APPROVAL_RULES }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/logistics.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/logistics.tsx * Logistics / TMS mock data — transport orders, routes, fleet, drivers, GPS. */ interface TransportOrder { id: string status: "draft" | "scheduled" | "in-transit" | "delivered" | "exception" ref: string /* originating doc — SO, PO, IR, etc */ origin: { entity: string; city: string; country: string } destination: { city: string; country: string; customer?: string } loadKg: number loadM3: number vehicle?: string /* license plate */ driver?: string driverInitials?: string carrier?: string eta: string cost: { amount: number; ccy: string } progress: number /* 0..1 */ } const TRANSPORT: TransportOrder[] = [ { id: "TO-HVPH-0167", status: "in-transit", ref: "SO-HVPH-0312", origin: { entity: "HVPH", city: "Manila", country: "PH" }, destination: { city: "Calamba", country: "PH", customer: "Pacific Steel Co." }, loadKg: 4200, loadM3: 18.2, vehicle: "NCJ-2148", driver: "Romulo Cruz", driverInitials: "RC", eta: "Today 16:20", cost: { amount: 14800, ccy: "PHP" }, progress: 0.65 }, { id: "TO-HVPH-0166", status: "in-transit", ref: "SO-HVPH-0310", origin: { entity: "HVPH", city: "Manila", country: "PH" }, destination: { city: "Quezon City", country: "PH" }, loadKg: 1850, loadM3: 8.4, vehicle: "NCJ-2152", driver: "Joseph Reyes", driverInitials: "JR", eta: "Today 13:15", cost: { amount: 6200, ccy: "PHP" }, progress: 0.90 }, { id: "TO-HVSG-0084", status: "scheduled", ref: "PO-HVSG-1108", origin: { entity: "HVSG", city: "Singapore", country: "SG" }, destination: { city: "Jurong", country: "SG", customer: "Tan Beng Holdings" }, loadKg: 920, loadM3: 4.1, vehicle: "SGE-184C", driver: "Lim Wei Ming", driverInitials: "LW", eta: "Tomorrow 09:00", cost: { amount: 480, ccy: "SGD" }, progress: 0 }, { id: "TO-HVAU-0042", status: "in-transit", ref: "SO-HVAU-0214", origin: { entity: "HVAU", city: "Sydney", country: "AU" }, destination: { city: "Parramatta", country: "AU", customer: "Crown Holdings" }, loadKg: 3400, loadM3: 14.6, carrier: "TollExpress", vehicle: "BS28-PQR", driver: "TollExpress (3PL)", driverInitials: "TX", eta: "Today 14:00", cost: { amount: 1850, ccy: "AUD" }, progress: 0.45 }, { id: "TO-HVIN-0118", status: "exception", ref: "PO-HVIN-0894", origin: { entity: "HVIN", city: "Mumbai", country: "IN" }, destination: { city: "Pune", country: "IN" }, loadKg: 2100, loadM3: 9.8, carrier: "Delhivery", vehicle: "MH-12-AB-3389", driver: "Anand Kumar", driverInitials: "AK", eta: "Delayed +3h", cost: { amount: 14800, ccy: "INR" }, progress: 0.40 }, { id: "TO-HVHK-0029", status: "scheduled", ref: "IR-HVHK-1019", origin: { entity: "HVHK", city: "Central", country: "HK" }, destination: { city: "Sha Tin", country: "HK" }, loadKg: 1400, loadM3: 6.2, vehicle: "GH-2148", driver: "Lau Chi Wai", driverInitials: "LC", eta: "Tomorrow 14:00", cost: { amount: 880, ccy: "HKD" }, progress: 0 }, { id: "TO-HVPH-0165", status: "delivered", ref: "SO-HVPH-0309", origin: { entity: "HVPH", city: "Manila", country: "PH" }, destination: { city: "Makati", country: "PH" }, loadKg: 220, loadM3: 1.2, vehicle: "NCJ-2148", driver: "Romulo Cruz", driverInitials: "RC", eta: "Delivered 11:14", cost: { amount: 1200, ccy: "PHP" }, progress: 1 }, { id: "TO-HVAU-0041", status: "delivered", ref: "PO-HVAU-0488", origin: { entity: "HVAU", city: "Sydney", country: "AU" }, destination: { city: "Wollongong", country: "AU" }, loadKg: 880, loadM3: 4.4, carrier: "StarTrack", vehicle: "ST-1A4PRX", driver: "StarTrack (3PL)", driverInitials: "ST", eta: "Delivered Yesterday", cost: { amount: 620, ccy: "AUD" }, progress: 1 }, { id: "TO-HVIN-0117", status: "draft", ref: "—", origin: { entity: "HVIN", city: "Mumbai", country: "IN" }, destination: { city: "Bengaluru", country: "IN" }, loadKg: 5400, loadM3: 22.0, eta: "—", cost: { amount: 0, ccy: "INR" }, progress: 0 }, { id: "TO-HVSG-0083", status: "delivered", ref: "SO-HVSG-0296", origin: { entity: "HVSG", city: "Singapore", country: "SG" }, destination: { city: "Tuas", country: "SG" }, loadKg: 1280, loadM3: 6.0, vehicle: "SGE-184C", driver: "Lim Wei Ming", driverInitials: "LW", eta: "Delivered 09:30", cost: { amount: 620, ccy: "SGD" }, progress: 1 }, ] const VEHICLES = [ { plate: "NCJ-2148", entity: "HVPH", type: "Truck", model: "Hino 500 6x4", capacityKg: 8000, status: "active", driver: "Romulo Cruz", driverInitials: "RC", odometer: 184820, lastService: "12 Apr 2026", nextService: "12 Jul 2026" }, { plate: "NCJ-2152", entity: "HVPH", type: "Van", model: "Toyota HiAce 2024", capacityKg: 3000, status: "active", driver: "Joseph Reyes", driverInitials: "JR", odometer: 84120, lastService: "20 Apr 2026", nextService: "20 Jul 2026" }, { plate: "NCJ-2155", entity: "HVPH", type: "Van", model: "Toyota HiAce 2023", capacityKg: 3000, status: "maintenance", driver: "—", driverInitials: "—", odometer: 154200, lastService: "Today", nextService: "—" }, { plate: "SGE-184C", entity: "HVSG", type: "Truck", model: "Isuzu Forward 8t", capacityKg: 8000, status: "active", driver: "Lim Wei Ming", driverInitials: "LW", odometer: 64800, lastService: "1 May 2026", nextService: "1 Aug 2026" }, { plate: "SGE-188D", entity: "HVSG", type: "Refrigerated", model: "Mitsubishi Canter 4t", capacityKg: 4000, status: "active", driver: "Goh Beng Hock", driverInitials: "GB", odometer: 48200, lastService: "5 May 2026", nextService: "5 Aug 2026" }, { plate: "GH-2148", entity: "HVHK", type: "Van", model: "Ford Transit 2024", capacityKg: 1800, status: "active", driver: "Lau Chi Wai", driverInitials: "LC", odometer: 38400, lastService: "10 Apr 2026", nextService: "10 Jul 2026" }, { plate: "BS28-PQR", entity: "HVAU", type: "Truck", model: "Hino 500 Series", capacityKg: 12000, status: "active", driver: "Tom Ngata", driverInitials: "TN", odometer: 92800, lastService: "8 Mar 2026", nextService: "8 Jun 2026" }, { plate: "BS31-XYC", entity: "HVAU", type: "Van", model: "Ford Transit 2025", capacityKg: 2200, status: "active", driver: "Mia Hartley", driverInitials: "MH", odometer: 12600, lastService: "20 Apr 2026", nextService: "20 Jul 2026" }, { plate: "MH-12-AB-3389", entity: "HVIN", type: "Truck", model: "Tata Signa 2825", capacityKg: 14000, status: "active", driver: "Anand Kumar", driverInitials: "AK", odometer: 184200, lastService: "Apr 2026", nextService: "Jul 2026" }, { plate: "MH-12-CD-4912", entity: "HVIN", type: "Van", model: "Mahindra Bolero", capacityKg: 1500, status: "active", driver: "Suresh Patel", driverInitials: "SP", odometer: 64800, lastService: "Mar 2026", nextService: "Jun 2026" }, ] const ROUTES_TMS = [ { id: "R-MANILA-CALAMBA", name: "Manila → Calamba", stops: 4, distanceKm: 56, avgHours: 1.8, avgCost: 14800, ccy: "PHP", lastRun: "Today", efficiency: 0.92 }, { id: "R-MANILA-QC", name: "Manila → Quezon City Loop", stops: 8, distanceKm: 32, avgHours: 2.4, avgCost: 6200, ccy: "PHP", lastRun: "Today", efficiency: 0.88 }, { id: "R-SG-JURONG", name: "Singapore HQ → Jurong Industrial", stops: 3, distanceKm: 22, avgHours: 1.1, avgCost: 480, ccy: "SGD", lastRun: "Today", efficiency: 0.94 }, { id: "R-SG-TUAS", name: "Singapore HQ → Tuas Port", stops: 1, distanceKm: 38, avgHours: 1.4, avgCost: 620, ccy: "SGD", lastRun: "Yesterday", efficiency: 0.91 }, { id: "R-HK-NT", name: "Central → New Territories Loop", stops: 6, distanceKm: 48, avgHours: 2.8, avgCost: 880, ccy: "HKD", lastRun: "Today", efficiency: 0.85 }, { id: "R-SYDNEY-PARRA", name: "Sydney → Parramatta Corridor", stops: 5, distanceKm: 24, avgHours: 1.6, avgCost: 1850, ccy: "AUD", lastRun: "Today", efficiency: 0.82 }, { id: "R-MUM-PUNE", name: "Mumbai → Pune Express", stops: 2, distanceKm: 148, avgHours: 4.2, avgCost: 14800, ccy: "INR", lastRun: "Today", efficiency: 0.78 }, { id: "R-MUM-LOOP", name: "Mumbai Metro Loop", stops: 12, distanceKm: 84, avgHours: 5.8, avgCost: 8800, ccy: "INR", lastRun: "Today", efficiency: 0.81 }, ] const FLEET_KPIS = { totalVehicles: VEHICLES.length, active: VEHICLES.filter(v => v.status === "active").length, maintenance: VEHICLES.filter(v => v.status === "maintenance").length, utilization: 0.78, onTimeDeliveries: 0.91, fuelCostMtd: 142800, /* USD */ freightSpendMtd: 248600, /* USD */ deliveriesToday: 24, exceptionsActive: 3, } // SANDBOX Object.assign(globalThis as any, { TRANSPORT, VEHICLES, ROUTES_TMS, FLEET_KPIS }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/project-mgmt.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/project-mgmt.tsx * Project Management — the operational side of projects (not the money). * Projects, tasks, milestones, schedule, resources. */ interface PMProject { id: string name: string client: string entity: string status: "planning" | "active" | "on-hold" | "complete" health: "green" | "amber" | "red" pm: string pmInitials: string startDate: string endDate: string progress: number /* 0..1 */ budgetUsd: number spentUsd: number tasksTotal: number tasksDone: number milestonesNext: string } const PM_PROJECTS: PMProject[] = [ { id: "PRJ-2026-088", name: "Calamba Industrial Phase 2", client: "Pacific Steel Co.", entity: "HVPH", status: "active", health: "amber", pm: "Daniel Reyes", pmInitials: "DR", startDate: "12 Jan 2026", endDate: "15 Sep 2026", progress: 0.62, budgetUsd: 3_200_000, spentUsd: 2_180_000, tasksTotal: 142, tasksDone: 88, milestonesNext: "Foundation pour · 24 May" }, { id: "PRJ-2026-082", name: "Tuas Cold Storage Build-Out", client: "Tan Beng Holdings", entity: "HVSG", status: "active", health: "green", pm: "Wei Ming Lim", pmInitials: "WL", startDate: "5 Feb 2026", endDate: "12 Aug 2026", progress: 0.78, budgetUsd: 4_100_000, spentUsd: 2_980_000, tasksTotal: 96, tasksDone: 75, milestonesNext: "Refrigeration commissioning · 18 May" }, { id: "PRJ-2026-091", name: "Sydney Distribution Hub Fit-Out", client: "Crown Holdings", entity: "HVAU", status: "active", health: "green", pm: "Mia Hartley", pmInitials: "MH", startDate: "1 Mar 2026", endDate: "30 Jun 2026", progress: 0.55, budgetUsd: 1_850_000, spentUsd: 1_018_000, tasksTotal: 74, tasksDone: 40, milestonesNext: "MEP rough-in · 20 May" }, { id: "PRJ-2026-078", name: "Mumbai Plant Phase 3 Expansion", client: "Internal — HVIN", entity: "HVIN", status: "active", health: "red", pm: "Priya Iyer", pmInitials: "PI", startDate: "10 Jan 2026", endDate: "30 Nov 2026", progress: 0.42, budgetUsd: 5_800_000, spentUsd: 3_580_000, tasksTotal: 188, tasksDone: 84, milestonesNext: "Steel structure complete · 28 May" }, { id: "PRJ-2026-095", name: "Hong Kong Showroom Refresh", client: "Internal — HVHK", entity: "HVHK", status: "planning", health: "green", pm: "Eric Wong", pmInitials: "EW", startDate: "20 May 2026", endDate: "30 Jul 2026", progress: 0.10, budgetUsd: 480_000, spentUsd: 38_000, tasksTotal: 42, tasksDone: 5, milestonesNext: "Design freeze · 12 May" }, { id: "PRJ-2026-072", name: "Quezon City Warehouse Retrofit", client: "Internal — HVPH", entity: "HVPH", status: "active", health: "green", pm: "Karla Mendoza", pmInitials: "KM", startDate: "20 Dec 2025", endDate: "30 May 2026", progress: 0.88, budgetUsd: 920_000, spentUsd: 818_000, tasksTotal: 64, tasksDone: 58, milestonesNext: "Final handover · 25 May" }, { id: "PRJ-2026-101", name: "Bengaluru Tech Campus", client: "Stellar Tech Ltd.", entity: "HVIN", status: "planning", health: "amber", pm: "Anand Kumar", pmInitials: "AK", startDate: "1 Jun 2026", endDate: "31 Mar 2027", progress: 0.04, budgetUsd: 7_400_000, spentUsd: 184_000, tasksTotal: 220, tasksDone: 6, milestonesNext: "Site survey · 18 May" }, { id: "PRJ-2026-085", name: "Pune Modular Warehouse", client: "Devanand Logistics", entity: "HVIN", status: "active", health: "green", pm: "Suresh Patel", pmInitials: "SP", startDate: "1 Feb 2026", endDate: "30 Sep 2026", progress: 0.51, budgetUsd: 2_200_000, spentUsd: 1_018_000, tasksTotal: 88, tasksDone: 42, milestonesNext: "Modular delivery · 8 Jun" }, { id: "PRJ-2026-068", name: "Singapore HQ Solar PV Install", client: "Internal — HVSG", entity: "HVSG", status: "on-hold", health: "red", pm: "Kenneth Tan", pmInitials: "KT", startDate: "15 Nov 2025", endDate: "—", progress: 0.32, budgetUsd: 680_000, spentUsd: 218_000, tasksTotal: 40, tasksDone: 12, milestonesNext: "Permit re-submission · 30 May" }, { id: "PRJ-2025-228", name: "Sydney Retail Pop-Up Build", client: "Crown Holdings", entity: "HVAU", status: "complete", health: "green", pm: "Mason Pham", pmInitials: "MP", startDate: "10 Sep 2025", endDate: "20 Dec 2025", progress: 1, budgetUsd: 420_000, spentUsd: 412_000, tasksTotal: 38, tasksDone: 38, milestonesNext: "—" }, ] interface PMTask { id: string projectId: string title: string assignee: string assigneeInitials: string status: "todo" | "in-progress" | "blocked" | "review" | "done" due: string priority: "low" | "med" | "high" | "urgent" hoursPlanned: number hoursLogged: number } const PM_TASKS: PMTask[] = [ /* Calamba */ { id: "T-9012", projectId: "PRJ-2026-088", title: "Foundation rebar layout review", assignee: "Daniel R.", assigneeInitials: "DR", status: "in-progress", due: "20 May", priority: "urgent", hoursPlanned: 16, hoursLogged: 12 }, { id: "T-9014", projectId: "PRJ-2026-088", title: "Calamba — site safety audit prep", assignee: "Lara C.", assigneeInitials: "LC", status: "todo", due: "22 May", priority: "high", hoursPlanned: 8, hoursLogged: 0 }, { id: "T-9015", projectId: "PRJ-2026-088", title: "Daily progress photos · week 18", assignee: "Joseph R.", assigneeInitials: "JR", status: "in-progress", due: "ongoing", priority: "low", hoursPlanned: 5, hoursLogged: 3 }, { id: "T-9018", projectId: "PRJ-2026-088", title: "Rebar delivery scheduling with logistics", assignee: "Daniel R.", assigneeInitials: "DR", status: "blocked", due: "21 May", priority: "urgent", hoursPlanned: 4, hoursLogged: 1 }, /* Tuas */ { id: "T-8801", projectId: "PRJ-2026-082", title: "Refrigeration unit FAT review", assignee: "Wei Ming L.", assigneeInitials: "WL", status: "review", due: "18 May", priority: "urgent", hoursPlanned: 12, hoursLogged: 11 }, { id: "T-8802", projectId: "PRJ-2026-082", title: "Insulation panel QC report", assignee: "Goh Beng H.", assigneeInitials: "GB", status: "in-progress", due: "20 May", priority: "high", hoursPlanned: 8, hoursLogged: 4 }, /* Sydney */ { id: "T-7705", projectId: "PRJ-2026-091", title: "MEP coordination drawing v3", assignee: "Mia H.", assigneeInitials: "MH", status: "in-progress", due: "20 May", priority: "high", hoursPlanned: 20, hoursLogged: 14 }, { id: "T-7707", projectId: "PRJ-2026-091", title: "Fire safety permit application", assignee: "Tom N.", assigneeInitials: "TN", status: "todo", due: "30 May", priority: "med", hoursPlanned: 6, hoursLogged: 0 }, /* Mumbai (red project) */ { id: "T-6601", projectId: "PRJ-2026-078", title: "Steel erection — weld inspection", assignee: "Anand K.", assigneeInitials: "AK", status: "blocked", due: "25 May", priority: "urgent", hoursPlanned: 16, hoursLogged: 2 }, { id: "T-6602", projectId: "PRJ-2026-078", title: "Vendor delay escalation memo", assignee: "Priya I.", assigneeInitials: "PI", status: "in-progress", due: "20 May", priority: "urgent", hoursPlanned: 4, hoursLogged: 3 }, { id: "T-6605", projectId: "PRJ-2026-078", title: "Re-baseline schedule with PMO", assignee: "Priya I.", assigneeInitials: "PI", status: "todo", due: "22 May", priority: "urgent", hoursPlanned: 12, hoursLogged: 0 }, /* Quezon City */ { id: "T-5501", projectId: "PRJ-2026-072", title: "Final racking installation", assignee: "Karla M.", assigneeInitials: "KM", status: "done", due: "10 May", priority: "high", hoursPlanned: 16, hoursLogged: 16 }, { id: "T-5502", projectId: "PRJ-2026-072", title: "Punch list walkthrough", assignee: "Karla M.", assigneeInitials: "KM", status: "in-progress", due: "20 May", priority: "high", hoursPlanned: 8, hoursLogged: 5 }, { id: "T-5503", projectId: "PRJ-2026-072", title: "Owner handover documentation", assignee: "Karla M.", assigneeInitials: "KM", status: "review", due: "23 May", priority: "med", hoursPlanned: 12, hoursLogged: 8 }, ] interface PMResource { name: string initials: string role: string entity: string capacityHrs: number assignedHrs: number utilization: number /* 0..1 */ projects: { id: string; name: string; hours: number }[] } const PM_RESOURCES: PMResource[] = [ { name: "Daniel Reyes", initials: "DR", role: "Operations Manager", entity: "HVPH", capacityHrs: 40, assignedHrs: 38, utilization: 0.95, projects: [{ id: "PRJ-2026-088", name: "Calamba Phase 2", hours: 28 }, { id: "PRJ-2026-072", name: "QC Retrofit", hours: 10 }] }, { name: "Lara Cruz", initials: "LC", role: "Site Engineer", entity: "HVPH", capacityHrs: 40, assignedHrs: 32, utilization: 0.80, projects: [{ id: "PRJ-2026-088", name: "Calamba Phase 2", hours: 32 }] }, { name: "Joseph Reyes", initials: "JR", role: "Field Coordinator", entity: "HVPH", capacityHrs: 40, assignedHrs: 28, utilization: 0.70, projects: [{ id: "PRJ-2026-088", name: "Calamba Phase 2", hours: 16 }, { id: "PRJ-2026-072", name: "QC Retrofit", hours: 12 }] }, { name: "Karla Mendoza", initials: "KM", role: "Project Manager", entity: "HVPH", capacityHrs: 40, assignedHrs: 36, utilization: 0.90, projects: [{ id: "PRJ-2026-072", name: "QC Retrofit", hours: 36 }] }, { name: "Wei Ming Lim", initials: "WL", role: "Senior PM", entity: "HVSG", capacityHrs: 40, assignedHrs: 42, utilization: 1.05, projects: [{ id: "PRJ-2026-082", name: "Tuas Cold Storage", hours: 42 }] }, { name: "Goh Beng Hock", initials: "GB", role: "QC Lead", entity: "HVSG", capacityHrs: 40, assignedHrs: 24, utilization: 0.60, projects: [{ id: "PRJ-2026-082", name: "Tuas Cold Storage", hours: 24 }] }, { name: "Mia Hartley", initials: "MH", role: "Project Manager", entity: "HVAU", capacityHrs: 40, assignedHrs: 30, utilization: 0.75, projects: [{ id: "PRJ-2026-091", name: "Sydney Hub", hours: 30 }] }, { name: "Tom Ngata", initials: "TN", role: "Site Engineer", entity: "HVAU", capacityHrs: 40, assignedHrs: 22, utilization: 0.55, projects: [{ id: "PRJ-2026-091", name: "Sydney Hub", hours: 22 }] }, { name: "Priya Iyer", initials: "PI", role: "Senior PM", entity: "HVIN", capacityHrs: 40, assignedHrs: 48, utilization: 1.20, projects: [{ id: "PRJ-2026-078", name: "Mumbai Phase 3", hours: 32 }, { id: "PRJ-2026-101", name: "Bengaluru Campus", hours: 16 }] }, { name: "Anand Kumar", initials: "AK", role: "Site Engineer", entity: "HVIN", capacityHrs: 40, assignedHrs: 40, utilization: 1.00, projects: [{ id: "PRJ-2026-078", name: "Mumbai Phase 3", hours: 40 }] }, { name: "Suresh Patel", initials: "SP", role: "Project Manager", entity: "HVIN", capacityHrs: 40, assignedHrs: 26, utilization: 0.65, projects: [{ id: "PRJ-2026-085", name: "Pune Modular", hours: 26 }] }, ] const PM_KPIS = { active: PM_PROJECTS.filter(p => p.status === "active").length, planning: PM_PROJECTS.filter(p => p.status === "planning").length, onHold: PM_PROJECTS.filter(p => p.status === "on-hold").length, complete: PM_PROJECTS.filter(p => p.status === "complete").length, green: PM_PROJECTS.filter(p => p.health === "green").length, amber: PM_PROJECTS.filter(p => p.health === "amber").length, red: PM_PROJECTS.filter(p => p.health === "red").length, budgetTotalM: PM_PROJECTS.reduce((s, p) => s + p.budgetUsd, 0) / 1_000_000, burnRatePct: PM_PROJECTS.reduce((s, p) => s + p.spentUsd, 0) / PM_PROJECTS.reduce((s, p) => s + p.budgetUsd, 0), upcomingMilestones: 14, overdueTasks: 7, } // SANDBOX Object.assign(globalThis as any, { PM_PROJECTS, PM_TASKS, PM_RESOURCES, PM_KPIS }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/hris-extras.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/hris-extras.tsx * HRIS — Recruitment, Performance, Training, Payroll, Attendance, Cases. */ /* ─── RECRUITMENT ─────────────────────────────────────────────────── */ const RECRUITMENT_REQS = [ { id: "REQ-2026-014", title: "Senior Procurement Specialist", entity: "HVPH", dept: "Procurement", hiringMgr: "Maya C.", level: "Senior", openings: 1, applicants: 47, source: "Indeed + Referrals", stage: "interviewing", daysOpen: 22, target: "Jun 2026" }, { id: "REQ-2026-017", title: "Site Engineer (3 positions)", entity: "HVPH", dept: "Engineering", hiringMgr: "Daniel R.", level: "Mid", openings: 3, applicants: 88, source: "Indeed", stage: "screening", daysOpen: 14, target: "May 2026" }, { id: "REQ-2026-018", title: "Account Executive (APAC)", entity: "HVSG", dept: "Sales", hiringMgr: "Kenneth T.", level: "Mid", openings: 2, applicants: 64, source: "LinkedIn", stage: "interviewing", daysOpen: 18, target: "Jun 2026" }, { id: "REQ-2026-019", title: "AP Specialist", entity: "HVHK", dept: "Finance", hiringMgr: "Maria A.", level: "Junior", openings: 1, applicants: 34, source: "Referrals", stage: "offer", daysOpen: 28, target: "May 2026" }, { id: "REQ-2026-021", title: "Logistics Coordinator", entity: "HVAU", dept: "Logistics", hiringMgr: "Mia H.", level: "Junior", openings: 1, applicants: 22, source: "Indeed", stage: "screening", daysOpen: 9, target: "Jul 2026" }, { id: "REQ-2026-022", title: "Software Engineer · ERP Integrations", entity: "HVSG", dept: "IT", hiringMgr: "Tom K.", level: "Senior", openings: 1, applicants: 118, source: "LinkedIn", stage: "interviewing", daysOpen: 32, target: "Jun 2026" }, ] const RECRUITMENT_CANDIDATES = [ /* For REQ-2026-014 — Procurement Specialist */ { id: "CND-9012", reqId: "REQ-2026-014", name: "Marco Santos", initials: "MS", stage: "interviewing", score: 8.4, source: "Indeed", last: "Tech round 2 · Tomorrow", fit: "Strong PHP-based ERP background, 6 yrs P2P", flagAi: true }, { id: "CND-9013", reqId: "REQ-2026-014", name: "Diana Ramos", initials: "DR", stage: "interviewing", score: 8.1, source: "Referral", last: "HR round · Wed", fit: "Strong PHP-based ERP background, 5 yrs" }, { id: "CND-9014", reqId: "REQ-2026-014", name: "Jocelyn Aquino", initials: "JA", stage: "screening", score: 7.6, source: "Indeed", last: "CV review", fit: "4 yrs procurement, no ERP exposure" }, { id: "CND-9015", reqId: "REQ-2026-014", name: "Carlo Bautista", initials: "CB", stage: "offer", score: 8.8, source: "Referral", last: "Offer extended Mon", fit: "Excellent · former vendor mgmt at Ayala" }, /* For REQ-2026-018 — AE */ { id: "CND-9101", reqId: "REQ-2026-018", name: "Rachael Ong", initials: "RO", stage: "interviewing", score: 8.5, source: "LinkedIn", last: "Panel · Thursday", fit: "Industrial sales 7yr, hit quota 4yr running" }, { id: "CND-9102", reqId: "REQ-2026-018", name: "Ravi Mehta", initials: "RM", stage: "screening", score: 7.4, source: "LinkedIn", last: "Recruiter call · Today", fit: "Industrial chems sales, exploring move" }, /* For REQ-2026-022 — Eng */ { id: "CND-9201", reqId: "REQ-2026-022", name: "Akira Tanaka", initials: "AT", stage: "interviewing", score: 9.1, source: "LinkedIn", last: "Tech 2 · Fri", fit: "Strong Next.js + ERP integrations bg", flagAi: true }, { id: "CND-9202", reqId: "REQ-2026-022", name: "Naveen Kumar", initials: "NK", stage: "interviewing", score: 8.7, source: "LinkedIn", last: "Sys design · Thu", fit: "Distributed systems lead, 10 yrs" }, ] /* ─── PERFORMANCE ─────────────────────────────────────────────────── */ const PERF_CYCLE = { name: "Q1 2026 Mid-year Calibration", endsOn: "30 May 2026", participation: 0.87 } const PERF_REVIEWS = [ { dept: "Procurement", reviewers: 4, employees: 22, completed: 18, avgScore: 4.1, aiFlag: 0 }, { dept: "Engineering", reviewers: 8, employees: 64, completed: 52, avgScore: 3.9, aiFlag: 2 }, { dept: "Finance", reviewers: 3, employees: 16, completed: 14, avgScore: 4.3, aiFlag: 0 }, { dept: "Sales", reviewers: 5, employees: 28, completed: 25, avgScore: 4.0, aiFlag: 1 }, { dept: "Operations", reviewers: 6, employees: 38, completed: 30, avgScore: 4.0, aiFlag: 1 }, { dept: "HR", reviewers: 2, employees: 9, completed: 9, avgScore: 4.4, aiFlag: 0 }, { dept: "IT", reviewers: 2, employees: 12, completed: 10, avgScore: 4.2, aiFlag: 0 }, { dept: "Logistics", reviewers: 3, employees: 18, completed: 14, avgScore: 3.7, aiFlag: 1 }, ] const PERF_TOP_FLAGS = [ { who: "Anand Kumar", initials: "AK", entity: "HVIN", flag: "Score dropped 2 cycles in a row (3.2 → 2.8)", severity: "high" }, { who: "Vanessa Lim", initials: "VL", entity: "HVSG", flag: "Peer feedback significantly above manager rating", severity: "med" }, { who: "Mason Pham", initials: "MP", entity: "HVAU", flag: "Sales quota attainment 142% vs rating 3.5", severity: "med" }, { who: "Tom Ngata", initials: "TN", entity: "HVAU", flag: "No 1:1s logged in last 6 weeks", severity: "low" }, ] /* ─── TRAINING ────────────────────────────────────────────────────── */ const TRAINING_PROGRAMS = [ { id: "TR-101", title: "Workplace Safety & Compliance 2026", required: true, enrolled: 720, completed: 612, dueBy: "30 Jun 2026", mode: "Online · 2hr", category: "Compliance" }, { id: "TR-102", title: "Ethics & Anti-Corruption Refresher", required: true, enrolled: 1240, completed: 1184, dueBy: "31 May 2026", mode: "Online · 45m", category: "Compliance" }, { id: "TR-110", title: "Cenora ERP — Procurement Module", required: false, enrolled: 84, completed: 62, dueBy: "—", mode: "Online · 3hr", category: "Product" }, { id: "TR-204", title: "Project Management Fundamentals (PMI)", required: false, enrolled: 48, completed: 32, dueBy: "—", mode: "Hybrid · 8wk", category: "Skills" }, { id: "TR-208", title: "Heavy Equipment Operations Certification", required: true, enrolled: 38, completed: 31, dueBy: "30 Jul 2026", mode: "In-person · 5d", category: "Safety" }, { id: "TR-301", title: "Leadership Foundations (1st-time Mgrs)", required: false, enrolled: 28, completed: 24, dueBy: "—", mode: "Hybrid · 6wk", category: "Leadership" }, { id: "TR-405", title: "GDPR & APAC Data Privacy 2026", required: true, enrolled: 1240, completed: 962, dueBy: "30 Jun 2026", mode: "Online · 1hr", category: "Compliance" }, { id: "TR-501", title: "Welding Skills Certification (Gr 2)", required: false, enrolled: 22, completed: 20, dueBy: "—", mode: "In-person · 10d", category: "Trade Skill" }, ] /* ─── PAYROLL ────────────────────────────────────────────────────── */ const PAYROLL_RUNS = [ { entity: "HVPH", month: "Apr 2026", employees: 412, gross: 18_240_000, net: 14_820_000, ccy: "PHP", status: "posted", processedAt: "28 Apr 2026" }, { entity: "HVSG", month: "Apr 2026", employees: 168, gross: 948_000, net: 762_000, ccy: "SGD", status: "posted", processedAt: "28 Apr 2026" }, { entity: "HVHK", month: "Apr 2026", employees: 84, gross: 920_000, net: 782_000, ccy: "HKD", status: "posted", processedAt: "28 Apr 2026" }, { entity: "HVAU", month: "Apr 2026", employees: 142, gross: 1_680_000, net: 1_140_000, ccy: "AUD", status: "posted", processedAt: "28 Apr 2026" }, { entity: "HVIN", month: "Apr 2026", employees: 464, gross: 32_400_000, net: 26_180_000, ccy: "INR", status: "posted", processedAt: "28 Apr 2026" }, { entity: "HVPH", month: "May 2026", employees: 414, gross: 18_540_000, net: 15_080_000, ccy: "PHP", status: "in-progress", processedAt: "Processing — 9/14 steps" }, { entity: "HVSG", month: "May 2026", employees: 168, gross: 948_000, net: 762_000, ccy: "SGD", status: "draft", processedAt: "—" }, ] const PAYROLL_KPIS = { totalEmployees: 1270, totalGrossUsdM: 7.42, bonusPoolUsd: 880_000, cpfContribUsd: 124_800, taxWithheldUsd: 1_840_000, } /* ─── ATTENDANCE ─────────────────────────────────────────────────── */ const ATTENDANCE_TODAY = [ /* Entity-level rollup */ { entity: "HVPH", expected: 412, present: 384, remote: 12, late: 8, absent: 8, onLeave: 24, source: "Hikvision Biometric" }, { entity: "HVSG", expected: 168, present: 152, remote: 8, late: 4, absent: 4, onLeave: 12, source: "MS Teams Shifts" }, { entity: "HVHK", expected: 84, present: 76, remote: 4, late: 2, absent: 2, onLeave: 4, source: "Dahua Biometric" }, { entity: "HVAU", expected: 142, present: 128, remote: 22, late: 1, absent: 13, onLeave: 18, source: "MS Teams Shifts" }, { entity: "HVIN", expected: 464, present: 412, remote: 18, late: 14, absent: 38, onLeave: 32, source: "Hikvision Biometric" }, ] const ATTENDANCE_RECENT = [ /* Most-recent punches */ { who: "Romulo Cruz", initials: "RC", entity: "HVPH", action: "Punch IN", ts: "06:42", source: "Hikvision · Manila Gate B", anomaly: false }, { who: "Daniel Reyes", initials: "DR", entity: "HVPH", action: "Punch IN", ts: "07:15", source: "Cenora App GPS", anomaly: false }, { who: "Karla Mendoza", initials: "KM", entity: "HVPH", action: "Punch OUT", ts: "Yesterday 18:30", source: "Hikvision", anomaly: false }, { who: "Mason Pham", initials: "MP", entity: "HVAU", action: "Punch IN", ts: "09:08", source: "Cenora App GPS · 3km from office", anomaly: true }, { who: "Lim Wei Ming", initials: "LW", entity: "HVSG", action: "Punch IN", ts: "08:22", source: "MS Teams Shifts", anomaly: false }, { who: "Anand Kumar", initials: "AK", entity: "HVIN", action: "Punch IN", ts: "08:18 IST", source: "Hikvision · Mumbai", anomaly: false }, { who: "Priya Iyer", initials: "PI", entity: "HVIN", action: "Punch IN", ts: "09:48 IST", source: "Cenora App GPS", anomaly: false }, { who: "Eric Wong", initials: "EW", entity: "HVHK", action: "Punch OUT", ts: "Yesterday 19:14", source: "Dahua", anomaly: false }, ] /* ─── HR CASES ──────────────────────────────────────────────────── */ const HR_CASES = [ { id: "CASE-088", type: "Grievance", severity: "high", summary: "Reported conflict between team members in HVIN Mumbai team", reporter: "Anonymous", entity: "HVIN", assignedTo: "Sofia M.", status: "investigation", openedDaysAgo: 3 }, { id: "CASE-087", type: "Compensation", severity: "med", summary: "Question on overtime calculation for shift workers · Apr cycle", reporter: "Romulo Cruz", entity: "HVPH", assignedTo: "Sofia M.", status: "in-progress", openedDaysAgo: 5 }, { id: "CASE-086", type: "Policy", severity: "low", summary: "Clarification on dependent care benefit eligibility", reporter: "Karla Mendoza", entity: "HVPH", assignedTo: "Anya R.", status: "resolved", openedDaysAgo: 8 }, { id: "CASE-085", type: "Performance", severity: "med", summary: "Performance improvement plan for warehouse associate (PIP)", reporter: "Daniel Reyes", entity: "HVPH", assignedTo: "Sofia M.", status: "in-progress", openedDaysAgo: 12 }, { id: "CASE-084", type: "Harassment", severity: "high", summary: "Allegation under review — investigation per policy", reporter: "Confidential", entity: "HVSG", assignedTo: "Legal · M.K.", status: "investigation", openedDaysAgo: 14 }, { id: "CASE-083", type: "Compensation", severity: "low", summary: "Promotion request review — Senior Engineer track", reporter: "Vanessa Lim", entity: "HVSG", assignedTo: "Sofia M.", status: "resolved", openedDaysAgo: 18 }, ] // SANDBOX Object.assign(globalThis as any, { RECRUITMENT_REQS, RECRUITMENT_CANDIDATES, PERF_CYCLE, PERF_REVIEWS, PERF_TOP_FLAGS, TRAINING_PROGRAMS, PAYROLL_RUNS, PAYROLL_KPIS, ATTENDANCE_TODAY, ATTENDANCE_RECENT, HR_CASES, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/support.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/support.tsx * ---------------------------------------------------------------------------- * Customer Support mock — tickets across channels, queues, agents, SLA tiers, * and a small KB. Tied to existing demo customers (Globe, Metro Retail, etc.) * and cross-linked to PO / IR / INV records from the Procurement & Finance * mocks for realism. * ============================================================================ */ /* ─── Channels ─────────────────────────────────────────────────────── */ type Channel = "email" | "portal" | "chat" | "phone" | "whatsapp" const CH_LABEL: Record = { email: "Email", portal: "Web portal", chat: "Live chat", phone: "Phone", whatsapp: "WhatsApp", } const CH_ICON: Record = { email: "mail", portal: "globe", chat: "message", phone: "phone", whatsapp: "message", } /* ─── Queues ───────────────────────────────────────────────────────── */ interface SupportQueue { id: string label: string blurb: string open: number pending: number breached: number firstResponseTargetMin: number /* SLA commit */ resolveTargetHours: number compliancePct: number } const SUPPORT_QUEUES: SupportQueue[] = [ { id: "billing", label: "Billing & Invoicing", blurb: "Invoice disputes, payments, credit memos", open: 12, pending: 4, breached: 1, firstResponseTargetMin: 60, resolveTargetHours: 24, compliancePct: 96.1 }, { id: "delivery", label: "Order & Delivery", blurb: "Order status, lead times, deliveries", open: 18, pending: 3, breached: 2, firstResponseTargetMin: 30, resolveTargetHours: 12, compliancePct: 92.4 }, { id: "returns", label: "Returns & Warranty", blurb: "RMAs, defects, replacements", open: 9, pending: 5, breached: 0, firstResponseTargetMin: 120, resolveTargetHours: 72, compliancePct: 98.0 }, { id: "technical", label: "Technical Support", blurb: "Product configuration & break-fix", open: 14, pending: 2, breached: 3, firstResponseTargetMin: 30, resolveTargetHours: 8, compliancePct: 89.2 }, { id: "account", label: "Account Management", blurb: "Pricing, contracts, escalations", open: 5, pending: 1, breached: 0, firstResponseTargetMin: 240, resolveTargetHours: 48, compliancePct: 99.0 }, { id: "onboarding", label: "Customer Onboarding", blurb: "New customer setup, first-order help", open: 4, pending: 0, breached: 0, firstResponseTargetMin: 120, resolveTargetHours: 48, compliancePct: 100 }, ] /* ─── Agents ───────────────────────────────────────────────────────── */ interface SupportAgent { initials: string name: string tone: any role: string queues: string[] /* queue ids they cover */ openLoad: number /* current assigned + open */ todayResolved: number csatRolling: number /* % positive last 30d */ status: "online" | "away" | "off" } const SUPPORT_AGENTS: SupportAgent[] = [ { initials: "SM", name: "Sofia M.", tone: "amber", role: "Customer Support Lead", queues: ["billing", "account", "technical"], openLoad: 7, todayResolved: 12, csatRolling: 96.4, status: "online" }, { initials: "OP", name: "Olivia P.", tone: "amber", role: "Senior Support Specialist", queues: ["delivery", "returns", "technical"], openLoad: 9, todayResolved: 14, csatRolling: 94.1, status: "online" }, { initials: "MR", name: "Maya R.", tone: "blue", role: "Support Specialist", queues: ["billing", "delivery"], openLoad: 6, todayResolved: 9, csatRolling: 92.8, status: "online" }, { initials: "CB", name: "Carlos B.", tone: "blue", role: "Support Specialist", queues: ["technical", "returns"], openLoad: 5, todayResolved: 8, csatRolling: 95.0, status: "online" }, { initials: "NT", name: "Niko T.", tone: "teal", role: "Support Agent", queues: ["delivery", "onboarding"], openLoad: 4, todayResolved: 7, csatRolling: 91.2, status: "away" }, { initials: "RP", name: "Rina P.", tone: "teal", role: "Support Agent", queues: ["billing", "account"], openLoad: 3, todayResolved: 6, csatRolling: 93.7, status: "online" }, { initials: "AI", name: "Cenora AI", tone: "ink", role: "Auto-resolve · Tier 0", queues: ["billing", "delivery", "returns", "technical", "onboarding"], openLoad: 0, todayResolved: 38, csatRolling: 88.4, status: "online" }, ] /* ─── Ticket message thread shape ──────────────────────────────────── */ interface TicketMessage { from: string initials: string tone: any role: "customer" | "agent" | "ai" | "system" time: string /* "Apr 18 · 09:31" */ body: string internal?: boolean /* internal note, not customer-visible */ attachments?: { name: string; size: string }[] } interface SupportTicket { id: string subject: string channel: Channel queue: string /* queue id */ priority: "P1" | "P2" | "P3" status: "new" | "open" | "pending" | "on-hold" | "resolved" | "closed" customer: { name: string; initials: string; tone: any; tier: "Enterprise" | "Business" | "Starter"; contact: string } assignee?: { name: string; initials: string; tone: any } entity: "HVPH" | "HVSG" | "HVHK" | "HVAU" | "HVIN" createdAt: string lastUpdated: string firstResponse?: string /* "1h 24m" or undefined if not yet */ slaState: "on-track" | "at-risk" | "breached" resolveDueIn: string /* "in 2h 14m" / "overdue 18m" */ tags: string[] sentiment: "positive" | "neutral" | "negative" csat?: 1 | 2 | 3 | 4 | 5 /* post-resolve survey */ linkedDocs?: { type: string; id: string }[] messages: TicketMessage[] } /* ─── Tickets (the heart of the demo) ──────────────────────────────── */ const SUPPORT_TICKETS: SupportTicket[] = [ /* ── P1 BREACHED — top of inbox ─────────────────────────────────── */ { id: "TKT-2026-1418", subject: "POS terminals offline at 4 stores since 06:30", channel: "phone", queue: "technical", priority: "P1", status: "open", customer: { name: "Metro Retail Chain", initials: "MR", tone: "ink", tier: "Enterprise", contact: "Janine Tan · IT Director" }, assignee: { name: "Carlos B.", initials: "CB", tone: "blue" }, entity: "HVPH", createdAt: "Apr 18 · 06:42", lastUpdated: "Apr 18 · 09:14", firstResponse: "8m", slaState: "breached", resolveDueIn: "overdue 1h 14m", tags: ["POS-T4", "outage", "multi-site"], sentiment: "negative", linkedDocs: [ { type: "IR", id: "IR-HVPH-1001" }, { type: "FJ", id: "FJ-2026-0418-10" }, { type: "PO", id: "PO-HVPH-1089" }, ], messages: [ { from: "Janine Tan", initials: "JT", tone: "ink", role: "customer", time: "Apr 18 · 06:42", body: "Four of our Pasig, Ortigas, Cubao and Makati stores cannot complete sales — POS-T4 terminals stuck on the boot screen. Reboot does not help. We are losing roughly ₱45,000/hour of revenue per store. Need someone on the phone NOW." }, { from: "Carlos B.", initials: "CB", tone: "blue", role: "agent", time: "Apr 18 · 06:50", body: "Hi Janine — I have the priority escalation. Confirming the 4 affected stores. We pushed firmware 2.4.0 last night across the POS fleet; rolling back via OTA. ETA 25 min." }, { from: "Cenora AI", initials: "AI", tone: "ink", role: "ai", time: "Apr 18 · 06:51", body: "Likely root cause: firmware 2.4.0 introduced a TLS handshake regression with the payment gateway when device clock drift exceeds 90 seconds. Suggested KB: KB-POS-021 (firmware rollback)." , internal: true }, { from: "Carlos B.", initials: "CB", tone: "blue", role: "agent", time: "Apr 18 · 07:18", body: "Rollback pushed to 18 of 28 terminals. The 4 stuck stores are 4G-only and need a manual reset — Field Service is dispatching Joel D. now (job FJ-2026-0418-10, ETA 35 min Pasig first)." }, { from: "Janine Tan", initials: "JT", tone: "ink", role: "customer", time: "Apr 18 · 08:54", body: "Pasig is back up. Ortigas tech says he cannot get the SIM to register. Can someone call the SIM vendor on our behalf?" }, { from: "Sofia M.", initials: "SM", tone: "amber", role: "agent", time: "Apr 18 · 09:14", body: "Escalating to Globe enterprise account manager. We will own the SIM vendor handoff so you do not have to chase. Bridge call in 10 min, will dial you in." , internal: false }, ], }, /* ── P1 at-risk ─────────────────────────────────────────────────── */ { id: "TKT-2026-1417", subject: "Cold-storage controller alarm — refrigerant low", channel: "whatsapp", queue: "technical", priority: "P1", status: "open", customer: { name: "Prime Hotels Group", initials: "PH", tone: "amber", tier: "Enterprise", contact: "Marco S. · Facilities" }, assignee: { name: "Olivia P.", initials: "OP", tone: "amber" }, entity: "HVPH", createdAt: "Apr 18 · 08:11", lastUpdated: "Apr 18 · 09:02", firstResponse: "12m", slaState: "at-risk", resolveDueIn: "in 1h 48m", tags: ["cold-storage", "SLA-credit-risk"], sentiment: "negative", linkedDocs: [ { type: "FJ", id: "FJ-2026-0418-08" }, { type: "RMA", id: "RMA-HVPH-0042" }, ], messages: [ { from: "Marco S.", initials: "MS", tone: "amber", role: "customer", time: "Apr 18 · 08:11", body: "Refrigeration controller is reading 11°C — we have ~90 minutes before the seafood inventory is compromised. Need a technician on-site at Pasay by 09:30." }, { from: "Olivia P.", initials: "OP", tone: "amber", role: "agent", time: "Apr 18 · 08:23", body: "Job dispatched (FJ-2026-0418-08). Crew is 38 min out. In the meantime please move perishables to the secondary unit if possible." }, { from: "Marco S.", initials: "MS", tone: "amber", role: "customer", time: "Apr 18 · 09:02", body: "Crew arrived. Confirming the diagnosis — compressor seal failure, replacing now." }, ], }, /* ── P2 new — billing ───────────────────────────────────────────── */ { id: "TKT-2026-1416", subject: "Invoice INV-HVPH-0451 — VAT amount looks wrong", channel: "email", queue: "billing", priority: "P2", status: "new", customer: { name: "Globe Telecom", initials: "GT", tone: "amber", tier: "Enterprise", contact: "Rina Cruz · AP Manager" }, entity: "HVPH", createdAt: "Apr 18 · 09:04", lastUpdated: "Apr 18 · 09:04", slaState: "on-track", resolveDueIn: "in 23h 56m", tags: ["VAT", "PH-tax"], sentiment: "neutral", linkedDocs: [ { type: "INV", id: "INV-HVPH-0451" }, { type: "PO", id: "PO-HVPH-1089" }, ], messages: [ { from: "Rina Cruz", initials: "RC", tone: "amber", role: "customer", time: "Apr 18 · 09:04", body: "Hi team — our AP system reads VAT of ₱48,214 on invoice INV-HVPH-0451 but our PO line items only sum to ₱402,000 net. Expected VAT 12% = ₱48,240. Off by ₱26. Could you check?" }, { from: "Cenora AI", initials: "AI", tone: "ink", role: "ai", time: "Apr 18 · 09:05", body: "Detected rounding mismatch on freight line item (rounded per-line before sum). Suggested action: reissue credit memo CM-HVPH-0091 for ₱26 — auto-prepared. Suggested KB: KB-BILL-007.", internal: true }, ], }, /* ── P2 pending customer ────────────────────────────────────────── */ { id: "TKT-2026-1411", subject: "Delivery delayed — Mumbai consignment XR-1142", channel: "portal", queue: "delivery", priority: "P2", status: "pending", customer: { name: "Reliance Industrial", initials: "RI", tone: "blue", tier: "Enterprise", contact: "Aman P. · Procurement" }, assignee: { name: "Niko T.", initials: "NT", tone: "teal" }, entity: "HVIN", createdAt: "Apr 17 · 16:42", lastUpdated: "Apr 18 · 07:55", firstResponse: "44m", slaState: "on-track", resolveDueIn: "in 4h 5m", tags: ["customs", "IN-cross-border"], sentiment: "neutral", linkedDocs: [ { type: "TO", id: "TO-HVIN-2241" }, ], messages: [ { from: "Aman P.", initials: "AP", tone: "blue", role: "customer", time: "Apr 17 · 16:42", body: "Where is consignment XR-1142? Promised window was today by 14:00 IST." }, { from: "Niko T.", initials: "NT", tone: "teal", role: "agent", time: "Apr 17 · 17:26", body: "Held at Nhava Sheva customs since 13:10 IST — paperwork review (Form-13 missing GSTIN). Re-filed at 16:55. Expected release tomorrow 09:00 IST. Will confirm on release." }, { from: "Aman P.", initials: "AP", tone: "blue", role: "customer", time: "Apr 18 · 07:55", body: "Acknowledged — please make sure it is on the Bandra-Kurla truck, not the Thane route." }, ], }, /* ── P2 returns ─────────────────────────────────────────────────── */ { id: "TKT-2026-1409", subject: "Warranty claim — solar inverter batch SI-0418 (DOA)", channel: "email", queue: "returns", priority: "P2", status: "open", customer: { name: "Pacific Solar PH", initials: "PS", tone: "blue", tier: "Business", contact: "Karla B. · Operations" }, assignee: { name: "Olivia P.", initials: "OP", tone: "amber" }, entity: "HVPH", createdAt: "Apr 17 · 11:08", lastUpdated: "Apr 18 · 08:30", firstResponse: "31m", slaState: "on-track", resolveDueIn: "in 1d 14h", tags: ["warranty", "DOA", "batch-SI-0418"], sentiment: "neutral", linkedDocs: [ { type: "RMA", id: "RMA-HVPH-0041" }, { type: "PO", id: "PO-HVPH-1071" }, ], messages: [ { from: "Karla B.", initials: "KB", tone: "blue", role: "customer", time: "Apr 17 · 11:08", body: "Six of the 24 inverters shipped on PO-HVPH-1071 are DOA. Serials in attachment. Need replacements before Friday." }, { from: "Olivia P.", initials: "OP", tone: "amber", role: "agent", time: "Apr 17 · 11:39", body: "RMA-HVPH-0041 opened. Inspection at Calamba warehouse confirmed batch-level firmware issue. Cross-shipping 6 replacement units from Manila DC, ETA Thursday EOD." }, { from: "Karla B.", initials: "KB", tone: "blue", role: "customer", time: "Apr 18 · 08:30", body: "Thank you. Please mark serials clearly so we know which to install." }, ], }, /* ── P3 routine ─────────────────────────────────────────────────── */ { id: "TKT-2026-1404", subject: "How to add a new shipping address in the portal?", channel: "chat", queue: "onboarding", priority: "P3", status: "resolved", customer: { name: "Filinvest Land", initials: "FL", tone: "teal", tier: "Business", contact: "Mike L. · Project Buyer" }, assignee: { name: "Cenora AI", initials: "AI", tone: "ink" }, entity: "HVPH", createdAt: "Apr 18 · 08:48", lastUpdated: "Apr 18 · 08:52", firstResponse: "8s", slaState: "on-track", resolveDueIn: "—", tags: ["self-serve", "auto-resolved"], sentiment: "positive", csat: 5, messages: [ { from: "Mike L.", initials: "ML", tone: "teal", role: "customer", time: "Apr 18 · 08:48", body: "Hi — how do I add a new shipping address to our account?" }, { from: "Cenora AI", initials: "AI", tone: "ink", role: "ai", time: "Apr 18 · 08:48", body: "Hi Mike! In the portal, head to **Account → Addresses → Add new**. You can also set the new address as default for future orders. Article: KB-ACCT-014.\n\nI marked this resolved — flag it back open if anything is unclear." }, { from: "Mike L.", initials: "ML", tone: "teal", role: "customer", time: "Apr 18 · 08:52", body: "Got it, thanks!" }, ], }, /* ── More compact tickets to populate the inbox ───────────────── */ { id: "TKT-2026-1415", subject: "Request: extended payment terms NET-45 for Q2", channel: "email", queue: "account", priority: "P3", status: "open", customer: { name: "Cebu Pacific", initials: "CP", tone: "amber", tier: "Enterprise", contact: "Pia R. · Sourcing" }, assignee: { name: "Sofia M.", initials: "SM", tone: "amber" }, entity: "HVPH", createdAt: "Apr 18 · 08:31", lastUpdated: "Apr 18 · 08:31", firstResponse: "—", slaState: "on-track", resolveDueIn: "in 1d 23h", tags: ["contract", "credit"], sentiment: "neutral", messages: [{ from: "Pia R.", initials: "PR", tone: "amber", role: "customer", time: "Apr 18 · 08:31", body: "Hi Sofia — would you be open to NET-45 terms for our Q2 spend? Volumes are tracking +18%." }] }, { id: "TKT-2026-1414", subject: "Bill of lading missing on TO-HVSG-1180", channel: "email", queue: "delivery", priority: "P2", status: "open", customer: { name: "OCBC Bank", initials: "OC", tone: "blue", tier: "Enterprise", contact: "Tan W. · Logistics" }, assignee: { name: "Maya R.", initials: "MR", tone: "blue" }, entity: "HVSG", createdAt: "Apr 18 · 08:02", lastUpdated: "Apr 18 · 08:48", firstResponse: "26m", slaState: "on-track", resolveDueIn: "in 11h 10m", tags: ["BOL", "SG"], sentiment: "neutral", messages: [{ from: "Tan W.", initials: "TW", tone: "blue", role: "customer", time: "Apr 18 · 08:02", body: "Driver showed up without a BOL. We need it stamped before unloading at the data center." }, { from: "Maya R.", initials: "MR", tone: "blue", role: "agent", time: "Apr 18 · 08:28", body: "Couriering a signed PDF to your inbox in 10 min and the original by motorcycle within the hour. Apologies." }] }, { id: "TKT-2026-1413", subject: "Quote SLA — turnaround on RFQ for HVAC retrofit?", channel: "portal", queue: "account", priority: "P3", status: "pending", customer: { name: "DBS Bank", initials: "DB", tone: "blue", tier: "Enterprise", contact: "Ling K. · Procurement" }, assignee: { name: "Rina P.", initials: "RP", tone: "teal" }, entity: "HVSG", createdAt: "Apr 18 · 07:48", lastUpdated: "Apr 18 · 08:16", firstResponse: "28m", slaState: "on-track", resolveDueIn: "in 1d 16h", tags: ["RFQ", "HVAC"], sentiment: "neutral", messages: [{ from: "Ling K.", initials: "LK", tone: "blue", role: "customer", time: "Apr 18 · 07:48", body: "Hi — when can we expect the RFQ response for Tower 3 retrofit?" }, { from: "Rina P.", initials: "RP", tone: "teal", role: "agent", time: "Apr 18 · 08:16", body: "Engineering is on it — committed delivery Friday EOD. Will share interim cost band tomorrow." }] }, { id: "TKT-2026-1412", subject: "Where is my refund? RMA-HVHK-0019 closed 2 weeks ago", channel: "phone", queue: "billing", priority: "P2", status: "open", customer: { name: "Cathay Logistics", initials: "CL", tone: "amber", tier: "Business", contact: "Jeremy W. · Finance" }, assignee: { name: "Rina P.", initials: "RP", tone: "teal" }, entity: "HVHK", createdAt: "Apr 18 · 07:31", lastUpdated: "Apr 18 · 08:04", firstResponse: "33m", slaState: "at-risk", resolveDueIn: "in 18h 22m", tags: ["refund", "HK"], sentiment: "negative", messages: [{ from: "Jeremy W.", initials: "JW", tone: "amber", role: "customer", time: "Apr 18 · 07:31", body: "The credit memo was approved on Apr 4 but we have not seen the HKD 18,400 land. Where is it?" }, { from: "Rina P.", initials: "RP", tone: "teal", role: "agent", time: "Apr 18 · 08:04", body: "Apologies — the bank-out file was stuck behind month-end. Pushed for release today. Confirming reference in 2 hours." }] }, { id: "TKT-2026-1410", subject: "API auth tokens expiring nightly — integration breaking", channel: "email", queue: "technical", priority: "P2", status: "open", customer: { name: "TechNet Solutions", initials: "TN", tone: "teal", tier: "Business", contact: "Greg L. · Engineering" }, assignee: { name: "Carlos B.", initials: "CB", tone: "blue" }, entity: "HVPH", createdAt: "Apr 17 · 14:08", lastUpdated: "Apr 18 · 07:11", firstResponse: "1h 4m", slaState: "on-track", resolveDueIn: "in 50m", tags: ["API", "integration"], sentiment: "neutral", messages: [{ from: "Greg L.", initials: "GL", tone: "teal", role: "customer", time: "Apr 17 · 14:08", body: "Service-account token life is set to 24h. We need long-lived for our middleware. Can you extend or move us to OIDC?" }, { from: "Carlos B.", initials: "CB", tone: "blue", role: "agent", time: "Apr 17 · 15:12", body: "OIDC rollout is in beta — we can move TechNet onto the long-lived audience scope today. ETA fix 2h." }] }, { id: "TKT-2026-1408", subject: "Add second authorized signatory on account", channel: "email", queue: "account", priority: "P3", status: "resolved", customer: { name: "Maybank PH", initials: "MB", tone: "blue", tier: "Business", contact: "Cris G. · Treasury" }, assignee: { name: "Sofia M.", initials: "SM", tone: "amber" }, entity: "HVPH", createdAt: "Apr 17 · 09:18", lastUpdated: "Apr 17 · 13:45", firstResponse: "22m", slaState: "on-track", resolveDueIn: "—", tags: ["KYC"], sentiment: "positive", csat: 5, messages: [{ from: "Cris G.", initials: "CG", tone: "blue", role: "customer", time: "Apr 17 · 09:18", body: "Please add Mara Reyes as a second signatory. Letter attached." }, { from: "Sofia M.", initials: "SM", tone: "amber", role: "agent", time: "Apr 17 · 13:45", body: "Done — Mara is added. Confirmation email out. KYC closed." }] }, { id: "TKT-2026-1407", subject: "Faulty pallet jack — bent fork tine", channel: "whatsapp", queue: "returns", priority: "P3", status: "open", customer: { name: "Apex Kitchen Supplies", initials: "AK", tone: "amber", tier: "Business", contact: "Boy L. · Warehouse" }, assignee: { name: "Olivia P.", initials: "OP", tone: "amber" }, entity: "HVPH", createdAt: "Apr 17 · 08:32", lastUpdated: "Apr 17 · 14:01", firstResponse: "1h 18m", slaState: "on-track", resolveDueIn: "in 2d 6h", tags: ["warranty"], sentiment: "neutral", messages: [{ from: "Boy L.", initials: "BL", tone: "amber", role: "customer", time: "Apr 17 · 08:32", body: "One of the PJ-2T pallet jacks delivered last week has a bent tine. Photos attached." }, { from: "Olivia P.", initials: "OP", tone: "amber", role: "agent", time: "Apr 17 · 09:50", body: "Approved a no-questions replacement. New unit out tomorrow. Old unit pickup attached to the same dispatch." }] }, { id: "TKT-2026-1406", subject: "Renewal — 1-yr managed services for Tower 3", channel: "portal", queue: "account", priority: "P3", status: "open", customer: { name: "PH National Bank", initials: "PNB", tone: "blue", tier: "Enterprise", contact: "Reggie U. · CRE" }, assignee: { name: "Sofia M.", initials: "SM", tone: "amber" }, entity: "HVPH", createdAt: "Apr 17 · 14:02", lastUpdated: "Apr 17 · 18:11", firstResponse: "1h 32m", slaState: "on-track", resolveDueIn: "in 3d 4h", tags: ["renewal", "MSA"], sentiment: "positive", messages: [{ from: "Reggie U.", initials: "RU", tone: "blue", role: "customer", time: "Apr 17 · 14:02", body: "Ready to renew for another year. Same scope plus add the new 14F build-out." }] }, { id: "TKT-2026-1405", subject: "Onboarding — first PO with HVAU, courier address", channel: "chat", queue: "onboarding", priority: "P3", status: "open", customer: { name: "BHP Coal Australia", initials: "BHP", tone: "amber", tier: "Enterprise", contact: "Liam K. · Procurement" }, assignee: { name: "Niko T.", initials: "NT", tone: "teal" }, entity: "HVAU", createdAt: "Apr 17 · 11:20", lastUpdated: "Apr 17 · 16:28", firstResponse: "11m", slaState: "on-track", resolveDueIn: "in 1d 8h", tags: ["new-customer"], sentiment: "positive", messages: [{ from: "Liam K.", initials: "LK", tone: "amber", role: "customer", time: "Apr 17 · 11:20", body: "Hi Niko — we are placing our first PO with HVAU. Where do we send delivery instructions?" }] }, { id: "TKT-2026-1403", subject: "GST exemption certificate not on file", channel: "email", queue: "billing", priority: "P3", status: "on-hold", customer: { name: "Indian Railways (RVNL)", initials: "IR", tone: "blue", tier: "Enterprise", contact: "Kavita S. · Finance" }, assignee: { name: "Maya R.", initials: "MR", tone: "blue" }, entity: "HVIN", createdAt: "Apr 16 · 15:30", lastUpdated: "Apr 17 · 10:12", firstResponse: "2h 12m", slaState: "on-track", resolveDueIn: "in 4d", tags: ["GST", "IN"], sentiment: "neutral", messages: [{ from: "Kavita S.", initials: "KS", tone: "blue", role: "customer", time: "Apr 16 · 15:30", body: "Our exemption certificate copy needs to be on file. Attached." }, { from: "Maya R.", initials: "MR", tone: "blue", role: "agent", time: "Apr 16 · 17:42", body: "Received. We are awaiting clarification from your finance lead on validity range — will resume once we have it." }] }, { id: "TKT-2026-1402", subject: "Driver no-show — Ortigas pickup window 06:00", channel: "phone", queue: "delivery", priority: "P1", status: "resolved", customer: { name: "Metro Retail Chain", initials: "MR", tone: "ink", tier: "Enterprise", contact: "Boy A. · DC Manager" }, assignee: { name: "Olivia P.", initials: "OP", tone: "amber" }, entity: "HVPH", createdAt: "Apr 16 · 06:08", lastUpdated: "Apr 16 · 07:55", firstResponse: "3m", slaState: "on-track", resolveDueIn: "—", tags: ["fleet", "no-show"], sentiment: "negative", csat: 3, messages: [{ from: "Boy A.", initials: "BA", tone: "ink", role: "customer", time: "Apr 16 · 06:08", body: "Driver did not show. Dock is held." }, { from: "Olivia P.", initials: "OP", tone: "amber", role: "agent", time: "Apr 16 · 06:11", body: "Dispatched a backup vehicle. ETA 26 min. Issuing SLA credit." }] }, { id: "TKT-2026-1401", subject: "Praise — Carlos solved our DNS issue at 11pm", channel: "portal", queue: "technical", priority: "P3", status: "closed", customer: { name: "Globe Telecom", initials: "GT", tone: "amber", tier: "Enterprise", contact: "Anna P. · NetOps" }, assignee: { name: "Carlos B.", initials: "CB", tone: "blue" }, entity: "HVPH", createdAt: "Apr 15 · 23:02", lastUpdated: "Apr 16 · 09:14", firstResponse: "4m", slaState: "on-track", resolveDueIn: "—", tags: ["compliment"], sentiment: "positive", csat: 5, messages: [{ from: "Anna P.", initials: "AP", tone: "amber", role: "customer", time: "Apr 15 · 23:02", body: "Just a note — Carlos stayed on with us until past midnight to fix our DNS forwarding. Above and beyond." }] }, ] const TKT_BY_ID: Record = Object.fromEntries(SUPPORT_TICKETS.map(t => [t.id, t])) const SUPPORT_QUEUE_BY_ID: Record = Object.fromEntries(SUPPORT_QUEUES.map(q => [q.id, q])) /* ─── KB articles ────────────────────────────────────────────────── */ interface KBArticle { id: string title: string category: string views30d: number deflections30d: number /* tickets auto-resolved by AI citing this */ helpfulPct: number updated: string /* "3 days ago" */ owner: { initials: string; name: string; tone: any } } const SUPPORT_KB: KBArticle[] = [ { id: "KB-POS-021", title: "POS-T4 firmware rollback steps", category: "Technical · POS", views30d: 1842, deflections30d: 64, helpfulPct: 92, updated: "2 days ago", owner: { initials: "CB", name: "Carlos B.", tone: "blue" } }, { id: "KB-BILL-007", title: "Reading VAT and EWT on PH invoices", category: "Billing · PH", views30d: 2104, deflections30d: 188, helpfulPct: 96, updated: "1 week ago", owner: { initials: "SM", name: "Sofia M.", tone: "amber" } }, { id: "KB-ACCT-014", title: "Add shipping addresses in the customer portal", category: "Account · Portal", views30d: 968, deflections30d: 142, helpfulPct: 98, updated: "5 days ago", owner: { initials: "NT", name: "Niko T.", tone: "teal" } }, { id: "KB-RET-002", title: "Open a warranty RMA and ship return labels", category: "Returns", views30d: 1330, deflections30d: 91, helpfulPct: 94, updated: "3 days ago", owner: { initials: "OP", name: "Olivia P.", tone: "amber" } }, { id: "KB-DLV-009", title: "PH customs paperwork checklist (HVPH ↔ HVIN)", category: "Delivery · Cross-border", views30d: 614, deflections30d: 38, helpfulPct: 88, updated: "1 day ago", owner: { initials: "MR", name: "Maya R.", tone: "blue" } }, { id: "KB-API-001", title: "Long-lived service tokens via OIDC audience", category: "Technical · API", views30d: 412, deflections30d: 12, helpfulPct: 81, updated: "4 days ago", owner: { initials: "CB", name: "Carlos B.", tone: "blue" } }, { id: "KB-ONB-003", title: "First PO workflow — Australia (HVAU)", category: "Onboarding", views30d: 248, deflections30d: 18, helpfulPct: 100, updated: "today", owner: { initials: "NT", name: "Niko T.", tone: "teal" } }, ] /* ─── Top-level KPIs (for dashboard) ─────────────────────────────── */ const SUPPORT_KPIS = { openTickets: SUPPORT_TICKETS.filter(t => !["resolved", "closed"].includes(t.status)).length, newToday: 14, resolvedToday: 22, firstResponseMedian: "27 min", firstResponseTrend: "+2 min", /* vs 7-day avg */ firstResponseTrendDir: "down", /* worse */ csat: 94.2, /* % positive last 30d */ csatTrend: "+0.8pp", csatTrendDir: "up", slaCompliance: 95.7, slaTrend: "-0.6pp", slaTrendDir: "down", aiDeflection: 38, /* tickets auto-resolved today */ aiDeflectionPctOfNew: 28.5, breached: SUPPORT_TICKETS.filter(t => t.slaState === "breached").length, atRisk: SUPPORT_TICKETS.filter(t => t.slaState === "at-risk").length, } /* 30-day inbound volume trend (for sparkline / area chart) — counts per day */ const SUPPORT_TREND_30D = [ 92, 88, 102, 99, 95, 78, 64, 104, 110, 118, 121, 116, 88, 72, 124, 132, 128, 134, 127, 99, 84, 138, 142, 137, 141, 135, 108, 94, 132, 138, ] /* CSAT distribution last 30d (1..5 stars) */ const SUPPORT_CSAT_DIST = [3, 4, 8, 22, 63] /* % of responses */ // SANDBOX Object.assign(globalThis as any, { SUPPORT_TICKETS, TKT_BY_ID, SUPPORT_QUEUES, SUPPORT_QUEUE_BY_ID, SUPPORT_AGENTS, SUPPORT_KB, SUPPORT_KPIS, SUPPORT_TREND_30D, SUPPORT_CSAT_DIST, CH_LABEL, CH_ICON, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/multi-entity.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/multi-entity.tsx * ---------------------------------------------------------------------------- * Multi-Entity module mock data — intercompany, eliminations, transfers, rules. * * The Consolidated Dashboard reuses ENTITIES from app-shell.tsx and the * mock finance numbers; this file adds the data unique to the multi-entity * module: * * ICTxn — intercompany transactions (matched / unmatched / disputed) * ICElim — elimination entries (revenue, AR/AP, profit-in-inventory) * IETransfer — inter-entity transfers (cash, inventory, fixed asset) * ConsolRule — consolidation rules (ownership %, FX policy, eliminations) * * FX rates intentionally NOT here — those stay in Finance core because * single-entity tenants still need FX. * ============================================================================ */ interface ICTxn { id: string date: string fromEntity: string /* code, e.g. HVPH */ toEntity: string doctype: "invoice" | "bill" | "service" | "loan" | "expense-recharge" reference: string description: string amount: number /* in USD presentation currency */ currency: string /* local currency */ amountLocal: number status: "matched" | "unmatched" | "disputed" | "pending" matchReference?: string /* peer doc id if matched */ flagReason?: string } interface ICElim { id: string category: "ic-revenue" | "ic-ar-ap" | "profit-in-inventory" | "investment-in-sub" | "dividends" label: string pair: string /* "HVPH ↔ HVSG" */ amount: number status: "auto" | "manual" | "needs-review" basis: string postedBy?: string postedAt?: string } interface IETransfer { id: string kind: "cash" | "inventory" | "fixed-asset" | "service-charge" date: string fromEntity: string toEntity: string amount: number currency: string fxRateUsed?: number description: string status: "draft" | "approved" | "posted" | "settled" approver?: string } interface ConsolRule { id: string scope: string /* "HVPH", "APAC", "All entities" */ category: "ownership" | "fx-policy" | "elimination" | "minority-interest" | "rollup" rule: string value: string effectiveFrom: string changedBy?: string changedAt?: string } interface SubsidiaryKPI { entityCode: string health: "good" | "watch" | "concern" revenueYTD: number /* USD */ netIncomeYTD: number closeStatus: "complete" | "in-progress" | "blocked" closeProgress: number /* 0..100 */ arOverdue: number apOverdue: number headcount: number flags: string[] /* short alerts */ } /* ─── INTERCOMPANY TRANSACTIONS ──────────────────────────────────────── */ const IC_TXNS: ICTxn[] = [ { id: "ic-2026-0042", date: "Apr 18, 2026", fromEntity: "HVPH", toEntity: "HVSG", doctype: "service", reference: "IC-INV-1042", description: "Management fee · Mar 2026", amount: 84_000, currency: "USD", amountLocal: 84_000, status: "matched", matchReference: "BILL-HVSG-0421" }, { id: "ic-2026-0043", date: "Apr 18, 2026", fromEntity: "HVHK", toEntity: "HVSG", doctype: "expense-recharge", reference: "IC-EXP-1043", description: "Shared APAC IT licensing recharge", amount: 12_400, currency: "USD", amountLocal: 12_400, status: "matched", matchReference: "BILL-HVSG-0418" }, { id: "ic-2026-0044", date: "Apr 17, 2026", fromEntity: "HVSG", toEntity: "HVAU", doctype: "loan", reference: "IC-LOAN-002", description: "Intercompany working-capital loan tranche 2", amount: 250_000, currency: "USD", amountLocal: 250_000, status: "matched", matchReference: "BILL-HVAU-0220" }, { id: "ic-2026-0045", date: "Apr 16, 2026", fromEntity: "HVPH", toEntity: "HVAU", doctype: "invoice", reference: "IC-INV-1045", description: "Custom fabrication · 24 monoblock units", amount: 4_320, currency: "USD", amountLocal: 4_320, status: "unmatched", flagReason: "Peer bill not yet booked in HVAU" }, { id: "ic-2026-0046", date: "Apr 14, 2026", fromEntity: "HVIN", toEntity: "HVSG", doctype: "service", reference: "IC-INV-1046", description: "Engineering services · 240h @ USD 55", amount: 13_200, currency: "USD", amountLocal: 13_200, status: "matched", matchReference: "BILL-HVSG-0414" }, { id: "ic-2026-0047", date: "Apr 12, 2026", fromEntity: "HVPH", toEntity: "HVHK", doctype: "invoice", reference: "IC-INV-1047", description: "Equipment rental · CNC platform Q2", amount: 18_000, currency: "USD", amountLocal: 18_000, status: "disputed", flagReason: "HVHK queries scope; awaiting Maria/Maya review" }, { id: "ic-2026-0048", date: "Apr 11, 2026", fromEntity: "HVAU", toEntity: "HVPH", doctype: "bill", reference: "IC-BILL-204", description: "Counter-charge · regional travel reimbursement", amount: 2_640, currency: "USD", amountLocal: 2_640, status: "matched", matchReference: "INV-HVPH-0089" }, { id: "ic-2026-0049", date: "Apr 09, 2026", fromEntity: "HVSG", toEntity: "HVPH", doctype: "service", reference: "IC-INV-1049", description: "APAC HR shared services · Mar 2026", amount: 22_000, currency: "USD", amountLocal: 22_000, status: "matched", matchReference: "BILL-HVPH-0314" }, { id: "ic-2026-0050", date: "Apr 08, 2026", fromEntity: "HVIN", toEntity: "HVPH", doctype: "invoice", reference: "IC-INV-1050", description: "Software license re-billing · Q2", amount: 3_840, currency: "USD", amountLocal: 3_840, status: "pending", flagReason: "Awaiting HVPH approval in workflow" }, { id: "ic-2026-0051", date: "Apr 05, 2026", fromEntity: "HVPH", toEntity: "HVSG", doctype: "invoice", reference: "IC-INV-1051", description: "Fabricated parts · custom rebar brackets", amount: 9_600, currency: "USD", amountLocal: 9_600, status: "matched", matchReference: "BILL-HVSG-0408" }, { id: "ic-2026-0052", date: "Apr 02, 2026", fromEntity: "HVHK", toEntity: "HVAU", doctype: "loan", reference: "IC-LOAN-003", description: "Short-term loan · 90-day @ 4.2%", amount: 100_000, currency: "USD", amountLocal: 100_000, status: "matched", matchReference: "BILL-HVAU-0210" }, { id: "ic-2026-0053", date: "Apr 01, 2026", fromEntity: "HVPH", toEntity: "HVIN", doctype: "expense-recharge", reference: "IC-EXP-1053", description: "Regional ERP rollout costs (Mar)", amount: 6_900, currency: "USD", amountLocal: 6_900, status: "unmatched", flagReason: "Peer bill missing — chase HVIN finance" }, ] /* ─── ELIMINATIONS ───────────────────────────────────────────────────── */ const IC_ELIMS: ICElim[] = [ { id: "el-001", category: "ic-revenue", label: "IC management fees · Mar–Apr", pair: "HVPH ↔ HVSG", amount: 168_000, status: "auto", basis: "Auto-eliminated against matched IC bill", postedBy: "system", postedAt: "Apr 19 · 02:14" }, { id: "el-002", category: "ic-ar-ap", label: "IC AR/AP balances · APAC", pair: "All APAC", amount: 412_800, status: "auto", basis: "All matched intercompany invoices + bills", postedBy: "system", postedAt: "Apr 19 · 02:14" }, { id: "el-003", category: "profit-in-inventory", label: "Profit in HVPH→HVSG fabricated parts", pair: "HVPH → HVSG", amount: 18_400, status: "needs-review", basis: "32% intercompany markup on inventory held by HVSG at period end", postedBy: undefined, postedAt: undefined }, { id: "el-004", category: "investment-in-sub", label: "Investment in HVPH (HVG)", pair: "HVG → HVPH", amount: 4_200_000, status: "manual", basis: "100% ownership · cost method · last revalued Dec 2025", postedBy: "Maria A.", postedAt: "Apr 18 · 16:42" }, { id: "el-005", category: "investment-in-sub", label: "Investment in HVSG (HVG)", pair: "HVG → HVSG", amount: 3_400_000, status: "manual", basis: "100% ownership · cost method", postedBy: "Maria A.", postedAt: "Apr 18 · 16:42" }, { id: "el-006", category: "investment-in-sub", label: "Investment in HVAU (HVG)", pair: "HVG → HVAU", amount: 2_100_000, status: "manual", basis: "70% ownership · 30% minority interest", postedBy: "Maria A.", postedAt: "Apr 18 · 16:48" }, { id: "el-007", category: "dividends", label: "HVPH → HVG Q1 dividend", pair: "HVPH → HVG", amount: 240_000, status: "manual", basis: "Declared Apr 12, paid Apr 15", postedBy: "Anil V.", postedAt: "Apr 15 · 11:22" }, { id: "el-008", category: "ic-ar-ap", label: "IC loan balances · APS region", pair: "HVSG ↔ HVAU", amount: 500_000, status: "auto", basis: "Working capital loan tranches 1+2", postedBy: "system", postedAt: "Apr 19 · 02:14" }, ] /* ─── INTER-ENTITY TRANSFERS ─────────────────────────────────────────── */ const IE_TRANSFERS: IETransfer[] = [ { id: "iet-2026-0024", kind: "cash", date: "Apr 19, 2026", fromEntity: "HVSG", toEntity: "HVPH", amount: 180_000, currency: "PHP", fxRateUsed: 0.0177, description: "Q2 working capital top-up", status: "settled", approver: "Anil V." }, { id: "iet-2026-0025", kind: "inventory", date: "Apr 18, 2026", fromEntity: "HVPH", toEntity: "HVAU", amount: 24_400, currency: "AUD", fxRateUsed: 0.6700, description: "Rebar brackets · 1,200 units · Tower B AU", status: "posted", approver: "Maya C." }, { id: "iet-2026-0026", kind: "service-charge", date: "Apr 18, 2026", fromEntity: "HVSG", toEntity: "HVPH", amount: 22_000, currency: "USD", description: "APAC HR shared services · Mar 2026", status: "posted", approver: "Sofia M." }, { id: "iet-2026-0027", kind: "fixed-asset", date: "Apr 14, 2026", fromEntity: "HVHK", toEntity: "HVPH", amount: 48_000, currency: "USD", description: "CNC platform transfer · NBV USD 48k", status: "approved", approver: "Anil V." }, { id: "iet-2026-0028", kind: "cash", date: "Apr 12, 2026", fromEntity: "HVAU", toEntity: "HVPH", amount: 60_000, currency: "AUD", fxRateUsed: 0.6700, description: "Settle PO-HVPH-1089 advance", status: "settled", approver: "Maria A." }, { id: "iet-2026-0029", kind: "cash", date: "Apr 10, 2026", fromEntity: "HVIN", toEntity: "HVSG", amount: 800_000, currency: "INR", fxRateUsed: 0.0120, description: "Repatriation of Q1 retained earnings", status: "settled", approver: "Anil V." }, { id: "iet-2026-0030", kind: "inventory", date: "Apr 08, 2026", fromEntity: "HVPH", toEntity: "HVHK", amount: 18_000, currency: "USD", description: "Spare parts kit · CNC platform · pre-rental", status: "posted", approver: "Daniel R." }, { id: "iet-2026-0031", kind: "service-charge", date: "Apr 05, 2026", fromEntity: "HVPH", toEntity: "HVSG", amount: 84_000, currency: "USD", description: "Management fee · Mar 2026", status: "settled", approver: "Anil V." }, { id: "iet-2026-0032", kind: "cash", date: "Apr 02, 2026", fromEntity: "HVSG", toEntity: "HVHK", amount: 40_000, currency: "HKD", fxRateUsed: 0.1280, description: "Wind-down funding · period close", status: "draft", approver: undefined }, ] /* ─── CONSOLIDATION RULES ────────────────────────────────────────────── */ const CONSOL_RULES: ConsolRule[] = [ /* Ownership */ { id: "rule-own-hvph", scope: "HVPH", category: "ownership", rule: "Ownership %", value: "100% (wholly-owned)", effectiveFrom: "2020-01-01", changedBy: "Anil V.", changedAt: "2020-01-01" }, { id: "rule-own-hvsg", scope: "HVSG", category: "ownership", rule: "Ownership %", value: "100% (wholly-owned)", effectiveFrom: "2020-01-01", changedBy: "Anil V.", changedAt: "2020-01-01" }, { id: "rule-own-hvhk", scope: "HVHK", category: "ownership", rule: "Ownership %", value: "100% (wholly-owned)", effectiveFrom: "2020-01-01" }, { id: "rule-own-hvau", scope: "HVAU", category: "ownership", rule: "Ownership %", value: "70% (30% MI)", effectiveFrom: "2022-07-01", changedBy: "Anil V.", changedAt: "2022-07-01" }, { id: "rule-own-hvin", scope: "HVIN", category: "ownership", rule: "Ownership %", value: "100% (wholly-owned)", effectiveFrom: "2023-04-01" }, /* FX policy */ { id: "rule-fx-bs", scope: "All entities", category: "fx-policy", rule: "Balance sheet translation", value: "Closing rate (period end)", effectiveFrom: "2024-01-01" }, { id: "rule-fx-pl", scope: "All entities", category: "fx-policy", rule: "P&L translation", value: "Avg monthly rate", effectiveFrom: "2024-01-01" }, { id: "rule-fx-eq", scope: "All entities", category: "fx-policy", rule: "Equity translation", value: "Historical rate (at posting)", effectiveFrom: "2024-01-01" }, { id: "rule-fx-cta", scope: "All entities", category: "fx-policy", rule: "Translation diff → CTA", value: "Auto-post to OCI · CTA reserve", effectiveFrom: "2024-01-01" }, /* Elimination policies */ { id: "rule-el-revenue", scope: "All entities", category: "elimination", rule: "IC revenue / cost", value: "Auto-eliminate when matched on both sides", effectiveFrom: "2024-01-01" }, { id: "rule-el-arap", scope: "All entities", category: "elimination", rule: "IC AR/AP balances", value: "Auto-eliminate against IC counterparty", effectiveFrom: "2024-01-01" }, { id: "rule-el-pii", scope: "All entities", category: "elimination", rule: "Profit in inventory", value: "Manual review · markup ≥ 5%", effectiveFrom: "2024-01-01" }, /* Minority interest */ { id: "rule-mi-hvau", scope: "HVAU", category: "minority-interest", rule: "30% minority interest", value: "Auto-allocate 30% of NI to MI line", effectiveFrom: "2022-07-01" }, /* Rollup */ { id: "rule-roll-apac", scope: "APAC Hub", category: "rollup", rule: "Region rollup", value: "HVPH + HVSG + HVHK → APAC", effectiveFrom: "2024-01-01" }, { id: "rule-roll-aps", scope: "Asia Pacific South", category: "rollup", rule: "Region rollup", value: "HVAU + HVIN → APS", effectiveFrom: "2024-01-01" }, { id: "rule-roll-hv", scope: "Helios Vertex Group", category: "rollup", rule: "Group rollup", value: "APAC + APS → HVG", effectiveFrom: "2024-01-01" }, ] /* ─── SUBSIDIARY KPIs (for the navigator hero) ───────────────────────── */ const SUBSIDIARY_KPIS: SubsidiaryKPI[] = [ { entityCode: "HVPH", health: "good", revenueYTD: 8_240_000, netIncomeYTD: 980_000, closeStatus: "in-progress", closeProgress: 75, arOverdue: 84_000, apOverdue: 22_000, headcount: 412, flags: ["BIR 1601-EQ due Apr 30"] }, { entityCode: "HVSG", health: "watch", revenueYTD: 6_120_000, netIncomeYTD: 742_000, closeStatus: "in-progress", closeProgress: 40, arOverdue: 31_000, apOverdue: 18_400, headcount: 184, flags: ["Bank rec outstanding", "Pacific Steel invoice late"] }, { entityCode: "HVHK", health: "concern", revenueYTD: 2_840_000, netIncomeYTD: 142_000, closeStatus: "blocked", closeProgress: 15, arOverdue: 124_000, apOverdue: 8_200, headcount: 84, flags: ["Bright Industries 62d late", "IC dispute open"] }, { entityCode: "HVAU", health: "good", revenueYTD: 4_220_000, netIncomeYTD: 612_000, closeStatus: "in-progress", closeProgress: 60, arOverdue: 18_400, apOverdue: 12_200, headcount: 142, flags: ["MI allocation needs review"] }, { entityCode: "HVIN", health: "good", revenueYTD: 3_180_000, netIncomeYTD: 428_000, closeStatus: "in-progress", closeProgress: 80, arOverdue: 8_400, apOverdue: 4_200, headcount: 278, flags: [] }, ] function subsidiaryKPI(code: string): SubsidiaryKPI | undefined { return SUBSIDIARY_KPIS.find(k => k.entityCode === code) } // SANDBOX Object.assign(globalThis as any, { IC_TXNS, IC_ELIMS, IE_TRANSFERS, CONSOL_RULES, SUBSIDIARY_KPIS, subsidiaryKPI, }) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/comms.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/comms.tsx * ---------------------------------------------------------------------------- * Mock data for the Cenora Communications module. * * Modelled on Microsoft Teams but reworked: * GROUPS (Teams equivalent) * ├ CHANNELS * │ └ SUB-CHANNELS (Cenora addition — Teams flattens this) * └ ... * DIRECT MESSAGES — 1:1 + small ad-hoc groups * CALLS — call history (voice + video) * MEETINGS — scheduled + recurring meetings * * Groups are seeded as "realistic mess": by entity (HVPH/HVSG/HVHK/HVAU), * by function (Procurement/Finance/HR), and by project — exactly how a * real multi-entity org organizes itself. * * Every message can pin to a Cenora document via `linkedDoc` — that's what * powers the doc-embedded chat surfaces (PO form, IRQ, Sales Opp, etc). * ============================================================================ */ /* ─── TYPES ──────────────────────────────────────────────────────────── */ interface CommsUser { id: string name: string initials: string role: string tone: "teal" | "sand" | "ink" | "ocean" | "amber" presence: "available" | "busy" | "dnd" | "focus" | "away" | "offline" statusMsg?: string } interface SubChannel { id: string name: string emoji?: string unread?: number muted?: boolean } interface Channel { id: string name: string emoji?: string private?: boolean unread?: number muted?: boolean subChannels?: SubChannel[] /* If this channel is auto-linked to a Cenora doctype, this fills in. */ linkedDoctype?: string } interface Group { id: string name: string kind: "entity" | "function" | "project" | "leadership" blurb: string members: number color: string /* avatar tile bg */ initials: string channels: Channel[] } interface ChatMsg { id: string authorId: string time: string /* display string */ text: string reactions?: { emoji: string; count: number; mine?: boolean }[] attachments?: { kind: "doc" | "image" | "file"; name: string; sub?: string }[] linkedDoc?: { kind: string; id: string; label: string } /* clickable chip */ pinned?: boolean edited?: boolean thread?: ChatMsg[] /* AI summaries */ aiSummary?: string /* System messages (call started, user joined, etc) */ system?: "call-started" | "call-ended" | "user-joined" | "decision" | "action-item" systemMeta?: any } interface DirectChat { id: string /* For 1:1, single participant; for ad-hoc groups, multiple */ participantIds: string[] unread?: number pinned?: boolean lastMsgPreview: string lastMsgTime: string muted?: boolean } interface CallHistoryEntry { id: string kind: "voice" | "video" | "meeting" direction: "in" | "out" | "missed" participantIds: string[] startedAt: string /* display string */ duration?: string /* "12m" / "1h 04m" */ recording?: boolean hasTranscript?: boolean topic?: string } interface Meeting { id: string title: string when: string /* display string */ startISO: string durationMin: number recurring?: string /* "Weekly · Mondays" */ participantIds: string[] organizerId: string hostedBy: "cenora" | "zoom" | "google" | "teams" agenda?: string[] joinable?: boolean /* If true, "Join now" button live */ isLive?: boolean } /* ─── USERS ──────────────────────────────────────────────────────────── */ const COMMS_USERS: CommsUser[] = [ /* The default tenant user is Maya C. — Procurement Director */ { id: "u-kim", name: "Maya C.", initials: "MC", role: "Procurement Director", tone: "teal", presence: "available" }, { id: "u-maria", name: "Maria A.", initials: "MA", role: "Senior Accountant · HVPH", tone: "sand", presence: "available" }, { id: "u-daniel", name: "Daniel R.", initials: "DR", role: "Operations Manager", tone: "ocean", presence: "busy", statusMsg: "In a meeting until 3pm" }, { id: "u-sofia", name: "Sofia M.", initials: "SM", role: "HR Business Partner", tone: "amber", presence: "available" }, { id: "u-anil", name: "Anil V.", initials: "AV", role: "CFO · Group", tone: "ink", presence: "focus", statusMsg: "Focus mode · do not disturb until 4pm" }, { id: "u-tom", name: "Tom K.", initials: "TK", role: "Platform Admin", tone: "ink", presence: "available" }, { id: "u-priya", name: "Priya I.", initials: "PI", role: "VP Operations · APAC", tone: "amber", presence: "available" }, { id: "u-mason", name: "Mason P.", initials: "MP", role: "Account Executive", tone: "ocean", presence: "available" }, { id: "u-vanessa", name: "Vanessa L.", initials: "VL", role: "Ops Engineer", tone: "teal", presence: "away" }, { id: "u-kenneth", name: "Kenneth T.", initials: "KT", role: "Sales Lead · HVSG", tone: "sand", presence: "dnd", statusMsg: "On a customer call" }, { id: "u-anya", name: "Anya R.", initials: "AR", role: "Practice Lead · PS", tone: "ocean", presence: "available" }, { id: "u-anand", name: "Anand K.", initials: "AK", role: "Plant Manager · HVIN", tone: "amber", presence: "available" }, { id: "u-mia", name: "Mia H.", initials: "MH", role: "PM · HVAU", tone: "teal", presence: "offline" }, { id: "u-eric", name: "Eric W.", initials: "EW", role: "E-comm Manager", tone: "ink", presence: "available" }, { id: "u-maya", name: "Maya R.", initials: "MR", role: "Finance Manager · HVHK", tone: "sand", presence: "busy" }, { id: "u-james", name: "James O.", initials: "JO", role: "Warehouse Lead · HVPH", tone: "ocean", presence: "available" }, { id: "u-ling", name: "Ling W.", initials: "LW", role: "Buyer · HVSG", tone: "amber", presence: "available" }, { id: "u-bot-ai", name: "@cenora", initials: "AI", role: "AI assistant", tone: "teal", presence: "available" }, ] function commsUser(id: string): CommsUser { return COMMS_USERS.find(u => u.id === id) ?? COMMS_USERS[0] } /* ─── GROUPS / CHANNELS / SUB-CHANNELS ──────────────────────────────── */ const COMMS_GROUPS: Group[] = [ /* ━━━ ENTITY-BASED ━━━ */ { id: "g-hvph", name: "HVPH · Manila", kind: "entity", blurb: "Helios Vertex Philippines — daily ops, BIR filings, Manila warehouse", members: 38, color: "bg-brand", initials: "PH", channels: [ { id: "c-hvph-general", name: "general", emoji: "🏢", unread: 0 }, { id: "c-hvph-announce", name: "announcements", emoji: "📣", unread: 2 }, { id: "c-hvph-wh", name: "warehouse-floor", emoji: "📦", subChannels: [ { id: "sc-hvph-receiving", name: "receiving", unread: 3 }, { id: "sc-hvph-shipping", name: "shipping" }, { id: "sc-hvph-cycle", name: "cycle-count" }, ]}, { id: "c-hvph-bir", name: "bir-compliance", emoji: "📋", unread: 1, subChannels: [ { id: "sc-hvph-2307", name: "form-2307" }, { id: "sc-hvph-1601eq", name: "form-1601eq" }, { id: "sc-hvph-vat", name: "vat-filings", unread: 1 }, ]}, { id: "c-hvph-supervisor", name: "supervisor-only", emoji: "🔒", private: true }, ], }, { id: "g-hvsg", name: "HVSG · Singapore", kind: "entity", blurb: "Helios Vertex Singapore — APAC HQ, treasury, GST F5", members: 22, color: "bg-info", initials: "SG", channels: [ { id: "c-hvsg-general", name: "general", emoji: "🏢" }, { id: "c-hvsg-treasury", name: "treasury", emoji: "💰", unread: 4 }, { id: "c-hvsg-gst", name: "gst-filings", emoji: "📋" }, ], }, { id: "g-hvhk", name: "HVHK · Hong Kong", kind: "entity", blurb: "Helios Vertex HK — closing this period", members: 14, color: "bg-danger", initials: "HK", channels: [ { id: "c-hvhk-general", name: "general", emoji: "🏢" }, { id: "c-hvhk-closing", name: "period-close", emoji: "🗓️", unread: 6 }, ], }, { id: "g-hvau", name: "HVAU · Sydney", kind: "entity", blurb: "Helios Vertex Australia — BAS, STP, Xero handoff", members: 18, color: "bg-info", initials: "AU", channels: [ { id: "c-hvau-general", name: "general", emoji: "🏢" }, ], }, /* ━━━ FUNCTION-BASED ━━━ */ { id: "g-procurement", name: "Procurement", kind: "function", blurb: "Cross-entity procurement — POs, vendors, contracts", members: 24, color: "bg-accent-deep", initials: "PR", channels: [ { id: "c-proc-general", name: "general", emoji: "🛒", unread: 0 }, { id: "c-proc-pos", name: "purchase-orders", emoji: "📄", unread: 5, linkedDoctype: "po", subChannels: [ { id: "sc-po-overdue", name: "overdue-pos", unread: 2 }, { id: "sc-po-vendor-issues", name: "vendor-issues", unread: 3 }, { id: "sc-po-approvals", name: "needs-approval" }, ]}, { id: "c-proc-vendors", name: "vendors", emoji: "🏭", subChannels: [ { id: "sc-vendor-onboarding", name: "onboarding" }, { id: "sc-vendor-perf", name: "performance", unread: 1 }, ]}, { id: "c-proc-irq", name: "item-requests", emoji: "🏷️", unread: 2, linkedDoctype: "irq" }, { id: "c-proc-contracts", name: "contracts", emoji: "📜" }, { id: "c-proc-sourcing", name: "sourcing-projects", emoji: "🔍", private: true }, ], }, { id: "g-finance", name: "Finance", kind: "function", blurb: "Group finance — close, consolidation, treasury, audit", members: 16, color: "bg-success", initials: "FN", channels: [ { id: "c-fin-general", name: "general", emoji: "📊" }, { id: "c-fin-close", name: "month-end-close", emoji: "🗓️", unread: 3, subChannels: [ { id: "sc-close-apr26", name: "april-2026", unread: 3 }, { id: "sc-close-mar26", name: "march-2026", muted: true }, { id: "sc-close-runbook", name: "runbook-edits" }, ]}, { id: "c-fin-ar", name: "ar-collections", emoji: "💵", unread: 1 }, { id: "c-fin-bankrecon", name: "bank-recon", emoji: "🏦", linkedDoctype: "bank-recon" }, { id: "c-fin-audit", name: "audit-pbc", emoji: "🔎", private: true }, ], }, { id: "g-ops", name: "Operations", kind: "function", blurb: "Manufacturing · Warehouse · Logistics · Field Service", members: 31, color: "bg-warn", initials: "OP", channels: [ { id: "c-ops-general", name: "general", emoji: "⚙️" }, { id: "c-ops-mfg", name: "manufacturing", emoji: "🏭", unread: 2, linkedDoctype: "work-order", subChannels: [ { id: "sc-wo-shopfloor", name: "shop-floor-live", unread: 2 }, { id: "sc-wo-quality", name: "quality-holds" }, { id: "sc-wo-bom-changes", name: "bom-changes" }, ]}, { id: "c-ops-field", name: "field-service", emoji: "🛠️", unread: 1, linkedDoctype: "field-job" }, { id: "c-ops-logistics", name: "logistics", emoji: "🚚" }, ], }, { id: "g-hr", name: "People & Culture", kind: "function", blurb: "HR — hiring, performance, payroll, cases, culture", members: 12, color: "bg-accent-deep", initials: "HR", channels: [ { id: "c-hr-general", name: "general", emoji: "🤝" }, { id: "c-hr-hiring", name: "active-reqs", emoji: "💼", unread: 2 }, { id: "c-hr-payroll", name: "payroll-runs", emoji: "💸" }, { id: "c-hr-culture", name: "culture-club", emoji: "🎉" }, ], }, /* ━━━ PROJECT-BASED ━━━ */ { id: "g-prj-cebu", name: "Project · Cebu Warehouse", kind: "project", blurb: "Greenfield WH build, Cebu — opening Q4 2026", members: 9, color: "bg-info", initials: "CB", channels: [ { id: "c-prj-cebu-general", name: "general", emoji: "🏗️", unread: 1 }, { id: "c-prj-cebu-vendors", name: "vendor-bids", emoji: "📄" }, { id: "c-prj-cebu-permits", name: "permits-pcab", emoji: "📋", unread: 1 }, ], }, { id: "g-prj-sap", name: "Project · SAP Decommission", kind: "project", blurb: "Sunset SAP Business One — full migration to Cenora", members: 6, color: "bg-ink", initials: "SP", channels: [ { id: "c-prj-sap-general", name: "general", emoji: "⚡", unread: 8 }, { id: "c-prj-sap-cutover", name: "cutover-plan", emoji: "🚦", subChannels: [ { id: "sc-sap-week1", name: "week-1-pilot" }, { id: "sc-sap-week2", name: "week-2-finance", unread: 2 }, { id: "sc-sap-rollback", name: "rollback-plan" }, ]}, ], }, { id: "g-leadership", name: "Leadership Council", kind: "leadership", blurb: "Executive — strategy, board prep, M&A", members: 6, color: "bg-brand", initials: "LC", channels: [ { id: "c-lc-general", name: "general", emoji: "🎯" }, { id: "c-lc-board", name: "board-prep", emoji: "📊", unread: 1 }, { id: "c-lc-ma", name: "m-and-a", emoji: "🤝", private: true }, ], }, ] /* ─── MESSAGES per channel (selected channels populated) ────────────── */ const COMMS_MESSAGES: Record = { /* Procurement > Purchase Orders > overdue-pos */ "sc-po-overdue": [ { id: "m1", authorId: "u-kim", time: "Yesterday · 4:12 PM", text: "Pulling together the overdue list for Mon standup. SteelMark are still ghosting us on PO-HVPH-1089. Anyone in touch with their AP?", pinned: true, }, { id: "m2", authorId: "u-ling", time: "Yesterday · 4:31 PM", text: "I have Lin's WhatsApp — let me ping her tonight. Last time it took 2 days but she actually responds.", }, { id: "m3", authorId: "u-james", time: "Yesterday · 5:02 PM", text: "FYI we have ~8 working days of buffer rebar before the Tower B pour. After that we need to lock an alt.", linkedDoc: { kind: "wo", id: "WO-2026-0142", label: "WO-2026-0142 · Tower B foundation" }, }, { id: "m4", authorId: "u-bot-ai", time: "Yesterday · 5:03 PM", text: "Heads up — Pacific Steel Co is 8% cheaper and 94% on-time. I drafted a quick RFQ; want me to send it to your contact there?", reactions: [{ emoji: "👍", count: 3, mine: true }], }, { id: "m5", authorId: "u-kim", time: "Today · 9:14 AM", text: "Let's do it. @Ling can you draft the cutover comms to the Tower B PM in case we have to switch mid-pour?", }, { id: "m6", authorId: "u-ling", time: "Today · 9:21 AM", text: "On it. Will share a draft by EOD.", reactions: [{ emoji: "🙏", count: 2 }], }, { id: "m7", authorId: "u-bot-ai", time: "Today · 11:30 AM", text: "**Channel summary (last 24h)** — 6 messages on PO-1089 SteelMark delay. Decision: pursue Pacific Steel as backup. Ling drafting cutover comms by EOD. @Maya to send formal RFQ.", aiSummary: "summary", }, ], /* Procurement > IRQs */ "c-proc-irq": [ { id: "m1", authorId: "u-james", time: "Mon · 10:15 AM", text: "New IRQ for monoblock chairs (200 units) — Tower B canteen.", linkedDoc: { kind: "irq", id: "IRQ-0206", label: "IRQ-0206 · Monoblock Chairs" }, }, { id: "m2", authorId: "u-kim", time: "Mon · 10:42 AM", text: "Approved. @Ling source from existing vendors first, please.", }, { id: "m3", authorId: "u-ling", time: "Mon · 11:14 AM", text: "PlasticHub MNL has them at ₱180/unit, lead time 4 days. Cheaper than UniOffice.", reactions: [{ emoji: "✅", count: 2, mine: true }], }, ], /* Finance > Month-End Close > April 2026 */ "sc-close-apr26": [ { id: "m1", authorId: "u-maria", time: "Yesterday · 8:00 AM", text: "Apr close kickoff — checklist refreshed. 4/12 steps done. HVSG bank rec still outstanding.", pinned: true, }, { id: "m2", authorId: "u-maya", time: "Yesterday · 9:14 AM", text: "HVHK accruals — I posted the rent and utility accruals last night. JE-2026-04-0142 / 0143.", }, { id: "m3", authorId: "u-anil", time: "Yesterday · 11:30 AM", text: "Need FX revaluation signed off by Wed. @Maria can you send me the snapshot?", }, { id: "m4", authorId: "u-maria", time: "Yesterday · 2:18 PM", text: "Sending tonight after the rates close. Tagging the relevant entries.", }, { id: "m5", authorId: "u-bot-ai", time: "Today · 8:00 AM", text: "**Daily close digest** — 4/12 steps complete · 2 vendor invoices still late · forecast close: Apr 30 (on track). HVSG bank rec is the critical path.", aiSummary: "daily-digest", }, { id: "m6", authorId: "u-maya", time: "Today · 9:42 AM", text: "FYI Bright Industries HK paid USD 8k against AR-2026-0218 overnight. Allocation done.", linkedDoc: { kind: "bill", id: "AR-2026-0218", label: "AR-2026-0218 · Bright Industries" }, reactions: [{ emoji: "🎉", count: 3 }], }, ], /* Operations > Manufacturing > shop-floor-live */ "sc-wo-shopfloor": [ { id: "m1", authorId: "u-anand", time: "Today · 7:00 AM", text: "Shift A standup — WO-2026-0142 on track for 2pm completion. Line 2 has a calibration issue on the heat sealer; quality holding the run.", linkedDoc: { kind: "wo", id: "WO-2026-0142", label: "WO-2026-0142" }, }, { id: "m2", authorId: "u-daniel", time: "Today · 7:14 AM", text: "Maintenance ETA on the heat sealer? @Anand", }, { id: "m3", authorId: "u-anand", time: "Today · 7:18 AM", text: "30 min. Tech is on site. Will resume by 8am.", }, ], /* Project · SAP Decom > week-2-finance */ "sc-sap-week2": [ { id: "m1", authorId: "u-tom", time: "Mon · 9:00 AM", text: "Week 2 starts Mon. Finance modules cut over: GL, AP, AR, Cash. Bank rec on Tue.", pinned: true, }, { id: "m2", authorId: "u-anil", time: "Mon · 9:42 AM", text: "Risk: the SAP B1 → Cenora COA mapping needs final sign-off. @Maria can you confirm by tomorrow?", }, { id: "m3", authorId: "u-maria", time: "Mon · 11:15 AM", text: "Sign-off done. One open Q on account 620100 → 620150 split; covered in the mapping sheet.", attachments: [{ kind: "doc", name: "COA-mapping-SAP-Cenora-v4.xlsx", sub: "Updated yesterday · Maria A." }], }, ], /* Generic fallback used by less-detailed channels — keeps the UI live */ "_default": [ { id: "m1", authorId: "u-tom", time: "Today · 9:00 AM", text: "Welcome to the channel. Pinned the channel charter — read before posting.", pinned: true, }, { id: "m2", authorId: "u-vanessa", time: "Today · 9:30 AM", text: "Quick reminder: use sub-channels for focused topics, keep #general light.", reactions: [{ emoji: "👍", count: 4 }], }, ], } function commsMessages(channelId: string): ChatMsg[] { return COMMS_MESSAGES[channelId] ?? COMMS_MESSAGES["_default"] } /* ─── DIRECT MESSAGES ────────────────────────────────────────────────── */ const COMMS_DMS: DirectChat[] = [ { id: "dm-maria", participantIds: ["u-maria"], unread: 2, pinned: true, lastMsgPreview: "Sending tonight after the rates close.", lastMsgTime: "2h" }, { id: "dm-daniel", participantIds: ["u-daniel"], unread: 0, pinned: true, lastMsgPreview: "Maintenance ETA on the heat sealer?", lastMsgTime: "4h" }, { id: "dm-anil", participantIds: ["u-anil"], unread: 1, lastMsgPreview: "Pls send me the Apr close snapshot", lastMsgTime: "5h" }, { id: "dm-ling-james", participantIds: ["u-ling", "u-james"], unread: 0, lastMsgPreview: "On it. Will share a draft by EOD.", lastMsgTime: "1d" }, { id: "dm-mason", participantIds: ["u-mason"], unread: 0, lastMsgPreview: "Closed-won Pacific Ventures, $48k.", lastMsgTime: "1d" }, { id: "dm-sofia", participantIds: ["u-sofia"], unread: 0, lastMsgPreview: "New hire paperwork sent.", lastMsgTime: "2d" }, { id: "dm-tom", participantIds: ["u-tom"], unread: 0, lastMsgPreview: "Week 2 cutover starts Mon.", lastMsgTime: "2d" }, { id: "dm-priya", participantIds: ["u-priya"], unread: 0, lastMsgPreview: "Pls sign off Q1 OKRs", lastMsgTime: "3d", muted: true }, ] /* DM "channels" use their own message buckets */ const COMMS_DM_MESSAGES: Record = { "dm-maria": [ { id: "m1", authorId: "u-kim", time: "Yesterday · 3:42 PM", text: "Hey — quick one. Did Bright Industries HK ever come back to us on the Apr invoice?", }, { id: "m2", authorId: "u-maria", time: "Yesterday · 4:11 PM", text: "Just did — paid USD 8k overnight. I'll allocate it this morning.", linkedDoc: { kind: "bill", id: "AR-2026-0218", label: "AR-2026-0218" }, }, { id: "m3", authorId: "u-kim", time: "Today · 9:02 AM", text: "Nice. Also — Apr close snapshot — Anil needs it by Wed.", }, { id: "m4", authorId: "u-maria", time: "Today · 9:14 AM", text: "Sending tonight after the rates close.", }, ], "dm-daniel": [ { id: "m1", authorId: "u-kim", time: "Today · 7:12 AM", text: "Maintenance ETA on the heat sealer?" }, { id: "m2", authorId: "u-daniel", time: "Today · 7:18 AM", text: "30 min. Tech is on site. Will resume by 8am." }, ], "_default": [ { id: "m1", authorId: "u-kim", time: "Today", text: "Hey 👋" }, ], } function commsDMMessages(dmId: string): ChatMsg[] { return COMMS_DM_MESSAGES[dmId] ?? COMMS_DM_MESSAGES["_default"] } /* ─── CALL HISTORY ───────────────────────────────────────────────────── */ const COMMS_CALL_HISTORY: CallHistoryEntry[] = [ { id: "cl1", kind: "video", direction: "out", participantIds: ["u-maria"], startedAt: "Today · 10:14 AM", duration: "12m 04s", recording: true, hasTranscript: true, topic: "Apr close snapshot review" }, { id: "cl2", kind: "voice", direction: "in", participantIds: ["u-daniel"], startedAt: "Today · 8:02 AM", duration: "3m 12s", topic: "Heat sealer maintenance" }, { id: "cl3", kind: "video", direction: "missed", participantIds: ["u-anil"], startedAt: "Today · 7:45 AM" }, { id: "cl4", kind: "meeting", direction: "out", participantIds: ["u-daniel", "u-anand", "u-james"], startedAt: "Yesterday · 4:00 PM", duration: "48m 22s", recording: true, hasTranscript: true, topic: "Shop floor weekly" }, { id: "cl5", kind: "voice", direction: "out", participantIds: ["u-ling"], startedAt: "Yesterday · 2:14 PM", duration: "8m 34s", topic: "PlasticHub MNL pricing" }, { id: "cl6", kind: "meeting", direction: "in", participantIds: ["u-anil", "u-priya", "u-maria", "u-tom"], startedAt: "Yesterday · 10:00 AM", duration: "1h 04m", recording: true, hasTranscript: true, topic: "Leadership · weekly" }, { id: "cl7", kind: "video", direction: "missed", participantIds: ["u-mason"], startedAt: "Mon · 3:14 PM" }, { id: "cl8", kind: "voice", direction: "in", participantIds: ["u-sofia"], startedAt: "Mon · 1:42 PM", duration: "5m 18s", topic: "New hire IT setup" }, { id: "cl9", kind: "meeting", direction: "out", participantIds: ["u-tom", "u-vanessa", "u-anil"], startedAt: "Mon · 11:00 AM", duration: "57m 12s", recording: true, hasTranscript: true, topic: "SAP cutover plan walkthrough" }, { id: "cl10", kind: "voice", direction: "out", participantIds: ["u-mia"], startedAt: "Fri · 4:32 PM", duration: "14m 02s", topic: "HVAU Q1 reporting" }, ] /* ─── MEETINGS ───────────────────────────────────────────────────────── */ const COMMS_MEETINGS: Meeting[] = [ { id: "mt1", title: "Procurement standup", when: "Today · 9:30 AM", startISO: "2026-04-21T09:30", durationMin: 25, recurring: "Daily · Weekdays", participantIds: ["u-kim", "u-ling", "u-james", "u-vanessa"], organizerId: "u-kim", hostedBy: "cenora", agenda: ["Overdue POs", "IRQ approvals queue", "Vendor escalations"], joinable: true, isLive: true, }, { id: "mt2", title: "Apr close — daily sync", when: "Today · 10:30 AM", startISO: "2026-04-21T10:30", durationMin: 30, recurring: "Daily · Apr 1 → Apr 30", participantIds: ["u-maria", "u-anil", "u-maya"], organizerId: "u-maria", hostedBy: "cenora", agenda: ["Step-by-step status", "Blockers", "Tomorrow's targets"], joinable: true, }, { id: "mt3", title: "Shop floor weekly", when: "Today · 4:00 PM", startISO: "2026-04-21T16:00", durationMin: 45, recurring: "Weekly · Tuesdays", participantIds: ["u-daniel", "u-anand", "u-james"], organizerId: "u-daniel", hostedBy: "cenora", agenda: ["OEE trend", "Quality holds", "Maintenance backlog"], }, { id: "mt4", title: "Leadership Council", when: "Tomorrow · 10:00 AM", startISO: "2026-04-22T10:00", durationMin: 60, recurring: "Weekly · Wednesdays", participantIds: ["u-anil", "u-priya", "u-maria", "u-kim", "u-sofia"], organizerId: "u-anil", hostedBy: "cenora", agenda: ["Apr close status", "Cebu warehouse update", "M&A pipeline"], }, { id: "mt5", title: "SAP cutover — Week 2 kickoff", when: "Tomorrow · 2:00 PM", startISO: "2026-04-22T14:00", durationMin: 90, participantIds: ["u-tom", "u-vanessa", "u-maria", "u-anil"], organizerId: "u-tom", hostedBy: "cenora", agenda: ["GL/AP/AR/Cash cutover sequence", "Bank rec Tue", "Rollback plan"], }, { id: "mt6", title: "Vendor QBR · Pacific Steel", when: "Thu · 11:00 AM", startISO: "2026-04-24T11:00", durationMin: 45, participantIds: ["u-kim", "u-ling", "u-james"], organizerId: "u-kim", hostedBy: "zoom", agenda: ["YTD performance", "Pricing for FY27", "Tower C forecast"], }, { id: "mt7", title: "HR onboarding · 8 new hires", when: "Fri · 9:00 AM", startISO: "2026-04-25T09:00", durationMin: 120, participantIds: ["u-sofia", "u-tom"], organizerId: "u-sofia", hostedBy: "cenora", agenda: ["Welcome", "IT setup", "Tour", "First week plan"], }, ] /* ─── ACTIVE CALL (mock) ─────────────────────────────────────────────── */ const ACTIVE_CALL_PARTICIPANTS = [ { id: "u-kim", speaking: true, muted: false, video: true, hand: false, you: true }, { id: "u-maria", speaking: false, muted: false, video: true, hand: false }, { id: "u-anil", speaking: false, muted: true, video: false, hand: true }, { id: "u-maya", speaking: false, muted: true, video: true, hand: false }, { id: "u-tom", speaking: false, muted: false, video: false, hand: false }, ] const ACTIVE_CALL_TRANSCRIPT = [ { who: "u-maria", time: "00:14", text: "Apr close is 4 of 12 steps. HVSG bank rec is the critical path." }, { who: "u-anil", time: "00:42", text: "What's blocking HVSG specifically?" }, { who: "u-maria", time: "00:58", text: "Two vendor invoices late from Pacific Steel and Manila Iron. Both expected today." }, { who: "u-kim", time: "01:24", text: "Pacific Steel sent theirs this morning — Ling forwarded it 10 min ago." }, { who: "u-anil", time: "01:38", text: "Good. Maya — HVHK accruals?" }, { who: "u-maya", time: "01:46", text: "Done last night. JE-2026-04-0142 and 0143 — rent and utilities." }, { who: "u-bot-ai", time: "02:12", text: "Action item captured: Maria to send Apr close snapshot to Anil by Wed." }, ] // SANDBOX Object.assign(globalThis as any, { COMMS_USERS, COMMS_GROUPS, COMMS_MESSAGES, COMMS_DMS, COMMS_DM_MESSAGES, COMMS_CALL_HISTORY, COMMS_MEETINGS, ACTIVE_CALL_PARTICIPANTS, ACTIVE_CALL_TRANSCRIPT, commsUser, commsMessages, commsDMMessages, }) })();/*__IIFE_WRAP_END__*/ /* ============================================================================ * IMPORTED MOCKS (merge v3.3): Tickets, Customer Service, IT, Facilities, Marketing * ============================================================================ */ /* ═════ apps/web/lib/mock/tickets.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/tickets.tsx * ---------------------------------------------------------------------------- * Cross-module Ticketing engine seed data. Six ticket types: * customer_support, it_request, facility_request, hr_case, * project_issue, asset_request * * Each ticket shares a common shape (id, type, status, priority, sla, * assignee, requester, createdAt, dueIn, subject, body, comments, audit, * linkedRecords) plus a `custom` object with per-type fields. * * Six type-registry rows define the per-type queue columns + ActionBar * actions consumed by and the unified . * ============================================================================ */ /* ─── Type registry ────────────────────────────────────────────────── */ const TKT_TYPES = [ { id: "customer_support", label: "Customer Support", ownerModule: "customer-service", icon: "headphones", tone: "brand", color: "var(--brand)", sla: { firstResponseMin: 30, resolveHours: 8 }, queueRoute: "/customer-service/tickets", customColumns: ["channel", "customer", "linkedDoc"], actions: ["assign-me", "reply", "internal-note", "resolve", "send-csat", "escalate"] }, { id: "it_request", label: "IT Request", ownerModule: "it", icon: "monitor", tone: "info", color: "var(--info)", sla: { firstResponseMin: 60, resolveHours: 24 }, queueRoute: "/it/tickets", customColumns: ["category", "device", "asset"], actions: ["assign-me", "request-info", "schedule-visit", "resolve", "escalate"] }, { id: "facility_request", label: "Facilities", ownerModule: "facilities", icon: "building", tone: "warn", color: "var(--warn)", sla: { firstResponseMin: 120, resolveHours: 48 }, queueRoute: "/facilities/tickets", customColumns: ["location", "equipment", "severity"], actions: ["assign-me", "dispatch-vendor", "schedule-visit", "resolve", "escalate"] }, { id: "hr_case", label: "HR Case", ownerModule: "hr", icon: "user", tone: "danger", color: "var(--danger)", sla: { firstResponseMin: 240, resolveHours: 72 }, queueRoute: "/hr/cases", customColumns: ["category", "confidential", "employee"], actions: ["assign-me", "schedule-meeting", "request-docs", "resolve", "escalate"] }, { id: "project_issue", label: "Project Issue", ownerModule: "pm", icon: "briefcase", tone: "accent", color: "var(--accent)", sla: { firstResponseMin: 240, resolveHours: 96 }, queueRoute: "/pm/issues", customColumns: ["project", "blocker", "story"], actions: ["assign-me", "link-task", "resolve", "escalate"] }, { id: "asset_request", label: "Asset Request", ownerModule: "assets", icon: "package", tone: "success", color: "var(--success)", sla: { firstResponseMin: 480, resolveHours: 120 }, queueRoute: "/assets/requests", customColumns: ["asset", "issueType", "downtime"], actions: ["assign-me", "schedule-maintenance", "resolve", "escalate"] }, ] /* ─── Agents/owners pool ────────────────────────────────────────────── */ const TKT_AGENTS = [ { initials: "SM", name: "Sofia M.", tone: "amber", team: "customer-service" }, { initials: "OP", name: "Olivia P.", tone: "amber", team: "customer-service" }, { initials: "MR", name: "Maya R.", tone: "blue", team: "customer-service" }, { initials: "RT", name: "Ramon T.", tone: "teal", team: "it" }, { initials: "AK", name: "Anand K.", tone: "blue", team: "it" }, { initials: "DL", name: "Diane L.", tone: "amber", team: "it" }, { initials: "BP", name: "Ben P.", tone: "amber", team: "facilities" }, { initials: "GC", name: "Grace C.", tone: "teal", team: "facilities" }, { initials: "EL", name: "Elena L.", tone: "blue", team: "hr" }, { initials: "JM", name: "Jaime M.", tone: "ink", team: "hr" }, { initials: "MC", name: "Maya C.", tone: "teal", team: "pm" }, { initials: "FB", name: "Felix B.", tone: "amber", team: "pm" }, { initials: "NS", name: "Nina S.", tone: "blue", team: "assets" }, ] /* ─── Ticket bank — 30 tickets across 6 types ───────────────────────── */ const TKT_TICKETS = [ /* Customer Support · 8 */ { id: "TKT-1041", type: "customer_support", subject: "Invoice INV-2026-1184 — wrong VAT applied", status: "open", priority: "P1", sla: "breached", assignee: "SM", requester: "Jose A. Reyes · Globe Telecom", entity: "HVPH", createdAgo: "3h", dueIn: "−12m", custom: { channel: "email", customer: "Globe Telecom", linkedDoc: { type: "Invoice", id: "INV-2026-1184" } } }, { id: "TKT-1040", type: "customer_support", subject: "Order SO-0884 — delivery delayed?", status: "open", priority: "P2", sla: "at-risk", assignee: "MR", requester: "Mei Lin Tan · Metro Retail SG", entity: "HVSG", createdAgo: "5h", dueIn: "1h 12m", custom: { channel: "chat", customer: "Metro Retail SG", linkedDoc: { type: "SO", id: "SO-0884" } } }, { id: "TKT-1039", type: "customer_support", subject: "Return request — defective unit (RMA)", status: "pending", priority: "P2", sla: "on-track", assignee: "OP", requester: "Hana Park · Park Hospitality", entity: "HVHK", createdAgo: "1d", dueIn: "5h 40m", custom: { channel: "portal", customer: "Park Hospitality", linkedDoc: { type: "RMA", id: "RMA-0042" } } }, { id: "TKT-1038", type: "customer_support", subject: "Account locked after 5 failed logins", status: "open", priority: "P3", sla: "on-track", assignee: "MR", requester: "Daniel Ng · BuildRight SG", entity: "HVSG", createdAgo: "2d", dueIn: "23h", custom: { channel: "email", customer: "BuildRight SG" } }, { id: "TKT-1037", type: "customer_support", subject: "Webhook integration — events dropping", status: "new", priority: "P1", sla: "at-risk", assignee: null, requester: "Connor Walsh · Walsh Homes", entity: "HVAU", createdAgo: "42m", dueIn: "18m", custom: { channel: "email", customer: "Walsh Homes" } }, { id: "TKT-1036", type: "customer_support", subject: "Late delivery — order SO-0871", status: "open", priority: "P2", sla: "on-track", assignee: "SM", requester: "Ravi Subramanian · Indre Logistics", entity: "HVIN", createdAgo: "8h", dueIn: "4h 12m", custom: { channel: "whatsapp", customer: "Indre Logistics", linkedDoc: { type: "SO", id: "SO-0871" } } }, { id: "TKT-1035", type: "customer_support", subject: "Where do I download my paid invoice?", status: "resolved", priority: "P3", sla: "on-track", assignee: "AI · auto", requester: "Felicity Cruz · Sunlight Solar", entity: "HVPH", createdAgo: "1d", dueIn: "—", custom: { channel: "chat", customer: "Sunlight Solar PH", linkedDoc: { type: "Invoice", id: "INV-2026-1124" } } }, { id: "TKT-1034", type: "customer_support", subject: "Question on bulk pricing — 100+ users", status: "open", priority: "P3", sla: "on-track", assignee: "OP", requester: "Sophie Hartmann · Hartmann Aus.", entity: "HVAU", createdAgo: "1d", dueIn: "22h 14m", custom: { channel: "email", customer: "Hartmann Aus." } }, /* IT Request · 5 */ { id: "TKT-2021", type: "it_request", subject: "Replace laptop · screen flickering", status: "open", priority: "P2", sla: "at-risk", assignee: "RT", requester: "Maria A. · Accounting", entity: "HVPH", createdAgo: "6h", dueIn: "3h 42m", custom: { category: "hardware", device: "MacBook Pro 14", asset: "FA-PH-0184", urgency: "high" } }, { id: "TKT-2020", type: "it_request", subject: "VPN access — new joiner setup", status: "pending", priority: "P3", sla: "on-track", assignee: "AK", requester: "Tomas R. · Procurement (new joiner)", entity: "HVSG", createdAgo: "1d", dueIn: "16h", custom: { category: "access", device: "—", asset: "—", urgency: "normal" } }, { id: "TKT-2019", type: "it_request", subject: "Power BI connector failing — Finance report", status: "open", priority: "P2", sla: "on-track", assignee: "DL", requester: "Maria A. · Accounting", entity: "HVPH", createdAgo: "4h", dueIn: "12h", custom: { category: "software", device: "—", asset: "—", urgency: "normal" } }, { id: "TKT-2018", type: "it_request", subject: "Slack workspace — invite engineering vendor", status: "new", priority: "P3", sla: "on-track", assignee: null, requester: "Felix B. · Project Mgmt", entity: "HVHK", createdAgo: "2h", dueIn: "1d 21h", custom: { category: "access", device: "—", asset: "—", urgency: "normal" } }, { id: "TKT-2017", type: "it_request", subject: "Password reset — admin portal locked out", status: "resolved", priority: "P2", sla: "on-track", assignee: "AK", requester: "Maya C. · Procurement Director", entity: "HVPH", createdAgo: "1d", dueIn: "—", custom: { category: "access", device: "—", asset: "—", urgency: "high" } }, /* Facilities · 3 */ { id: "TKT-3015", type: "facility_request", subject: "Aircon broken — Manila office, 5F west wing", status: "open", priority: "P1", sla: "at-risk", assignee: "BP", requester: "Helena Cruz · Facilities point", entity: "HVPH", createdAgo: "3h", dueIn: "9h", custom: { location: "HVPH · 5F West", equipment: "HVAC unit · split-type", severity: "high", asset: "FA-PH-0042", photoCount: 2 } }, { id: "TKT-3014", type: "facility_request", subject: "Printer jam — SG office, finance corner", status: "open", priority: "P3", sla: "on-track", assignee: "GC", requester: "Lin Wei · Finance SG", entity: "HVSG", createdAgo: "5h", dueIn: "1d 4h", custom: { location: "HVSG · 3F NE corner", equipment: "Printer · HP LJ M501", severity: "low", asset: "FA-SG-0078", photoCount: 1 } }, { id: "TKT-3013", type: "facility_request", subject: "Lighting flickering — HK lobby", status: "pending", priority: "P3", sla: "on-track", assignee: "BP", requester: "Akira Tanaka · Operations HK", entity: "HVHK", createdAgo: "1d", dueIn: "2d 1h", custom: { location: "HVHK · Ground lobby", equipment: "LED panel · suspended ceiling", severity: "low", asset: "FA-HK-0124", photoCount: 0 } }, /* HR Case · 2 */ { id: "TKT-4011", type: "hr_case", subject: "Leave dispute · annual vs sick balance", status: "open", priority: "P2", sla: "on-track", assignee: "EL", requester: "Confidential · MID-1042", entity: "HVPH", createdAgo: "1d", dueIn: "2d 6h", custom: { category: "leave-dispute", confidential: true, employee: "MID-1042 (confidential)", openedBy: "self" } }, { id: "TKT-4010", type: "hr_case", subject: "External certification training request", status: "pending", priority: "P3", sla: "on-track", assignee: "JM", requester: "Tomas R. · Procurement", entity: "HVSG", createdAgo: "2d", dueIn: "3d", custom: { category: "training", confidential: false, employee: "Tomas R.", openedBy: "self" } }, /* Project Issue · 6 */ { id: "TKT-5031", type: "project_issue", subject: "API integration · vendor SDK breaking change", status: "open", priority: "P1", sla: "breached", assignee: "FB", requester: "Felix B. · Sprint 24", entity: "HVPH", createdAgo: "2d", dueIn: "−1d 6h", custom: { project: "PRJ-2026-008 · Cenora Mobile", sprint: "S24", blocker: true, story: "STY-218" } }, { id: "TKT-5030", type: "project_issue", subject: "Design review pending · onboarding flow", status: "pending", priority: "P2", sla: "on-track", assignee: "KL", requester: "Maya C. · PM", entity: "HVPH", createdAgo: "1d", dueIn: "1d 8h", custom: { project: "PRJ-2026-008 · Cenora Mobile", sprint: "S24", blocker: false, story: "STY-202" } }, { id: "TKT-5029", type: "project_issue", subject: "Test data missing for QA cycle", status: "open", priority: "P2", sla: "at-risk", assignee: "FB", requester: "QA team", entity: "HVSG", createdAgo: "8h", dueIn: "3h 20m", custom: { project: "PRJ-2026-008 · Cenora Mobile", sprint: "S24", blocker: true, story: "STY-194" } }, { id: "TKT-5028", type: "project_issue", subject: "Deployment environment broken · staging", status: "open", priority: "P1", sla: "at-risk", assignee: "FB", requester: "DevOps", entity: "HVPH", createdAgo: "4h", dueIn: "32m", custom: { project: "PRJ-2026-012 · ERP Rollout HK", sprint: "S07", blocker: true, story: "STY-088" } }, { id: "TKT-5027", type: "project_issue", subject: "Scope clarification needed · GL mapping", status: "pending", priority: "P3", sla: "on-track", assignee: "KL", requester: "Maria A. · Accounting", entity: "HVSG", createdAgo: "1d", dueIn: "2d 12h", custom: { project: "PRJ-2026-012 · ERP Rollout HK", sprint: "S07", blocker: false, story: "STY-076" } }, { id: "TKT-5026", type: "project_issue", subject: "External translator deliverable late · INR docs", status: "open", priority: "P3", sla: "at-risk", assignee: "KL", requester: "Priya I. · India ops", entity: "HVIN", createdAgo: "1d", dueIn: "12h 41m", custom: { project: "PRJ-2026-015 · INR Localization", sprint: "S04", blocker: true, story: "STY-040" } }, /* Asset Request · 4 */ { id: "TKT-6021", type: "asset_request", subject: "Forklift FK-007 — service due (overdue 4 days)", status: "open", priority: "P2", sla: "breached", assignee: "NS", requester: "Auto · scheduler", entity: "HVPH", createdAgo: "4d", dueIn: "−1d", custom: { asset: "FA-PH-0211 · Forklift FK-007", issueType: "preventive", downtime: "potential", manufacturer: "Yale" } }, { id: "TKT-6020", type: "asset_request", subject: "Delivery van WK-22 — annual inspection due", status: "pending", priority: "P3", sla: "on-track", assignee: "NS", requester: "Auto · scheduler", entity: "HVSG", createdAgo: "1d", dueIn: "5d", custom: { asset: "FA-SG-0084 · Van WK-22", issueType: "preventive", downtime: "none", manufacturer: "Toyota" } }, { id: "TKT-6019", type: "asset_request", subject: "Production server PS-04 — warranty expiring", status: "new", priority: "P3", sla: "on-track", assignee: null, requester: "Auto · scheduler", entity: "HVHK", createdAgo: "6h", dueIn: "4d", custom: { asset: "FA-HK-0011 · Server PS-04", issueType: "warranty", downtime: "none", manufacturer: "Dell" } }, { id: "TKT-6018", type: "asset_request", subject: "Compressor #3 — vibration above threshold", status: "open", priority: "P2", sla: "at-risk", assignee: "NS", requester: "Sensor alert · CMMS", entity: "HVPH", createdAgo: "8h", dueIn: "16h", custom: { asset: "FA-PH-0188 · Compressor #3", issueType: "reactive", downtime: "active", manufacturer: "Atlas Copco" } }, ] /* ─── SLA rules ─────────────────────────────────────────────────────── */ const TKT_SLA_RULES = [ { id: "SLA-01", type: "customer_support", priority: "P1", firstResponseMin: 15, resolveHours: 4, hours: "24/7", escalateTo: "Tier-2 lead" }, { id: "SLA-02", type: "customer_support", priority: "P2", firstResponseMin: 30, resolveHours: 8, hours: "Business", escalateTo: "Tier-2 lead" }, { id: "SLA-03", type: "customer_support", priority: "P3", firstResponseMin: 120, resolveHours: 24, hours: "Business", escalateTo: "—" }, { id: "SLA-04", type: "it_request", priority: "P1", firstResponseMin: 30, resolveHours: 4, hours: "Business + on-call", escalateTo: "IT Admin" }, { id: "SLA-05", type: "it_request", priority: "P2", firstResponseMin: 60, resolveHours: 24, hours: "Business", escalateTo: "IT Admin" }, { id: "SLA-06", type: "facility_request", priority: "P1", firstResponseMin: 30, resolveHours: 8, hours: "24/7", escalateTo: "Facilities Mgr" }, { id: "SLA-07", type: "facility_request", priority: "P2", firstResponseMin: 120, resolveHours: 48, hours: "Business", escalateTo: "Facilities Mgr" }, { id: "SLA-08", type: "hr_case", priority: "P2", firstResponseMin: 240, resolveHours: 72, hours: "Business", escalateTo: "HR Director" }, { id: "SLA-09", type: "project_issue", priority: "P1", firstResponseMin: 60, resolveHours: 24, hours: "Business", escalateTo: "PM lead" }, { id: "SLA-10", type: "asset_request", priority: "P2", firstResponseMin: 480, resolveHours: 120, hours: "Business", escalateTo: "Facilities Mgr" }, ] /* ─── Automation rules ──────────────────────────────────────────────── */ const TKT_AUTOMATIONS = [ { id: "AUT-01", name: "Unassigned > 1h → notify supervisor", trigger: "stale_unassigned", type: "any", enabled: true, fired: 14 }, { id: "AUT-02", name: "P1 breach risk → escalate to lead", trigger: "sla_at_risk", type: "customer_support", enabled: true, fired: 8 }, { id: "AUT-03", name: "Customer replies → re-open closed ticket", trigger: "customer_reply", type: "customer_support", enabled: true, fired: 42 }, { id: "AUT-04", name: "Same asset + 2 tickets in 7d → mark recurring", trigger: "recurring_asset", type: "facility_request", enabled: true, fired: 6 }, { id: "AUT-05", name: "Auto-CSAT survey on resolve", trigger: "ticket_resolved", type: "customer_support", enabled: true, fired: 124 }, { id: "AUT-06", name: "Joiner setup checklist on new hire", trigger: "new_employee", type: "it_request", enabled: true, fired: 18 }, { id: "AUT-07", name: "Maintenance due → auto-create work order", trigger: "maintenance_due", type: "asset_request", enabled: true, fired: 28 }, { id: "AUT-08", name: "Confidential HR case → restrict visibility", trigger: "tag_confidential", type: "hr_case", enabled: true, fired: 4 }, ] /* ─── Knowledge base (shared) ───────────────────────────────────────── */ const TKT_KB = [ { id: "KB-CS-014", type: "customer_support", title: "How to add a shipping address", deflections: 142, lastReviewed: "Mar 18" }, { id: "KB-CS-018", type: "customer_support", title: "VAT/EWT on PH invoices", deflections: 188, lastReviewed: "Apr 02" }, { id: "KB-CS-027", type: "customer_support", title: "Opening a warranty RMA", deflections: 91, lastReviewed: "Apr 11" }, { id: "KB-IT-008", type: "it_request", title: "Reset corporate Wi-Fi password", deflections: 84, lastReviewed: "Apr 14" }, { id: "KB-IT-014", type: "it_request", title: "VPN setup · macOS / Windows", deflections: 56, lastReviewed: "Mar 28" }, { id: "KB-FC-006", type: "facility_request", title: "Report a leak in office", deflections: 21, lastReviewed: "Mar 02" }, { id: "KB-HR-002", type: "hr_case", title: "Leave balance calculation", deflections: 38, lastReviewed: "Feb 18" }, { id: "KB-AS-004", type: "asset_request", title: "Reporting equipment damage", deflections: 18, lastReviewed: "Mar 22" }, ] /* ─── KPIs for /tickets module home ─────────────────────────────────── */ const TKT_KPIS = { openAll: 27, byType: { customer_support: 8, it_request: 5, facility_request: 3, hr_case: 2, project_issue: 6, asset_request: 4 }, breached: 4, atRisk: 7, resolvedToday: 24, medianFirstResponse: "0h 38m", medianResolve: "6h 12m", csat: 92.4, deflectedToday: 38, aiAutoResolveRate: 22.4, /* % of inbound */ } /* ─── Helpers ───────────────────────────────────────────────────────── */ function tktByType(typeId: string) { return (TKT_TICKETS as any[]).filter(t => t.type === typeId) } function tktAgent(initials: string) { return (TKT_AGENTS as any[]).find(a => a.initials === initials) || null } function tktType(typeId: string) { return (TKT_TYPES as any[]).find(t => t.id === typeId) || null } /* SANDBOX exports */ const _tktExports = { TKT_TYPES, TKT_AGENTS, TKT_TICKETS, TKT_SLA_RULES, TKT_AUTOMATIONS, TKT_KB, TKT_KPIS, tktByType, tktAgent, tktType } Object.assign(globalThis as any, _tktExports) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/customer-service.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/customer-service.tsx * Customer Service / Contact Centre — voice/SIP calls, IVR, agent * routing, omnichannel inbox. Tickets queue itself reuses tickets.tsx * filtered to customer_support type (and the existing /support legacy * data for richer detail content). */ const CS_KPIS = { queueDepth: 14, longestWait: "4m 22s", agentsOnline: 6, agentsAvail: 3, agentsOnCall: 2, agentsAway: 1, callsToday: 142, callsAnswered: 124, callsMissed: 18, callsAbandoned: 4, avgWait: "1m 12s", avgHandle: "4m 38s", fcr: 78.4, csat: 4.2, csatResponseRate: 87, channels: { voice: 38, whatsapp: 28, email: 24, chat: 18, sms: 6, telegram: 4, viber: 2 }, } const CS_QUEUES = [ { id: "Q-GEN", label: "General Support · EN", language: "English", agents: 4, waiting: 6, longestWait: "2m 12s", slaPct: 96.2 }, { id: "Q-VIP", label: "VIP · Tier-1", language: "English", agents: 2, waiting: 2, longestWait: "0m 38s", slaPct: 99.0 }, { id: "Q-RET", label: "Returns · Multi-lang", language: "EN · ZH · FIL · HI", agents: 3, waiting: 4, longestWait: "4m 22s", slaPct: 92.4 }, { id: "Q-BIL", label: "Billing & Disputes", language: "English", agents: 1, waiting: 2, longestWait: "1m 48s", slaPct: 94.1 }, ] const CS_AGENTS = [ { initials: "SM", name: "Sofia M.", tone: "amber", role: "CS Lead", languages: ["EN", "FIL"], queues: ["Q-GEN","Q-VIP","Q-BIL"], status: "available", currentCall: null, csatRolling: 96.4, handledToday: 18 }, { initials: "OP", name: "Olivia P.", tone: "amber", role: "Senior CS", languages: ["EN", "ZH"], queues: ["Q-GEN","Q-RET"], status: "on-call", currentCall: "0:04:12 · Globe Telecom", csatRolling: 94.1, handledToday: 14 }, { initials: "MR", name: "Maya R.", tone: "blue", role: "CS Agent", languages: ["EN"], queues: ["Q-GEN","Q-BIL"], status: "available", currentCall: null, csatRolling: 92.8, handledToday: 12 }, { initials: "CB", name: "Carlos B.", tone: "blue", role: "CS Agent", languages: ["EN", "FIL"], queues: ["Q-GEN","Q-RET"], status: "on-call", currentCall: "0:02:38 · Metro Retail SG", csatRolling: 95.0, handledToday: 10 }, { initials: "NT", name: "Niko T.", tone: "teal", role: "CS Agent", languages: ["EN"], queues: ["Q-GEN"], status: "away", currentCall: null, csatRolling: 91.2, handledToday: 7 }, { initials: "RP", name: "Rina P.", tone: "teal", role: "CS Agent", languages: ["EN", "FIL"], queues: ["Q-GEN","Q-VIP"], status: "available", currentCall: null, csatRolling: 93.7, handledToday: 9 }, { initials: "JL", name: "Jin L.", tone: "ink", role: "CS Agent · HK", languages: ["EN", "ZH", "YUE"], queues: ["Q-RET","Q-GEN"], status: "available", currentCall: null, csatRolling: 95.2, handledToday: 11 }, { initials: "AI", name: "Cenora AI", tone: "ink", role: "Tier-0 deflection", languages: ["all"], queues: ["all"], status: "available", currentCall: null, csatRolling: 88.4, handledToday: 38 }, ] const CS_CALLS = [ { id: "CALL-2826", direction: "inbound", status: "in-progress", queue: "Q-VIP", agent: "OP", from: "+63 917 555 0184", customer: "Globe Telecom · Jose Reyes", duration: "0:04:12", startedAgo: "4m", sentiment: "neutral" }, { id: "CALL-2825", direction: "inbound", status: "in-progress", queue: "Q-RET", agent: "CB", from: "+65 8123 4422", customer: "Metro Retail SG · Mei Lin Tan", duration: "0:02:38", startedAgo: "2m", sentiment: "neutral" }, { id: "CALL-2824", direction: "inbound", status: "in-queue", queue: "Q-GEN", agent: null, from: "+852 9024 8124", customer: "Park Hospitality · Hana P.", duration: "0:01:08", startedAgo: "1m", sentiment: "—" }, { id: "CALL-2823", direction: "inbound", status: "in-queue", queue: "Q-RET", agent: null, from: "+91 98765 11042", customer: "Aurora Mfg · Priya I.", duration: "0:00:42", startedAgo: "<1m", sentiment: "—" }, { id: "CALL-2822", direction: "outbound", status: "completed", queue: "Q-VIP", agent: "SM", from: "+1 415-555-0142", customer: "Walsh Homes · Connor W.", duration: "0:08:14", startedAgo: "32m", sentiment: "positive" }, { id: "CALL-2821", direction: "inbound", status: "missed", queue: "Q-GEN", agent: null, from: "+63 917 421 0042", customer: "Sunlight Solar PH", duration: "—", startedAgo: "48m", sentiment: "—" }, { id: "CALL-2820", direction: "inbound", status: "completed", queue: "Q-BIL", agent: "MR", from: "+63 917 211 4400", customer: "Diaz Enterprises", duration: "0:06:42", startedAgo: "1h", sentiment: "neutral" }, { id: "CALL-2819", direction: "outbound", status: "completed", queue: "Q-VIP", agent: "SM", from: "+65 9183 2244", customer: "BuildRight SG", duration: "0:04:18", startedAgo: "1h 14m", sentiment: "positive" }, { id: "CALL-2818", direction: "inbound", status: "completed", queue: "Q-GEN", agent: "RP", from: "+63 917 884 0021", customer: "Felicity Cruz", duration: "0:03:42", startedAgo: "1h 38m", sentiment: "positive" }, { id: "CALL-2817", direction: "inbound", status: "missed", queue: "Q-GEN", agent: null, from: "+852 9011 1188", customer: "Weicraft HK", duration: "—", startedAgo: "2h", sentiment: "—" }, { id: "CALL-2816", direction: "inbound", status: "completed", queue: "Q-RET", agent: "JL", from: "+852 6044 9912", customer: "Summit Engineering · Akira T.", duration: "0:09:14", startedAgo: "2h 22m", sentiment: "negative" }, { id: "CALL-2815", direction: "inbound", status: "completed", queue: "Q-GEN", agent: "OP", from: "+61 412 003 411", customer: "Hartmann Aus.", duration: "0:05:42", startedAgo: "3h", sentiment: "positive" }, ] const CS_IVR = { name: "Main IVR · Helios Vertex", language: "EN (auto-detect ZH, FIL, HI)", branches: [ { key: "1", label: "Existing customer · billing & invoicing", route: "Q-BIL" }, { key: "2", label: "Order status · deliveries", route: "Q-GEN" }, { key: "3", label: "Returns · warranty", route: "Q-RET" }, { key: "4", label: "New customer · sales", route: "Q-GEN" }, { key: "*", label: "Speak to an agent (skip menu)", route: "Q-GEN" }, ], voicemail: "If outside business hours, please leave a message. We will call back within 4 business hours.", } const CS_OMNI_THREADS = [ { id: "OM-001", channel: "whatsapp", customer: "Globe Telecom · Jose Reyes", preview: "Need help with invoice INV-2026-1184 …", ts: "12m", unread: true, status: "open", sentiment: "neutral" }, { id: "OM-002", channel: "email", customer: "Metro Retail SG · Mei Lin Tan", preview: "Order delivery delayed? SO-0884 — when can we expect …", ts: "38m", unread: true, status: "open", sentiment: "neutral" }, { id: "OM-003", channel: "chat", customer: "Park Hospitality · Hana P.", preview: "RMA process for damaged unit?", ts: "1h", unread: false, status: "open", sentiment: "neutral" }, { id: "OM-004", channel: "whatsapp", customer: "Felicity Cruz", preview: "Thank you, all sorted!", ts: "2h", unread: false, status: "resolved", sentiment: "positive" }, { id: "OM-005", channel: "telegram", customer: "@miguel_ph", preview: "Hi, just signed up — onboarding question", ts: "2h", unread: false, status: "open", sentiment: "neutral" }, { id: "OM-006", channel: "sms", customer: "+63 917 084 1102", preview: "Where's my courier? Order #SO-0871", ts: "3h", unread: true, status: "open", sentiment: "negative" }, { id: "OM-007", channel: "viber", customer: "Marco Diaz", preview: "Promo code not working at checkout", ts: "4h", unread: false, status: "pending", sentiment: "neutral" }, { id: "OM-008", channel: "email", customer: "Sophie Hartmann", preview: "Bulk pricing question — 100+ users", ts: "5h", unread: false, status: "open", sentiment: "neutral" }, { id: "OM-009", channel: "chat", customer: "Daniel Ng", preview: "Login locked, password reset link didn't arrive", ts: "6h", unread: true, status: "open", sentiment: "negative" }, { id: "OM-010", channel: "whatsapp", customer: "Ravi Subramanian", preview: "Quote ref 2026-0188 — any updates?", ts: "1d", unread: false, status: "open", sentiment: "neutral" }, ] const CS_VOLUME_24H = [ /* hour-bucketed inbound contact volume — 24 entries */ 4, 3, 2, 1, 1, 2, 6, 14, 24, 32, 28, 31, 22, 26, 34, 38, 32, 28, 18, 12, 8, 6, 4, 3, ] const _csExports = { CS_KPIS, CS_QUEUES, CS_AGENTS, CS_CALLS, CS_IVR, CS_OMNI_THREADS, CS_VOLUME_24H } Object.assign(globalThis as any, _csExports) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/it-ops.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/it-ops.tsx * IT module mock — devices, software/SaaS licenses, joiner/mover/leaver tasks. * Ticket data lives in mock/tickets.tsx (it_request type). */ const IT_KPIS = { openTickets: 5, devices: 412, devicesAssigned: 384, devicesAvailable: 18, devicesEOL: 10, licensesTotal: 24, licensesUtilized: 0.78, licensesRenewSoon: 4, joinersThisMonth: 6, leaversThisMonth: 2, mttr: "6h 42m", } const IT_DEVICES = [ { id: "DEV-001", tag: "HVPH-LAP-0184", type: "Laptop", model: "MacBook Pro 14", owner: "Maria A.", entity: "HVPH", status: "in-service", warrantyEnds: "Jun 2027", asset: "FA-PH-0184" }, { id: "DEV-002", tag: "HVPH-LAP-0212", type: "Laptop", model: "Dell XPS 13", owner: "Maya C.", entity: "HVPH", status: "in-service", warrantyEnds: "Sep 2026", asset: "FA-PH-0212" }, { id: "DEV-003", tag: "HVPH-LAP-0241", type: "Laptop", model: "MacBook Air M3", owner: "Sofia M.", entity: "HVPH", status: "in-service", warrantyEnds: "Mar 2028", asset: "FA-PH-0241" }, { id: "DEV-004", tag: "HVSG-LAP-0088", type: "Laptop", model: "ThinkPad T14", owner: "Lin Wei", entity: "HVSG", status: "in-service", warrantyEnds: "Apr 2026", asset: "FA-SG-0088" }, { id: "DEV-005", tag: "HVSG-LAP-0091", type: "Laptop", model: "MacBook Pro 16", owner: "Tomas R.", entity: "HVSG", status: "provisioning", warrantyEnds: "Apr 2028", asset: "—" }, { id: "DEV-006", tag: "HVHK-LAP-0044", type: "Laptop", model: "Dell Latitude 7440", owner: "Akira T.", entity: "HVHK", status: "in-service", warrantyEnds: "Aug 2025", asset: "FA-HK-0044" }, { id: "DEV-007", tag: "HVPH-DSK-0021", type: "Desktop", model: "iMac 24", owner: "Design pod", entity: "HVPH", status: "in-service", warrantyEnds: "Nov 2026", asset: "FA-PH-0021" }, { id: "DEV-008", tag: "HVPH-MON-0048", type: "Monitor", model: "LG 27UN850", owner: "Maria A.", entity: "HVPH", status: "in-service", warrantyEnds: "Mar 2026", asset: "FA-PH-0148" }, { id: "DEV-009", tag: "HVSG-PHN-0014", type: "Phone", model: "iPhone 14 Pro", owner: "Lin Wei", entity: "HVSG", status: "in-service", warrantyEnds: "—", asset: "FA-SG-0114" }, { id: "DEV-010", tag: "HVPH-TAB-0009", type: "Tablet", model: "iPad Pro 11", owner: "Sales pod", entity: "HVPH", status: "available", warrantyEnds: "Jul 2026", asset: "FA-PH-0109" }, { id: "DEV-011", tag: "HVAU-LAP-0019", type: "Laptop", model: "MacBook Pro 13", owner: "Connor W.", entity: "HVAU", status: "in-service", warrantyEnds: "Dec 2024", asset: "FA-AU-0019" }, { id: "DEV-012", tag: "HVIN-LAP-0034", type: "Laptop", model: "Dell Vostro 14", owner: "Priya I.", entity: "HVIN", status: "in-service", warrantyEnds: "Feb 2025", asset: "FA-IN-0034" }, ] const IT_SOFTWARE = [ { id: "SW-001", name: "Microsoft 365 · Business", vendor: "Microsoft", seatsTotal: 412, seatsUsed: 384, costMonth: 8240, renewsOn: "Sep 2026", autoRenew: true }, { id: "SW-002", name: "Adobe Creative Cloud", vendor: "Adobe", seatsTotal: 18, seatsUsed: 14, costMonth: 1080, renewsOn: "Jul 2026", autoRenew: true }, { id: "SW-003", name: "Atlassian Jira + Confluence", vendor: "Atlassian", seatsTotal: 80, seatsUsed: 68, costMonth: 920, renewsOn: "Jun 2026", autoRenew: true }, { id: "SW-004", name: "Slack Business+", vendor: "Slack", seatsTotal: 412, seatsUsed: 396, costMonth: 4944, renewsOn: "Mar 2027", autoRenew: true }, { id: "SW-005", name: "Zoom · One Business", vendor: "Zoom", seatsTotal: 80, seatsUsed: 72, costMonth: 1600, renewsOn: "May 2026", autoRenew: false }, { id: "SW-006", name: "Figma · Organization", vendor: "Figma", seatsTotal: 28, seatsUsed: 22, costMonth: 1232, renewsOn: "Aug 2026", autoRenew: true }, { id: "SW-007", name: "1Password Business", vendor: "1Password", seatsTotal: 412, seatsUsed: 384, costMonth: 3296, renewsOn: "Feb 2027", autoRenew: true }, { id: "SW-008", name: "Notion · Team", vendor: "Notion", seatsTotal: 60, seatsUsed: 38, costMonth: 600, renewsOn: "Oct 2026", autoRenew: true }, { id: "SW-009", name: "Tableau · Creator", vendor: "Tableau", seatsTotal: 14, seatsUsed: 9, costMonth: 980, renewsOn: "Jun 2026", autoRenew: false }, { id: "SW-010", name: "Datadog · Pro", vendor: "Datadog", seatsTotal: 24, seatsUsed: 22, costMonth: 1680, renewsOn: "Dec 2026", autoRenew: true }, { id: "SW-011", name: "GitHub Enterprise", vendor: "GitHub", seatsTotal: 32, seatsUsed: 28, costMonth: 672, renewsOn: "May 2026", autoRenew: true }, { id: "SW-012", name: "Linear", vendor: "Linear", seatsTotal: 28, seatsUsed: 21, costMonth: 280, renewsOn: "Apr 2027", autoRenew: true }, ] const IT_ACCESS = [ { id: "AX-001", employee: "Tomas R. · Procurement SG", type: "joiner", status: "in-progress", taskCount: 8, completed: 5, target: "Apr 30" }, { id: "AX-002", employee: "Anna L. · Marketing PH", type: "joiner", status: "in-progress", taskCount: 7, completed: 7, target: "Apr 29" }, { id: "AX-003", employee: "Vince R. · IT HK", type: "mover", status: "in-progress", taskCount: 5, completed: 2, target: "May 02" }, { id: "AX-004", employee: "Henry W. · CRM AU", type: "leaver", status: "in-progress", taskCount: 6, completed: 3, target: "Apr 30" }, { id: "AX-005", employee: "Lara M. · Sales PH", type: "joiner", status: "complete", taskCount: 8, completed: 8, target: "Apr 22" }, ] const IT_TREND_30D = [3, 4, 2, 5, 4, 6, 4, 5, 7, 3, 4, 6, 5, 4, 8, 6, 5, 4, 7, 5, 3, 6, 5, 4, 8, 6, 7, 5, 4, 5] const _itExports = { IT_KPIS, IT_DEVICES, IT_SOFTWARE, IT_ACCESS, IT_TREND_30D } Object.assign(globalThis as any, _itExports) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/facilities.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * apps/web/lib/mock/facilities.tsx * Facilities module mock — building/floor/equipment registry, work orders, * room bookings, vendor list. Ticket data lives in mock/tickets.tsx * (facility_request type). */ const FAC_KPIS = { openWorkOrders: 14, overdue: 2, ppmCompliance: 96.4, assetHealth: 94.1, buildings: 5, rooms: 184, hotDesks: 132, hotDesksBooked: 86, vendorsActive: 18, } const FAC_BUILDINGS = [ { id: "BLDG-PH", name: "HVPH · Manila HQ", address: "BGC, Taguig City, Metro Manila", floors: 12, equipment: 84, openTickets: 5, ppmDue: 3 }, { id: "BLDG-SG", name: "HVSG · Singapore", address: "Marina One, 5 Straits View", floors: 8, equipment: 56, openTickets: 3, ppmDue: 2 }, { id: "BLDG-HK", name: "HVHK · Hong Kong", address: "Central Plaza, Wan Chai", floors: 6, equipment: 42, openTickets: 2, ppmDue: 1 }, { id: "BLDG-AU", name: "HVAU · Sydney", address: "1 Martin Place, Sydney CBD", floors: 4, equipment: 28, openTickets: 1, ppmDue: 0 }, { id: "BLDG-IN", name: "HVIN · Mumbai", address: "BKC, Bandra Kurla Complex", floors: 3, equipment: 18, openTickets: 3, ppmDue: 2 }, ] const FAC_WORK_ORDERS = [ { id: "WO-2026-184", kind: "reactive", asset: "HVAC · 5F West HVPH", status: "in-progress", assignee: "Ben P.", vendor: "Cooltech PH", scheduled: "Today", priority: "P1" }, { id: "WO-2026-183", kind: "preventive", asset: "Lift A · HVPH", status: "scheduled", assignee: "Vendor", vendor: "OTIS service", scheduled: "May 02", priority: "P3" }, { id: "WO-2026-182", kind: "preventive", asset: "Fire suppression · HVSG L3", status: "scheduled", assignee: "Vendor", vendor: "SafeGuard SG", scheduled: "May 05", priority: "P2" }, { id: "WO-2026-181", kind: "reactive", asset: "Printer · HVSG Finance corner", status: "in-progress", assignee: "Grace C.", vendor: "—", scheduled: "Today", priority: "P3" }, { id: "WO-2026-180", kind: "reactive", asset: "Lighting · HVHK lobby", status: "scheduled", assignee: "Ben P.", vendor: "BrightHK", scheduled: "Apr 30", priority: "P3" }, { id: "WO-2026-179", kind: "inspection", asset: "Sprinkler check · HVPH", status: "completed", assignee: "Vendor", vendor: "SafeGuard PH", scheduled: "Apr 22", priority: "P2" }, { id: "WO-2026-178", kind: "preventive", asset: "Generator monthly · HVPH", status: "completed", assignee: "Vendor", vendor: "PowerPro PH", scheduled: "Apr 18", priority: "P3" }, { id: "WO-2026-177", kind: "reactive", asset: "Aircon · HVIN reception", status: "scheduled", assignee: "Grace C.", vendor: "CoolAir IN", scheduled: "Apr 30", priority: "P2" }, { id: "WO-2026-176", kind: "preventive", asset: "Building security cameras", status: "scheduled", assignee: "Vendor", vendor: "SecureWatch", scheduled: "May 12", priority: "P3" }, { id: "WO-2026-175", kind: "reactive", asset: "Reception door auto-close", status: "in-progress", assignee: "Ben P.", vendor: "—", scheduled: "Apr 29", priority: "P3" }, { id: "WO-2026-174", kind: "preventive", asset: "HVAC quarterly · HVAU", status: "scheduled", assignee: "Vendor", vendor: "AirAU", scheduled: "May 06", priority: "P3" }, { id: "WO-2026-173", kind: "reactive", asset: "Loose tile · HVPH 7F break", status: "overdue", assignee: "Ben P.", vendor: "—", scheduled: "Apr 24", priority: "P3" }, { id: "WO-2026-172", kind: "reactive", asset: "Tap leak · HVHK pantry", status: "overdue", assignee: "Ben P.", vendor: "FixIt HK", scheduled: "Apr 23", priority: "P2" }, { id: "WO-2026-171", kind: "inspection", asset: "Pest control · HVIN", status: "scheduled", assignee: "Vendor", vendor: "Pestaway IN", scheduled: "May 02", priority: "P3" }, ] const FAC_ROOMS = [ { id: "RM-PH-501", building: "BLDG-PH", floor: "5F", name: "Boardroom · Apollo", capacity: 14, bookings: 4, nextSlot: "10:30 today" }, { id: "RM-PH-502", building: "BLDG-PH", floor: "5F", name: "Huddle · Vega", capacity: 6, bookings: 8, nextSlot: "11:00 today" }, { id: "RM-PH-503", building: "BLDG-PH", floor: "5F", name: "Phone booth · #3", capacity: 1, bookings: 12, nextSlot: "09:30 today" }, { id: "RM-PH-401", building: "BLDG-PH", floor: "4F", name: "Conf · Halley", capacity: 10, bookings: 3, nextSlot: "14:00 today" }, { id: "RM-SG-301", building: "BLDG-SG", floor: "3F", name: "Boardroom · Orchid", capacity: 16, bookings: 2, nextSlot: "13:00 today" }, { id: "RM-SG-302", building: "BLDG-SG", floor: "3F", name: "Huddle · Lily", capacity: 6, bookings: 6, nextSlot: "10:00 today" }, { id: "RM-HK-201", building: "BLDG-HK", floor: "2F", name: "Boardroom · Peony", capacity: 12, bookings: 3, nextSlot: "15:00 today" }, { id: "RM-AU-101", building: "BLDG-AU", floor: "1F", name: "Boardroom · Wattle", capacity: 10, bookings: 2, nextSlot: "12:30 today" }, ] const FAC_VENDORS = [ { id: "VND-FC-01", name: "Cooltech PH", service: "HVAC", city: "Manila", rating: 4.6, openWO: 3, contract: "Annual · renews Oct" }, { id: "VND-FC-02", name: "OTIS service", service: "Lifts/Elevators", city: "Multi-region", rating: 4.8, openWO: 2, contract: "Multi-year" }, { id: "VND-FC-03", name: "SafeGuard PH", service: "Fire safety", city: "Manila", rating: 4.7, openWO: 1, contract: "Annual" }, { id: "VND-FC-04", name: "SafeGuard SG", service: "Fire safety", city: "Singapore", rating: 4.7, openWO: 1, contract: "Annual" }, { id: "VND-FC-05", name: "BrightHK", service: "Lighting", city: "Hong Kong", rating: 4.5, openWO: 1, contract: "Ad-hoc" }, { id: "VND-FC-06", name: "AirAU", service: "HVAC", city: "Sydney", rating: 4.4, openWO: 1, contract: "Annual" }, { id: "VND-FC-07", name: "PowerPro PH", service: "Generators", city: "Manila", rating: 4.6, openWO: 0, contract: "Monthly" }, { id: "VND-FC-08", name: "SecureWatch", service: "Security", city: "Multi-region", rating: 4.5, openWO: 1, contract: "Annual" }, { id: "VND-FC-09", name: "Pestaway IN", service: "Pest control", city: "Mumbai", rating: 4.3, openWO: 0, contract: "Quarterly" }, { id: "VND-FC-10", name: "CleanCo PH", service: "Cleaning", city: "Manila", rating: 4.4, openWO: 0, contract: "Daily" }, { id: "VND-FC-11", name: "CleanRight SG", service: "Cleaning", city: "Singapore", rating: 4.7, openWO: 0, contract: "Daily" }, { id: "VND-FC-12", name: "GardenAU", service: "Landscaping", city: "Sydney", rating: 4.2, openWO: 0, contract: "Bi-weekly" }, ] const _facExports = { FAC_KPIS, FAC_BUILDINGS, FAC_WORK_ORDERS, FAC_ROOMS, FAC_VENDORS } Object.assign(globalThis as any, _facExports) })();/*__IIFE_WRAP_END__*/ /* ═════ apps/web/lib/mock/marketing.tsx ═════ */ ;/*__IIFE_WRAP_START__*/(function(){ /** * ============================================================================ * apps/web/lib/mock/marketing.tsx * ---------------------------------------------------------------------------- * Marketing module mock data — campaigns, email sequences, social posts, * landing pages, contacts, ROI metrics. Cross-linked to CRM customers * (sales.tsx) and finance AR invoices (finance.tsx) for ROI attribution. * ============================================================================ */ /* ─── Module-level KPIs ─────────────────────────────────────────────── */ const MKT_KPIS = { leadsThisWeek: 142, leadsTrend: "+18%", campaignsActive: 8, emailOpenRate: 38.2, emailOpenTrend: "+2.4pp", emailCTR: 6.8, landingConversion: 12.4, revenueAttributed: 487200, /* USD, last 30d */ revenueTrend: "+24%", cpl: 31.40, cplTrend: "-8%", socialEngagement: 4.2, /* avg %, last 7d */ socialReach: 184000, emailSendsToday: 8420, unsubRate: 0.18, } /* ─── Campaigns ─────────────────────────────────────────────────────── */ type CampaignStatus = "draft" | "scheduled" | "live" | "paused" | "completed" type CampaignKind = "email" | "multi-channel" | "social" | "landing" const MKT_CAMPAIGNS = [ { id: "CMP-2026-018", name: "PH Solar Promo · Q2", kind: "multi-channel", status: "live", entity: "HVPH", channels: ["email", "facebook", "whatsapp"], spendUSD: 4200, revenueUSD: 87000, leads: 312, conv: 9.4, starts: "Apr 14", ends: "Jun 30", owner: "MR", linkedOppCount: 18, lastSentAgo: "2h" }, { id: "CMP-2026-017", name: "SG Construction Mat. Restock", kind: "email", status: "live", entity: "HVSG", channels: ["email"], spendUSD: 980, revenueUSD: 41000, leads: 184, conv: 11.2, starts: "Apr 22", ends: "May 12", owner: "LC", linkedOppCount: 11, lastSentAgo: "1d" }, { id: "CMP-2026-016", name: "HK Premium Series Launch", kind: "multi-channel", status: "scheduled", entity: "HVHK", channels: ["email", "linkedin", "social"], spendUSD: 6800, revenueUSD: 0, leads: 0, conv: 0, starts: "May 06", ends: "Jun 20", owner: "JT", linkedOppCount: 0, lastSentAgo: "—" }, { id: "CMP-2026-015", name: "Welcome Series · New Customers", kind: "email", status: "live", entity: "HVPH", channels: ["email"], spendUSD: 200, revenueUSD: 19400, leads: 96, conv: 14.8, starts: "Feb 01", ends: "Ongoing", owner: "MR", linkedOppCount: 24, lastSentAgo: "12m" }, { id: "CMP-2026-014", name: "AU Win-Back · Lapsed 90d+", kind: "multi-channel", status: "live", entity: "HVAU", channels: ["email", "sms"], spendUSD: 1800, revenueUSD: 28200, leads: 64, conv: 7.1, starts: "Apr 02", ends: "May 31", owner: "KP", linkedOppCount: 8, lastSentAgo: "4h" }, { id: "CMP-2026-013", name: "IN Diwali Pre-Book", kind: "landing", status: "completed", entity: "HVIN", channels: ["landing", "social"], spendUSD: 3200, revenueUSD: 124000, leads: 488, conv: 18.4, starts: "Oct 15", ends: "Nov 12", owner: "SP", linkedOppCount: 41, lastSentAgo: "5mo" }, { id: "CMP-2026-012", name: "Quarterly Newsletter · Q2", kind: "email", status: "draft", entity: "HVPH", channels: ["email"], spendUSD: 0, revenueUSD: 0, leads: 0, conv: 0, starts: "—", ends: "—", owner: "MR", linkedOppCount: 0, lastSentAgo: "—" }, { id: "CMP-2026-011", name: "SG Trade Show · Follow-up", kind: "email", status: "paused", entity: "HVSG", channels: ["email"], spendUSD: 680, revenueUSD: 12400, leads: 42, conv: 4.8, starts: "Mar 18", ends: "Paused", owner: "LC", linkedOppCount: 5, lastSentAgo: "8d" }, ] as any[] /* ─── Email sequences (drip) ────────────────────────────────────────── */ const MKT_SEQUENCES = [ { id: "SEQ-001", name: "Welcome · New Customer", steps: 5, active: true, enrolledCount: 412, completedCount: 287, openRate: 64.2 }, { id: "SEQ-002", name: "Abandoned Quote", steps: 3, active: true, enrolledCount: 86, completedCount: 41, openRate: 48.1 }, { id: "SEQ-003", name: "Post-Purchase Review Request", steps: 2, active: true, enrolledCount: 248, completedCount: 198, openRate: 71.8 }, { id: "SEQ-004", name: "Win-Back · Lapsed Customer", steps: 4, active: true, enrolledCount: 124, completedCount: 38, openRate: 32.4 }, { id: "SEQ-005", name: "Onboarding · Cenora Suite", steps: 6, active: false, enrolledCount: 0, completedCount: 0, openRate: 0 }, ] as any[] /* ─── Email templates ───────────────────────────────────────────────── */ const MKT_TEMPLATES = [ { id: "TPL-001", name: "Monthly Newsletter", category: "Newsletter", uses: 18, lastUsed: "Apr 22" }, { id: "TPL-002", name: "Product Launch Announce", category: "Promo", uses: 12, lastUsed: "Apr 14" }, { id: "TPL-003", name: "Webinar Invitation", category: "Event", uses: 7, lastUsed: "Mar 28" }, { id: "TPL-004", name: "Quote Follow-up", category: "Transactional", uses: 96, lastUsed: "Apr 28" }, { id: "TPL-005", name: "Welcome · Customer", category: "Onboarding", uses: 412, lastUsed: "Apr 28" }, { id: "TPL-006", name: "Restock Alert", category: "Transactional", uses: 24, lastUsed: "Apr 27" }, { id: "TPL-007", name: "Holiday Promo", category: "Promo", uses: 8, lastUsed: "Dec 18" }, { id: "TPL-008", name: "Customer Survey", category: "Research", uses: 14, lastUsed: "Mar 11" }, ] as any[] /* ─── Mailing lists / segments ──────────────────────────────────────── */ const MKT_LISTS = [ { id: "LST-001", name: "All Customers (active)", count: 2484, dynamic: true, source: "CRM" }, { id: "LST-002", name: "Enterprise · MRR > $5k", count: 142, dynamic: true, source: "CRM × Finance" }, { id: "LST-003", name: "New leads · last 30d", count: 312, dynamic: true, source: "Marketing forms" }, { id: "LST-004", name: "PH Construction sector", count: 486, dynamic: true, source: "CRM segment" }, { id: "LST-005", name: "Quarterly Newsletter · opt-in", count: 1842, dynamic: false, source: "Manual" }, { id: "LST-006", name: "Lapsed · 90d no activity", count: 248, dynamic: true, source: "CRM" }, { id: "LST-007", name: "Trade show · 2026 Q1", count: 92, dynamic: false, source: "Event import" }, ] as any[] /* ─── Social posts (calendar) ───────────────────────────────────────── */ type SocialChannel = "facebook" | "instagram" | "linkedin" | "x" | "tiktok" | "youtube" const MKT_SOCIAL_POSTS = [ /* Past week */ { id: "SOC-101", channels: ["facebook", "instagram"], status: "published", scheduledAt: "Apr 23 · 09:00", topic: "Customer story · Globe PH", engagement: 482, reach: 12400 }, { id: "SOC-102", channels: ["linkedin"], status: "published", scheduledAt: "Apr 24 · 10:30", topic: "Industry insight · ERP adoption SEA", engagement: 218, reach: 6800 }, { id: "SOC-103", channels: ["instagram", "tiktok"], status: "published", scheduledAt: "Apr 25 · 16:00", topic: "Behind the scenes · HVPH warehouse", engagement: 1240, reach: 28000 }, { id: "SOC-104", channels: ["x", "linkedin"], status: "published", scheduledAt: "Apr 26 · 08:15", topic: "Q2 product roadmap teaser", engagement: 312, reach: 8200 }, /* This week + scheduled */ { id: "SOC-105", channels: ["facebook"], status: "scheduled", scheduledAt: "Apr 28 · 11:00", topic: "PH Solar Promo · launch banner", engagement: 0, reach: 0 }, { id: "SOC-106", channels: ["instagram", "facebook"], status: "scheduled", scheduledAt: "Apr 29 · 14:00", topic: "Solar installation customer reel", engagement: 0, reach: 0 }, { id: "SOC-107", channels: ["linkedin"], status: "draft", scheduledAt: "Apr 30 · 09:00", topic: "Whitepaper · Multi-entity ERP", engagement: 0, reach: 0 }, { id: "SOC-108", channels: ["x"], status: "scheduled", scheduledAt: "May 02 · 17:00", topic: "Build-in-public · feature spotlight", engagement: 0, reach: 0 }, { id: "SOC-109", channels: ["tiktok"], status: "needs-approval", scheduledAt: "May 03 · 12:00", topic: "Quick tip · Tax calendar PH", engagement: 0, reach: 0 }, { id: "SOC-110", channels: ["facebook", "instagram"], status: "scheduled", scheduledAt: "May 05 · 10:00", topic: "Helios Vertex anniversary", engagement: 0, reach: 0 }, ] as any[] /* ─── Social inbox (DMs / comments / mentions) ──────────────────────── */ const MKT_SOCIAL_INBOX = [ { id: "SI-201", channel: "instagram", kind: "DM", from: "@miguel_ph", ts: "12m", preview: "Hi! Any updates on solar lead times for Cebu?", sentiment: "neutral", unread: true }, { id: "SI-202", channel: "facebook", kind: "comment", from: "Anna L.", ts: "38m", preview: "Love the new packaging! Just received my order today.", sentiment: "positive", unread: true }, { id: "SI-203", channel: "linkedin", kind: "mention", from: "Maya C.", ts: "1h", preview: "Featured Cenora in our quarterly review — link in bio.", sentiment: "positive", unread: false }, { id: "SI-204", channel: "x", kind: "mention", from: "@retail_sg", ts: "2h", preview: "Anyone tried Cenora for multi-store inventory? Thoughts?", sentiment: "neutral", unread: true }, { id: "SI-205", channel: "instagram", kind: "comment", from: "@buildph", ts: "3h", preview: "Pricing for 50+ user tier?", sentiment: "neutral", unread: true }, { id: "SI-206", channel: "facebook", kind: "DM", from: "Maria S.", ts: "5h", preview: "Order #SO-1112 — when does it ship?", sentiment: "neutral", unread: false }, { id: "SI-207", channel: "tiktok", kind: "comment", from: "@apac_logistics", ts: "8h", preview: "Where can I demo this?", sentiment: "positive", unread: false }, ] as any[] /* ─── Landing pages ─────────────────────────────────────────────────── */ const MKT_PAGES = [ { id: "LP-2026-09", slug: "ph-solar-promo", name: "PH Solar Promo · Q2", views: 8420, submissions: 312, convPct: 3.7, status: "live", updatedAgo: "2d" }, { id: "LP-2026-08", slug: "construction-restock", name: "SG Construction Restock", views: 2480, submissions: 84, convPct: 3.4, status: "live", updatedAgo: "5d" }, { id: "LP-2026-07", slug: "diwali-prebook", name: "IN Diwali Pre-book", views: 18400, submissions: 488, convPct: 2.7, status: "archived", updatedAgo: "5mo" }, { id: "LP-2026-06", slug: "demo-request", name: "Demo Request · Generic", views: 12480, submissions: 612, convPct: 4.9, status: "live", updatedAgo: "1mo" }, { id: "LP-2026-05", slug: "whitepaper-multi-entity", name: "Whitepaper · Multi-Entity", views: 6240, submissions: 312, convPct: 5.0, status: "live", updatedAgo: "2w" }, { id: "LP-2026-04", slug: "hk-launch-2026", name: "HK Premium Launch", views: 0, submissions: 0, convPct: 0, status: "draft", updatedAgo: "1d" }, ] as any[] /* ─── Forms ─────────────────────────────────────────────────────────── */ const MKT_FORMS = [ { id: "FRM-01", name: "Demo Request", fields: 6, submissions: 612, autoCreate: "Opportunity" }, { id: "FRM-02", name: "Newsletter Signup", fields: 2, submissions: 1842, autoCreate: "Contact" }, { id: "FRM-03", name: "Whitepaper Download", fields: 4, submissions: 312, autoCreate: "Lead" }, { id: "FRM-04", name: "PH Solar Inquiry", fields: 8, submissions: 312, autoCreate: "Opportunity" }, { id: "FRM-05", name: "Event RSVP · HK Launch", fields: 5, submissions: 84, autoCreate: "Contact" }, ] as any[] /* ─── Marketing contacts (sample) ───────────────────────────────────── */ const MKT_CONTACTS = [ { id: "MC-0001", name: "Jose A. Reyes", email: "j.reyes@globephil.com", company: "Globe Telecom", segment: "Enterprise", source: "Demo form", entity: "HVPH", optIn: true, lastEngaged: "Apr 27", lifetime: 24800 }, { id: "MC-0002", name: "Mei Lin Tan", email: "mei.lin@metroretail.sg", company: "Metro Retail SG", segment: "Enterprise", source: "Trade show", entity: "HVSG", optIn: true, lastEngaged: "Apr 26", lifetime: 18200 }, { id: "MC-0003", name: "Akira Tanaka", email: "akira.t@summit-eng.hk", company: "Summit Engineering", segment: "Business", source: "Newsletter", entity: "HVHK", optIn: true, lastEngaged: "Apr 25", lifetime: 9400 }, { id: "MC-0004", name: "Priya Iyer", email: "priya@aurora-mfg.in", company: "Aurora Mfg", segment: "Business", source: "LinkedIn", entity: "HVIN", optIn: true, lastEngaged: "Apr 24", lifetime: 6200 }, { id: "MC-0005", name: "Connor Walsh", email: "c.walsh@walshhomes.au", company: "Walsh Homes", segment: "Starter", source: "Whitepaper", entity: "HVAU", optIn: true, lastEngaged: "Apr 22", lifetime: 2400 }, { id: "MC-0006", name: "Felicity Cruz", email: "felicity@sunlight-ph.com", company: "Sunlight Solar PH", segment: "Business", source: "PH Solar Promo", entity: "HVPH", optIn: true, lastEngaged: "Apr 23", lifetime: 4800 }, { id: "MC-0007", name: "Daniel Ng", email: "dng@buildright.sg", company: "BuildRight SG", segment: "Starter", source: "Demo form", entity: "HVSG", optIn: false, lastEngaged: "Apr 18", lifetime: 0 }, { id: "MC-0008", name: "Hana Park", email: "hana@parkhospitality.hk", company: "Park Hospitality", segment: "Enterprise", source: "Event RSVP", entity: "HVHK", optIn: true, lastEngaged: "Apr 20", lifetime: 31200 }, { id: "MC-0009", name: "Ravi Subramanian", email: "r.sub@indrelogistics.in", company: "Indre Logistics", segment: "Business", source: "Newsletter", entity: "HVIN", optIn: true, lastEngaged: "Apr 21", lifetime: 8400 }, { id: "MC-0010", name: "Sophie Hartmann", email: "s.hartmann@hartmann-aus.com", company: "Hartmann Aus.", segment: "Business", source: "Win-back", entity: "HVAU", optIn: true, lastEngaged: "Apr 19", lifetime: 11800 }, { id: "MC-0011", name: "Marco Diaz", email: "m.diaz@diaz-ent.ph", company: "Diaz Enterprises", segment: "Starter", source: "Cold outreach", entity: "HVPH", optIn: true, lastEngaged: "Apr 14", lifetime: 1200 }, { id: "MC-0012", name: "Lin Wei", email: "lin.w@weicraft.hk", company: "Weicraft HK", segment: "Business", source: "Demo form", entity: "HVHK", optIn: true, lastEngaged: "Apr 12", lifetime: 7600 }, ] as any[] /* ─── Funnel report ─────────────────────────────────────────────────── */ const MKT_FUNNEL = [ { stage: "Impressions", value: 482000, pct: 100, delta: "+8%" }, { stage: "Clicks", value: 38400, pct: 7.97, delta: "+12%" }, { stage: "Leads", value: 4820, pct: 1.00, delta: "+18%" }, { stage: "Qualified", value: 1240, pct: 0.26, delta: "+24%" }, { stage: "Opportunities", value: 482, pct: 0.10, delta: "+14%" }, { stage: "Won", value: 142, pct: 0.029, delta: "+22%" }, { stage: "Invoiced", value: 138, pct: 0.029, delta: "+19%" }, ] /* ─── Channel performance ───────────────────────────────────────────── */ const MKT_CHANNELS_PERF = [ { channel: "Email", spend: 4200, revenue: 184000, roi: 43.8, leads: 1240 }, { channel: "Landing pages", spend: 6800, revenue: 124000, roi: 18.2, leads: 612 }, { channel: "Facebook", spend: 3400, revenue: 68000, roi: 20.0, leads: 412 }, { channel: "Instagram", spend: 2200, revenue: 41000, roi: 18.6, leads: 248 }, { channel: "LinkedIn", spend: 4800, revenue: 92000, roi: 19.2, leads: 184 }, { channel: "WhatsApp", spend: 1200, revenue: 38000, roi: 31.7, leads: 142 }, { channel: "X", spend: 600, revenue: 4200, roi: 7.0, leads: 38 }, { channel: "TikTok", spend: 2800, revenue: 14000, roi: 5.0, leads: 82 }, ] /* ─── 30-day daily lead trend ──────────────────────────────────────── */ const MKT_LEADS_TREND_30D = [ 18, 24, 22, 28, 31, 19, 14, 36, 42, 38, 46, 51, 32, 28, 48, 52, 64, 58, 47, 41, 38, 64, 78, 82, 76, 68, 54, 52, 84, 142, ] /* ─── AI insights ───────────────────────────────────────────────────── */ const MKT_AI_INSIGHTS = [ { kind: "send-time", title: "Tuesday 09:30 PHT outperforms Monday 09:00 by 28%", cta: "Shift PH Solar Promo send window" }, { kind: "subject", title: "Subject lines under 42 chars get 19% higher opens", cta: "Trim 4 lines in queue" }, { kind: "segment", title: "Enterprise segment hasn't been emailed in 14d", cta: "Schedule re-engagement" }, { kind: "attribution", title: "PH Solar Promo's ROI doubled when paired with WhatsApp", cta: "Replicate for HK Launch" }, ] /* SANDBOX exports */ const _mktExports = { MKT_KPIS, MKT_CAMPAIGNS, MKT_SEQUENCES, MKT_TEMPLATES, MKT_LISTS, MKT_SOCIAL_POSTS, MKT_SOCIAL_INBOX, MKT_PAGES, MKT_FORMS, MKT_CONTACTS, MKT_FUNNEL, MKT_CHANNELS_PERF, MKT_LEADS_TREND_30D, MKT_AI_INSIGHTS } Object.assign(globalThis as any, _mktExports) })();/*__IIFE_WRAP_END__*/